Sprout Social
Sprout SocialExternal reviews
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One of the best social media scheduling tools
What do you like best about the product?
Its design, user-friendliness. Features are great, too.
What do you dislike about the product?
They should implement LinkedIN report, as well.
What problems is the product solving and how is that benefiting you?
Social media posting over a longer period of time. Freeing up my timetable for more critical tasks.
Recommendations to others considering the product:
Test it, talk to the consultants & then decide if it is the right tool for your company. But from my personal experience, it works just fine.
Best out there for Scheduling, Analytics and Resources!
What do you like best about the product?
Sprout is a great tool and have switched two companies I have worked for to use Sprout over Hootsuite and other competitor services. The list of functions and services I like best are: responsive and knowledgeable account reps, webinars and blog resources, the ability to schedule evergreen messages repeatedly, and the visual aspect of the calendar and the charts and graphs for presentations. The unlimited reporting and the stats that are measured too are on point and great for presentations.
What do you dislike about the product?
I do wish that it measured sentiment and could give more specific results from event hashtags you are trying to track during and post-event. But neither is a big negative in the scheme of things. Measuring stats for LinkedIn within Sprout would be an added bonus too.
What problems is the product solving and how is that benefiting you?
Being able to manage scheduling and analytics in one platform is a big advantage. A lot of companies don't do both or don't do both well. The price point is very fair for the level of service and product that is offered.
Recommendations to others considering the product:
Sign up for the free trial. It really is no strings attached and is a great selling point. Tune into their blog and some of their webinars as well. I always have something new to takeaway and really shows they are on the cutting edge of staying up on social trends which are always changing.
Sprout is great!!
What do you like best about the product?
-all of the activity your pages receive is filtered into one Smart Inbox - this is brilliant! makes responding to followers super simple!
-the new addition of the calendar layout when reviewing your scheduled posts - helps you get a visual of the times your posting your content
-the reports are brilliant - so easy to use and fun to look at. This makes reporting to upper management really easy!
-the new addition of the calendar layout when reviewing your scheduled posts - helps you get a visual of the times your posting your content
-the reports are brilliant - so easy to use and fun to look at. This makes reporting to upper management really easy!
What do you dislike about the product?
I don't know if these things are even possible on other social media management platforms, but these are thing I dislike but hope to see Sprout have in the future!
-the inability to schedule photos into specific albums
-the inability to see a preview of exactly what the post will look like on the desktop site (this is available through their app, it's just not ideal to switch between the two to double check the look of your post)
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-the inability to schedule photos into specific albums
-the inability to see a preview of exactly what the post will look like on the desktop site (this is available through their app, it's just not ideal to switch between the two to double check the look of your post)
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What problems is the product solving and how is that benefiting you?
-less time is spent bouncing between platforms scheduling posts on Facebook and remembering to tweet at the same time (as we did not have the option to schedule tweets)
-responding to follwers is also quick and easy
-sprout can show you the history you've had with said follower - makes recalling past conversations so smooth
-we're connecting with our members
-responding to follwers is also quick and easy
-sprout can show you the history you've had with said follower - makes recalling past conversations so smooth
-we're connecting with our members
Recommendations to others considering the product:
Use Sprout Social! It makes managing multiple platforms simple by allowing you to schedule, post, and follow up on users. It also creates an ability to find new users and search by topics so you can find new followers/topics to keep up with. The reports work very well for what we need (if we needed more, we could have purchased the next level up, but didn't feel we were at that point quite yet) and the support is excellent! My calls have been answered very quickly and the customer service team is awesome and extremely helpful!
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