Sprout Social
Sprout SocialExternal reviews
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Excellent for Multi-Brand Social Management
What do you like best about the product?
I use Sprout Social for social media management of multi-brand channels. I like that I can check all of the channels, create cases, and track progress from each one of my peers. I really appreciate the programming calendar feature, as it displays all of the content for multiple platforms clearly, so I don't make programming mistakes. The initial setup was pretty easy, and the support team keeps us all looped into any changes.
What do you dislike about the product?
I would improve the dashboard for seeing social media threads, it can be confusing to identify whether the posts are individual or linked to each other.
What problems is the product solving and how is that benefiting you?
I use Sprout Social to manage multi-brand channels, track progress, and avoid programming mistakes with its programming calendar, which clearly displays all content for multiple platforms.
Effortless Post Tracking, Highly Recommended
What do you like best about the product?
I like how Sprout Social makes it easy to look up tags and find old posts, especially when I am making recaps and decks of post successes. It's also helpful to track how successful posts are and track tags for specific posts. The initial setup was very easy, and I appreciate that.
What do you dislike about the product?
I used to like when Sprout Social had an endless scroll. When it switched to only 25 posts per page in the reports section it made it harder to sift through.
What problems is the product solving and how is that benefiting you?
Sprout Social helps us track post performance and tags, making it easy to find old posts. This is very useful when creating recaps and decks of post success.
Transformative Tool for Social Media Reporting
What do you like best about the product?
I use Sprout Social to categorize guest feedback, which helps me address potentially risky concerns quickly and provide prompt responses. I love the social listening feature that ties data to social media; it's incredibly valuable and unique. I use the tag report to view posts specific to certain topics or product releases and report on that data to executive teams. The upcoming AI adaptations like Trellis make reporting on social media even more accessible and valuable. The initial setup was very smooth.
What do you dislike about the product?
Maybe building out the reporting features to show KPIs in an Excel or easy-to-present format to report on progress.
What problems is the product solving and how is that benefiting you?
I use Sprout Social for categorizing guest feedback, quickly addressing risky concerns, and providing prompt responses. The social listening feature ties data to social media, making it invaluable for reporting and enhancing accessibility with AI adaptations.
Effortless Scheduling with Valuable Metrics
What do you like best about the product?
I love the ability to schedule posts and also receive the metrics behind my posts. I think Sprout Social does a great job! The initial setup was very easy!
What do you dislike about the product?
I don't have anything I dislike about Sprout.
What problems is the product solving and how is that benefiting you?
Sprout Social helps me schedule posts so I don't forget them and provides metrics on my posts.
Time-Saving with Easy Post Scheduling
What do you like best about the product?
I find Sprout Social easy to use, especially for scheduling posts. The asset library is also a feature I like a lot because it simplifies changing images without the need to upload new ones each time. I appreciate being able to save content as drafts and then easily schedule it on the calendar when creating monthly schedules. The initial setup was easy too.
What do you dislike about the product?
Automated reply for comments, I wish you have that feature. We usually get a lot of Happy Birthdays, congrats, etc and having an AI workflow that can trigger automated reply will certainly free up some time for us.
What problems is the product solving and how is that benefiting you?
Sprout Social saves time for my clients by handling their engagements and scheduling posts. It makes creating monthly schedules easy with drafts and a library for assets, eliminating the need to upload images repeatedly.
Powerful Analytics and Easy-to-Use Social Media Marketing Tool
What do you like best about the product?
Sprout Social is a great all around tool for social media marketing. The depth of its reporting and analytics helps me understand my brand health more clearly and guides me toward making the best decisions for my brand’s KPIs. It’s also very easy to learn and implement in day-to-day use, integrates smoothly with other services, and comes with customer support that is both responsive and knowledgeable.
What do you dislike about the product?
Still lacking on some post capabilities with some social apps like being able to post PDFs to Linkedin and create mixed-format carousels that combine videos and images in the same post.
What problems is the product solving and how is that benefiting you?
The depth of its reporting and analytics helps me understand my brand’s health more clearly, and it also guides me in making the best decisions to support my brand’s KPIs.
Effortless Social Media Management
What do you like best about the product?
I like most about Sprout Social the ease of use and how user-friendly it is. It's really easy to use, and I can get my team using it really quickly as well. It's not intense to learn to use either. I also like how it starts collecting event outside kind of testimonials.
What do you dislike about the product?
I find that Sprout Social is always logging me out, which is quite annoying. Also, some of the steps could be more intuitive, as they tend to feel kind of tedious.
What problems is the product solving and how is that benefiting you?
Sprout Social saves me time by streamlining posting and repurposing content across platforms. It centralizes analytics, making it easier to manage multiple channels, and allows tagging of content types across channels.
Effortless Social Media Management with Sprout Social
What do you like best about the product?
I find the recommended post time feature of Sprout Social very helpful. I also like how Sprout Social's UI is set up for ease of use, making scheduling posts for multiple platforms easy. The initial setup was very easy too.
What do you dislike about the product?
It would be nice to have a hotkey or shortcuts for tagging content. We have 20+ tags and rather than have to search each time it would be nice to assign them a hot key. Example 'Alt+T' tags them as 'Topical'.
What problems is the product solving and how is that benefiting you?
I use Sprout Social for social media planning and scheduling. It helps with planning posts for multiple platforms and generating reports. I find the recommended post time feature and easy scheduling across platforms very helpful.
Positive Experience of using Sprout
What do you like best about the product?
It's very intuitive and the reporting function is great.
What do you dislike about the product?
I'm yet to find something I dislike about using Sprout
What problems is the product solving and how is that benefiting you?
Speeding up reporting function and helping to find optimal posting times.
Effortless Reporting with Intuitive Analytics
What do you like best about the product?
I like Sprout Social for its clearer dashboard and good analytics. I really appreciate the ease of data export and report creation. Plus, the user interface is something I enjoy a lot. The initial setup was very easy, which was a big plus.
What do you dislike about the product?
I find the capability to edit the dashboard lacking.
What problems is the product solving and how is that benefiting you?
I use Sprout Social for clearer dashboard and good analytics in reporting.
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