Sprout Social
Sprout SocialExternal reviews
6,235 reviews
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Seamless Scheduling and Stellar Support
What do you like best about the product?
I greatly appreciate Sprout Social for its ability to allow bulk scheduling with remarkable ease. This feature streamlines my workflow significantly, saving me tremendous time when managing posts for different clients across multiple platforms. I also value the platform's excellent customer service, which consistently provides quick and helpful responses whenever I encounter questions or issues. Furthermore, the ease and seamlessness with which I was able to get started with Sprout Social was impressive, making the transition from our previous tool, Hootsuite, smooth and hassle-free. Sprout Social's capabilities, particularly in time management and scheduling, exceed those of Hootsuite, affirming my decision to switch. The platform's ability to generate detailed reports, allowing me to analyze engagement and understand what works best for each specific client, is another aspect I found invaluable, as it helps enhance marketing efforts effectively.
What do you dislike about the product?
I find that there are a lot of features in Sprout Social that I don't use due to not knowing how to use them effectively. This makes me feel like I'm not fully utilizing the platform and missing out on potential benefits.
What problems is the product solving and how is that benefiting you?
I use Sprout Social to streamline posting across platforms, gaining insights on audience engagement which enhances marketing efforts. It improves time management with easy scheduling and allows me to assess industry trends effectively.
Sprout Makes Work Easier with Top-Notch Support and Powerful Analytics
What do you like best about the product?
Sprout an amazing tool and has made my work easier. The pre scheduling and amalytics has been important for my day to day. Also the customer support has been top notch.
What do you dislike about the product?
Not much I can think of! Everything has been great
What problems is the product solving and how is that benefiting you?
prescheduling all my social content, sharing analytics and reports to my colleagues and making sure all my post are published on all my channels
Scheduling Tools Make Life Easier
What do you like best about the product?
The scheduling tools and reporting are really helpful for our organization.
What do you dislike about the product?
We haven't found a lot of use for the people feature.
What problems is the product solving and how is that benefiting you?
Sprout helps us schedule our social content ahead of time, and allows us to have a full view of our analytics to improve our social media strategy.
Effortless Content Scheduling,
What do you like best about the product?
I love the convenience of scheduling and organizing my content calendar as well as being able to set up campaigns
What do you dislike about the product?
I wish i had more competitive insights on linkedin but i understand that most platforms dont do this
What problems is the product solving and how is that benefiting you?
It gives me access to review how our brand is performing across all channels at a glance
Streamlines Analytics and Content Management Effortlessly
What do you like best about the product?
One of the features I value most in Sprout Social is the tagging functionality, which allows me to segment content by product line and content type. This capability is incredibly valuable because it enables deeper analytics and faster, more tailored reporting for the many stakeholders I support. The ability to segment data so efficiently has filled a critical gap we couldn’t address with our previous software. In addition, the ease of setup and the exceptional customer service made the transition to Sprout Social seamless. Their team provided extensive support during onboarding, helping us configure dashboards and guiding us through initial training. Overall, Sprout Social has provided the structure, insight, and support needed to elevate how we manage and measure our social media performance.
What do you dislike about the product?
While Sprout Social has been a strong addition to our workflow, there are a couple of areas where enhancements could make a big difference. I wish the publishing calendar included a feature to prevent double booking of social posts. I often receive multiple content requests that overlap, and currently, the platform doesn’t alert me if something is already scheduled at that same time. Having a visual or automatic conflict alert would help streamline scheduling and prevent overlap. Additionally, I’d love to see improvements to Instagram posting, particularly for video content. I often post videos directly from my phone in the app, and it would be great if Sprout’s mobile and Instagram integration supported this process more seamlessly.
What problems is the product solving and how is that benefiting you?
I use Sprout Social to manage a publishing schedule and segment analytics for faster reporting. It simplifies managing a content calendar in one space and aids in segmenting content by product line or type for better analytics and stakeholder reporting.
Great addition to a small, nimble Marketing team
What do you like best about the product?
Ease of use and making my team more efficient with both the social scheduling and the analytics. It is something my team uses daily. We are a small marketing team, so the how-tos and intuitive interface are big sticking points for us. It integrates well with our accounts and is helping our young team learn more about both marketing and analytics in their day-to-day work.
What do you dislike about the product?
Less of a dislike and more of an internal problem - there are so many features we're not using, mostly due to our small team's bandwidth. More guidance from Sprout on how to maximize our subscription would be great!
What problems is the product solving and how is that benefiting you?
Sprout Social allows our small marketing team to be more efficient and organized. It also helps more junior employees understand social analytics and the importance of strong visualization in data storytelling.
Effortless Scheduling Across Devices—Everything I Need in One Place
What do you like best about the product?
I really appreciate how easy it is to use the program on both my phone and desktop. It has everything I need, from reporting and scheduling to being able to view my calendar from a bird's-eye perspective.
What do you dislike about the product?
overall I really do have much I dislike about the program, since it does everything I need!
What problems is the product solving and how is that benefiting you?
The data supporting the entire platform, along with the review process involving the team, has truly improved by 100%.
Great for Team Collaboration, But Lacks Audio Editing Features
What do you like best about the product?
I like that multiple people with in our social media staff can work on in sprout at the same time. We can see and plan ahead with out overlapping the other team members when they are scheduling content.
What do you dislike about the product?
There is no audio or editing formats that are available to add to our posts. Those come in handy when we are trying to post things that are trendy.
What problems is the product solving and how is that benefiting you?
We have a good size social media team, sprout social helps us all stay organized. It helps us schedule content ahead and other team members can view that and schedule things accordingly.
User-Friendly Scheduling with Smart Features, But Pricey
What do you like best about the product?
I love Sprout. It is the most user-friendly social media mass-scheduling service out there. I love their "best time to schedule" feature as well as their AI integration to help with captions.
What do you dislike about the product?
The price. It is costly. It is still worth the price, but it is definitely expensive.
What problems is the product solving and how is that benefiting you?
It helps me greatly by saving time, having all of our accounts ready to schedule at all times.
Assists me with productivity
What do you like best about the product?
I like that you can schedule posts and add comments which helps with the review process or edits. I also like that you are able to customize the post per network.
What do you dislike about the product?
I wish that the Canva feature would let you resize the posts to the new instagram size 1080x1440.
What problems is the product solving and how is that benefiting you?
I am one person running 4 social media accounts and that is not my primary job - It is helping me maintain the posting schedule and monitor other organic social duties.
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