Sprout Social
Sprout SocialExternal reviews
6,026 reviews
from
and
External reviews are not included in the AWS star rating for the product.
Powerful Analytics, But Pricey for Small Businesses
What do you like best about the product?
I really appreciate the analytics features. With Sprout, I can quickly access valuable and relevant data that helps guide my content strategy.
What do you dislike about the product?
The price is a significant concern. As a small business owner, I find it difficult to justify the cost of Sprout Social.
What problems is the product solving and how is that benefiting you?
Sprout has made it incredibly easy for me to schedule content for several clients on different platforms. It saves me a significant amount of time!
Comprehensive Platform with Excellent Scheduling and Integration Features
What do you like best about the product?
I love the social scheduling tool and the reviews platform. We have integrated it with Tableau and love that feature. We also are working on integrating the AI features more.
What do you dislike about the product?
There is not anything specifically I dislike! I think it's a very comprehensive platform.
What problems is the product solving and how is that benefiting you?
We've been able to standardize our reviews procedure with our operations team and schedule out all our content far in advance. I love being able to see all the content at once too, instead of having to rely on the apps themselves.
Streamlined Social Management with User-Friendly Interface
What do you like best about the product?
I truly appreciate how user-friendly Sprout Social is, allowing me to navigate and utilize its features with minimal training. The software's layout, including logical button and icon placement, ensures an intuitive experience. I'm particularly impressed by its ability to streamline social media activities such as scheduling posts in advance and sharing drafts with clients for their approval before they go live. The functionality that allows me to manage and respond to comments and messages from various platforms all at once is invaluable, ensuring efficient community engagement without missing customer interactions. I find the AI response feature for comments and messages to be a significant asset, as it tailors the tone to suit each situation. Additionally, the reporting capabilities of Sprout Social stand out. I love that it consolidates data across platforms into a beautifully readable format, making client communication and reporting seamless. Essentially, it saves me considerable time and effort by consolidating all my needs into one efficient tool, making manual posting for numerous clients and platforms a thing of the past.
What do you dislike about the product?
I would love for drafted posts to have a toggle schedule now/stay drafted button without having to open the editing screen again when you're viewing in the publishing calendar.
What problems is the product solving and how is that benefiting you?
I find Sprout Social streamlines scheduling and managing social posts, enhances client collaboration with approvals and reports, and centralizes engagement across platforms. It saves time in handling multiple accounts and provides AI-assisted responses for better communication.
Effortless and Effective Social Media Management with Sprout Social
What do you like best about the product?
Sprout Social is easy to use and makes our social media marketing a much more efficient and effective experience.
What do you dislike about the product?
I really enjoy using Sprout Social and have no complaints at all. Everything about it works well for me.
What problems is the product solving and how is that benefiting you?
Managing multiple social media channels and a complex content schedule used to be a very time consuming and difficult process. Sprout Social has made this process much more centralized and efficient, which in turn has helped our accounts grow followers and increase engagement.
Great for Scheduling and Reporting, Minor Bugs with Tagging and Locations
What do you like best about the product?
Being able to schedule as many posts as needed for different clients as someone who works in a marketing agency as well as key report data that i use each quarter to report back to my team !
What do you dislike about the product?
It has some bugs and lacks some freedom, sometimes adding location doesn't work properly when scheduling a post, also you cant tag other users if its a video, but still its great.
What problems is the product solving and how is that benefiting you?
Not having to schedule every single post for different brands by hand, recommending a posting time and giving me direct analytic data, it saves me so much time.
Marketing Automation & Digital Communication Specialist
What do you like best about the product?
The reporting feature has really simplified things for me and made my life much easier.
What do you dislike about the product?
I find the listening tool cumbersome, but that could be due to a lack of proper training on it.
What problems is the product solving and how is that benefiting you?
Sprout makes posting on several social media channels simple and the reporting functions save me time. I no longer need to go into each social platform to get analytics.
User-Friendly Analytical Dashboard Makes Insights Simple
What do you like best about the product?
The analytical dashboard is super easy to use and comprehend! In addition, I thoroughly enjoy the lay out of the content calendar.
What do you dislike about the product?
Little bugs here and there, but nothing crazy. Every website has them!
What problems is the product solving and how is that benefiting you?
Sprout Social makes content planning 10x easier!
The Best Social Media Management Tool!
What do you like best about the product?
Sprout is the best all-around social media management tool I've come across. We have tested multiple other social media management tools, and Sprout has consistently proven to be the best. We are a 3-year customer and just renewed for another year.
What do you dislike about the product?
Nothing to dislike - it works great for us.
What problems is the product solving and how is that benefiting you?
Tagging, reporting, publishing. Saving time and making us more efficient.
Sprout Makes Social Metrics Easy and Adds Value with Advocacy Tools
What do you like best about the product?
Sprout has been really handy for measurement in particular. LinkedIn native metrics only go back a year and its great to have retroactive data in Sprout. It find it super easy to use and like the fact that you get a link shortener included. The company also really enjoys the advocacy platform.
What do you dislike about the product?
I find that my accounts occasionally disconnect and its a little manual to go through that process of reconnecting.
What problems is the product solving and how is that benefiting you?
Sprout is helping us measure the success of our social media program to better understand our audience.
Great Tools for Social Responses, Needs More Search Filters
What do you like best about the product?
It comes with alot of tools to help modify social responses
What do you dislike about the product?
I feel like there's not enough filtered options to modify a search
What problems is the product solving and how is that benefiting you?
It helps us reach guests on more platforms
showing 441 - 450