Sprout Social
Sprout SocialExternal reviews
6,026 reviews
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Intuitive Dashboard with Powerful Reporting and Scheduling
What do you like best about the product?
The dashboard is easy to use and provides great reporting and post scheduling tools. I also love the competitor insights. I use this tool multiple times a day!
What do you dislike about the product?
I wish brand health reporting was a more cost-effective option to add.
What problems is the product solving and how is that benefiting you?
Ease of scheduling across platforms and competitor insights. Helps us keep our brand on top in the social space.
A Simple, Reliable, and Cost-Effective Social Media Management Solution
What do you like best about the product?
What I like best about Sprout Social is that it’s simple, cost-effective, and easy to use. It covers all the key features you need - scheduling, reporting, monitoring, and engagement - without being overly complicated. The customer service is excellent, and the reporting tools are solid. It’s a straightforward, reliable platform that delivers great value for the price and is ideal for most companies that want an efficient, no-fuss social media management solution.
What do you dislike about the product?
There aren’t as many options for customization, especially in reporting, compared to some other tools I’ve used. The integrations are a bit more limited, and the media monitoring isn’t as advanced or in-depth as some competitors. That said, it does exactly what you need it to do for core social management tasks, and the simplicity is part of what makes it so easy to use.
What problems is the product solving and how is that benefiting you?
Sprout Social helps streamline and simplify our social media management process. It allows us to manage multiple accounts, schedule content, and track performance from one easy-to-use platform. The reporting features save time and make it simple to share results with stakeholders. Overall, it’s helped us stay organized, consistent, and efficient without the high costs or complexity of other tools.
Efficient Scheduling Makes Social Management Easy
What do you like best about the product?
I find Sprout Social incredibly easy to use, which makes the initial setup and ongoing interaction with the platform straightforward and hassle-free. I particularly appreciate the scheduling feature, as it alleviates the burden of manually posting on social media, especially during holidays, weekends, or while traveling. This functionality ensures a continuous online presence without having to worry about social media management during my off times. Overall, the convenience and efficiency provided by Sprout Social make it a valuable tool for managing social media posts seamlessly.
What do you dislike about the product?
NA
What problems is the product solving and how is that benefiting you?
I find Sprout Social simplifies social media management.
Director of Brand Experience
What do you like best about the product?
I find Sprout Social really easy to use, with a friendly user interface that makes navigation intuitive and pleasant. The approval tools and scheduler are invaluable, streamlining the planning and scheduling of social media content efficiently for extended periods. This ease of use was apparent right from the initial setup, making it straightforward to get everyone on my team up to speed quickly. Moreover, the customer support at Sprout Social is outstanding, as they are consistently quick to respond and always willing to offer assistance, which adds significant value to using the platform.
What do you dislike about the product?
I don’t dislike Sprout
What problems is the product solving and how is that benefiting you?
I find Sprout Social solves our approval process challenges, streamlines social media scheduling, and simplifies our content planning, enhancing workflow efficiency.
All-in-One Scheduling and Analytics Powerhouse
What do you like best about the product?
I love the scheduling feature with optimal times and the link in bio for Instagram. It's also great for adding alt text to images and you have your analytics all in one place.
What do you dislike about the product?
You have to reconnect your social profiles every so often
What problems is the product solving and how is that benefiting you?
We are able to schedule context on nights and weekends so the team doesn't have to be online. We can also see all our DMs in one place and have access to analytics.
User-Friendly Social Scheduling with Powerful Reporting
What do you like best about the product?
Very user friendly system to preset social posts, provide visuals on content calendars, and great reporting metrics on performance.
What do you dislike about the product?
Cost. It's certainly not inexpensive and needs to be used to justify the cost.
What problems is the product solving and how is that benefiting you?
It does a good job of allowing staff to be more strategic in laying out content calendars and learning about performance of campaigns on various platforms and channels.
All-in-One Scheduling Makes Social Media a Breeze
What do you like best about the product?
The ability to schedule posts all in one place, and the calendar so I can see my scheduled posts and feel organised.
What do you dislike about the product?
I struggle to think of any big things I dislike about Sprout. If I had to pick something maybe the mobile app needs a bit of work but I can't think of anything in particular
What problems is the product solving and how is that benefiting you?
Everything is in the one place! I can write my posts, duplicate and schedule with ease.
Effortless Scheduling and Profile Management
What do you like best about the product?
Being able to add multiple profiles, being able to tag posts, and scheduling is very easy.
What do you dislike about the product?
Wish there were more metrics that could be pulled on engagement/impressions for individual posts.
What problems is the product solving and how is that benefiting you?
Being able to have multiple profiles without logging into LinkedIn, I own posting for all of our executive leadership and it makes it seamless.
Versatile and Consistent Quality—A Top Choice
What do you like best about the product?
I like the versatility of the product and the consistency of quality.
What do you dislike about the product?
Lack of an Influencer Database/ Messaging Content Approval Feature.
What problems is the product solving and how is that benefiting you?
Quick and clear reporting.
Effortless Scheduling and Intuitive Calendar Management
What do you like best about the product?
I like the ease of use especially with the post scheduling feature. It makes posting easier and the best part is being able to move things in the calendar instead of having to edit to change dates. I also love the reporting features and how easy it is to find out all the stats you want to know.
What do you dislike about the product?
I think I just have more learning to do and Sprout has great customer support. I know that Sprout has more features than I use currently and look forward to continuing to learn all that I can. So that to say, I think some of the features are not as easy to use as others.
What problems is the product solving and how is that benefiting you?
Being able to schedule to multiple platforms and see the whole months schedule right away.
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