Sprout Social
Sprout SocialExternal reviews
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Easily connect with customers and influencers on Sprout Social
What do you like best about the product?
The clear and concise dashboard makes it easy to manage your workflow.
Messaging is all consolidated into one Smart Inbox making it easy to message across platforms.
The Discover feature which tracks clients/customers you interact with as well as ones you may want to reach out to in the future.
The Analytics blow the competitors out of the water: easy to read, and manage, plus a beautiful interface.
Messaging is all consolidated into one Smart Inbox making it easy to message across platforms.
The Discover feature which tracks clients/customers you interact with as well as ones you may want to reach out to in the future.
The Analytics blow the competitors out of the water: easy to read, and manage, plus a beautiful interface.
What do you dislike about the product?
-NO CONNECTION TO INSTAGRAM (major con for our company), also limits you to only 4 platforms so if you are testing new platforms don't use it on Sprout.
-Linkedin intégration sucks, difficult to use and doesn't properly integrate.
-COST is a lot higher than Hootsuite.
-Linkedin intégration sucks, difficult to use and doesn't properly integrate.
-COST is a lot higher than Hootsuite.
What problems is the product solving and how is that benefiting you?
The ability to track and easily connect with customers and clients is a great benefit that we are constantly utilizing.
Recommendations to others considering the product:
If u are weighing this option against Hootsuite and have the budget for for Sprout. The interface is better and the analytics and tools are easier to use HOWEVER do not use if Instagram is a large portion of your social media plan.
Managing social platforms is easier than ever with SproutSocial.
What do you like best about the product?
SproutSocial makes it easy for me to interact with brand supporters. The Twitter ecosystem is a very messy place and having SproutSocial's engagement tools help cut through the noise. Whether it is a tagged handle or a direct message, I am able to have one dashboard where I can monitor incoming traffic. The overall metics provides a nice barometer of success.
What do you dislike about the product?
The biggest thing for me is that SproutSocial does not have a Mac app. It is still web-based unlike several of the competitor's in the marketplace, making it reliant on browser speed and shared RAM.
What problems is the product solving and how is that benefiting you?
I am trying to leverage social networking to build the company's brand. As we roll out massive PR pushes, SproutSocial allows us to be fully engaged with the audience.
Recommendations to others considering the product:
This is definitely the software I would start with. The main downfall is that it is pretty pricey and not ideal for someone new to social media management.
Easy to use
What do you like best about the product?
I like how easy it is to shorten links, post images, and schedule posts. It's also great for managing multiple accounts at once.
What do you dislike about the product?
It would be great if I could see each feed that I manage on one screen.
What problems is the product solving and how is that benefiting you?
I manage multiple social media accounts which can be difficult on other platforms. With Sprout Social, it's incredibly easy to monitor and manage them all at once.
Recommendations to others considering the product:
I highly recommend it! I've had a better experience with Sprout Social than with other platforms.
Great Experience with Sprout Social
What do you like best about the product?
Ability to monitor posts in one centralized feed
What do you dislike about the product?
I am not a fan of the mobile app. It is difficult to monitor feed.
What problems is the product solving and how is that benefiting you?
We have the ability to monitor conversations about our brand, publish in a centralized location and easily pull reports.
Recommendations to others considering the product:
Go for it. It's a great system.
Solid social media management tool for mid-size companies
What do you like best about the product?
Sprout Social's dashboard is relatively intuitive and easy to use. It's simple to connect accounts and switch between them. Built-in reporting tools produce simple, clear reports that can be downloaded and distributed. Basic listening tools allow tracking of keywords, hashtags, and brand mentions.
What do you dislike about the product?
The cost is high for a small business and the value over a more affordable social media scheduling tool like Buffer is not there. But for a mid-size company with increased budget or an agency, Sprout is a good option, especially if more advanced analytics or listening tools are needed.
What problems is the product solving and how is that benefiting you?
Sprout makes it easy to schedule posts in advance, and an approval and task system is helpful for managing multiple team members. The Sprout Queue is useful for optimizing posting times. Reports are easy to generate and distribute to stakeholders.
Recommendations to others considering the product:
Consider needed user accounts. Adding additional users and social accounts can quickly get expensive. If budget is a consideration, and scheduling tools are the primary purpose, Buffer may be a better option. But if weighed against the enterprise or business version of Hootsuite, Sprout comes out ahead in terms of usability and value.
Digital Media Manager
What do you like best about the product?
The clean design and easy to use format.
What do you dislike about the product?
When you post, you aren't able to see exactly what your Facebook link will look like.
What problems is the product solving and how is that benefiting you?
Organizing multiple clients at one time. Sprout Social has helped me to do this.
Sprout Social Tool Review
What do you like best about the product?
Easy access to analytics, top comments, top engaged influencers on Instagram & easy to export reports.
What do you dislike about the product?
No information on unfollowers, inability to schedule Instagram posts.
What problems is the product solving and how is that benefiting you?
Easy access to reports & social numbers, social media listening, and overall comparison reports for higher ups. Benefits include easy reporting, ability to schedule content, access to competitor brands, and ability to view analytics simply over any course of time.
Recommendations to others considering the product:
Definitely use this product if you are managing multiple platforms for a specific brand or multiple brands. Simple to use, easy reporting, comprehensive analytics. Though, if unfollowers & Instagram tools are important to you, make sure you have a backup app or service for that.
Sprout Social Review
What do you like best about the product?
The ability monitor each of our social media accounts no matter the platform but most importantly the analytics of each account, as well as the ability to create date ranges to create analytic reports. It has a lot of options!
What do you dislike about the product?
Nothing specific. Once you figure out the dashboard, it's pretty easy.
What problems is the product solving and how is that benefiting you?
No problems but realizing location and ages of audiences, as well as peak times which help us in our ability to post in front of our largest audience and creates engagement.
Recommendations to others considering the product:
It's an all-one-tool for social media users.
A more streamlined social media planning experience
What do you like best about the product?
My favorite aspect of Sprout Social was that I was able to balance several clients in a much cleaner way than other platforms. I also enjoyed the enhanced reporting experience that created professional-looking reports that I felt sharing almost directly to my clients based on how engaging and in-depth they were. The platform made it incredibly easy to show value to the agency and our clients because of the enhanced metrics, reporting style, and ability to plan out weeks or months of content for several clients in a way that gave my team the chance to look at our content from both short term and long term perspectives.
What do you dislike about the product?
There were very few things I did not enjoy about the platform. There were times when it was difficult to compare or load social media metrics. On a similar note, when there was a need to troubleshoot for a particular reason, it can be difficult to find out the cause.
What problems is the product solving and how is that benefiting you?
The platform enabled me - as a social media content writer - to develop content for several clients in one place - as well as plan out calendars in an effective, not confusing way for both myself and the client. The site also showed a decent level of ROI that showed a lot of value to the work we were trying to accomplish.
Recommendations to others considering the product:
Worth the investment if you need to show value through ROI and are juggling multiple clients.
Efficient and cost-effective monitoring tool
What do you like best about the product?
Sprout makes monitoring various social channels a breeze either on desktop or on mobile; the mobile app is fantastic. Also, it's easy to track different social users and add notes next to their profiles.
What do you dislike about the product?
For $100 a month, it's not going to be as robust as other platforms like Sprinklr or Spreadfast, but that's to be expected. The analytics also aren't as in-depth as would be ideal leaving you still going through FB and Twitter analytics for post-level data.
What problems is the product solving and how is that benefiting you?
TIME. Sprout social lets you respond and schedule posts across channels easily and email messages out. That said, it's definitely best for small teams.
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