Sprout Social
Sprout SocialExternal reviews
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I learned Sprout's no-nonsense program without any training or tutorial -- so intuitive!
What do you like best about the product?
I love the ease of using the calendar feature under the publishing menu to quickly filter between what I've got scheduled on various platforms. It's such an easy way to visualize what's going where.
What do you dislike about the product?
A few quirks -- I think the "sent messages" feature could be improved. For example, when I'm wanting to re-post a popular post, Sprout attaches to it the content tag used on the most recently scheduled post, not the tag originally attached to the post.
I'd love a feature that helps me figure out the best times to post, too -- I don't know of anything about that now. I also previously used Buffer as a scheduler prior to Sprout and preferred the way that program allowed me to "drag" around scheduled posts to fit different, predetermined time slots.
I'd love a feature that helps me figure out the best times to post, too -- I don't know of anything about that now. I also previously used Buffer as a scheduler prior to Sprout and preferred the way that program allowed me to "drag" around scheduled posts to fit different, predetermined time slots.
What problems is the product solving and how is that benefiting you?
Sprout has streamlined the workflow between our editorial and marketing departments and has been a huge time-saver allowing me to flip between posting between networks seamlessly.
Easy to Use, Great for Monitoring
What do you like best about the product?
The best thing about SproutSocial is that you are able to have multiple accounts and each can be used for monitoring.
What do you dislike about the product?
The layout no longer shows up in a list view. Instead, it just seems to be a calendar. Miss that feature!
What problems is the product solving and how is that benefiting you?
It's great for listening and learn about competition in the market, but also for scheduling content efficiently.
Data for more strategic posts
What do you like best about the product?
Sprout social gives a bunch of stats and data that helps us create more personalized posts for our audience and know when the best time to post is.
What do you dislike about the product?
It is pretty pricey compared to other social media tools.
What problems is the product solving and how is that benefiting you?
Allows us to schedule postings beforehand.
A Great Way to Multi-Task
What do you like best about the product?
All of Social in One Place. It makes it so easy to manage.
What do you dislike about the product?
Sometimes too many tabs to get around. At times I need to shut things off, but I forget how.
What problems is the product solving and how is that benefiting you?
Live Tweeting and Event Social
Great Scheduling Tool! Lots of Hidden Features
What do you like best about the product?
Sprout Social has been invaluable to me and my organization. We use it for scheduling as well as analytics reports. The Sprout is always there when I need them. the platform is easy to understand and offers tools we didn't even know we needed.
What do you dislike about the product?
The mobile app is difficult to navigate, causing issues when I need to make changes on the road. You also have to know what you want out of the tools in order to know what's available, but the customer orientations can be really useful for that. Some analytics aren't in line with Facebook or aren't available at all.
What problems is the product solving and how is that benefiting you?
Sometimes it can be tough to find the analytics tool we need. The interface isn't always 100% user-friendly. Sprout has, however, done a great keeping in touch and answering questions whenever we need.
Recommendations to others considering the product:
Talk to Mark! He's treated us very well!
Sprout: Scheduling Made Simple
What do you like best about the product?
Sprout can be used for multiple platforms.
What do you dislike about the product?
The new layout should be reverted back.
What problems is the product solving and how is that benefiting you?
You can't separate views from what you've scheduled in a day or the entire copy, just in case you need to make quick changes. The new layout isn't much of an improvement and adds a couple of unnecessary steps.
Easy to use
What do you like best about the product?
The platform allows me to post across multiple platforms at once, and new updates are often and useful. It's a visually appealing, and easy to learn program.
What do you dislike about the product?
Feed only includes my twitter accounts as far as I can tell. Some functions are sometimes glitchy, but not enough to dissuade me from continuing to use the program.
What problems is the product solving and how is that benefiting you?
Keeping an up to date social presence with multiple brands in one place. The reporting feature is great for running comparison data.
Recommendations to others considering the product:
If your social team is very small, this product is great for time and content management.
Solid social manager for startups and SMBs
What do you like best about the product?
Sprout is easy on the eyes and intuitive. They've included some great features beyond basic scheduling and moderation like color-coding accounts by follower count so you can quickly see if someone interacting with you is a potential influencer. Drafting and rescheduling posts is a breeze, you'll need a Premium account or above to access the great Optimal Timing Queue feature.
What do you dislike about the product?
I can save messages but not add them to folders/buckets based on a chosen topic. They apparently allow this in the enterprise tier but not on the standard or premium. There is a lot of variation in company size between the tiers and I think they should be more flexible with a la carte options for features like this.
What problems is the product solving and how is that benefiting you?
Managing a growing fanbase with efficient drafting, scheduling, community management, and reporting all in one place.
Recommendations to others considering the product:
Get as high-tier a plan as you can afford and sign up for their webinar workshops!
Sprout makes account management a breeze!
What do you like best about the product?
I like that I am able to schedule posts for multiple accounts from one interface - especially if I want them to say the same thing. Scheduling makes my life much easier.
What do you dislike about the product?
I think the interface is somewhat clunky to use at first, it's not very intuitive. However now that I've used it for a while I know where key sections are.
What problems is the product solving and how is that benefiting you?
I manage an executive's social media presence and Sprout Social allows me to schedule his posts and see their impact. The analytics from Sprout on audiences for posts from each account is very helpful in figuring out what types of content to post.
Recommendations to others considering the product:
I would recommend Sprout Social to people managing executive accounts or multiple accounts that need to be automated. It makes it very easy to schedule posts from multiple accounts and choose key timings.
Great Social Tool
What do you like best about the product?
I like the reporting feature the best in Sprout. This allows for great business insights, dashboarding, and other great features. Very helpful with performance
What do you dislike about the product?
I dislike the fact that permissions don't allow for us to share and distribute content from account to account
What problems is the product solving and how is that benefiting you?
We are able now to schedule and effectively share social ideas with our partners around the world.
Recommendations to others considering the product:
Allow cross collaboration within different accounts within an organization
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