Sprout Social
Sprout SocialExternal reviews
6,235 reviews
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Great for Scheduling, But Needs Better Media Support
What do you like best about the product?
That I can organize and schedule my social media posts all in one place and for different times. I also like the feature where I can write different posts for different platforms there as well.
What do you dislike about the product?
I don't like how I can't post videos an pictures on one posts together. For example if I am posting picture and also want to add a video to that post it will not allow it. So then I have to do it on my phone directly to IG or FB.
What problems is the product solving and how is that benefiting you?
The ease of using different platforms on Sprout Social has help tremendously because it's like a one spot shop all in one place. I can plan, schedule and post all in one.
Effortless Post Scheduling Makes Life Easier
What do you like best about the product?
Scheduling posts on social media. The best thing ever.
What do you dislike about the product?
No complaints. The program works as its supposed to.
What problems is the product solving and how is that benefiting you?
I love to be able to see analytics on posts right away.
Great Features and Content Tracking
What do you like best about the product?
I like the ease of use and the ability to schedule many posts across many platforms. Also, I love the tagging tool to keep track of content.
What do you dislike about the product?
I dislike how vast the corporate package appears for singular users. We are part of a larger subscription, and sometimes it gets confusing.
What problems is the product solving and how is that benefiting you?
It's solving time management issues for me. I can schedule posts across all the social platforms and keep track of the type of content I'm sending.
Fantastic Scheduling and Support, Social Listening Could Improve
What do you like best about the product?
The software is so fantastic at scheduling and monitoring all of my accounts. I also greatly appreciate the exceptional support.
What do you dislike about the product?
The social listening tool i didn't find to be as useful as I had hoped.
What problems is the product solving and how is that benefiting you?
Sprout allows me to manage all my content creators work easily and manage all my accounts in one dashboard.
Effortless Multi-Platform Posting, But Link Loading Can Be Unreliable
What do you like best about the product?
Being able to post on mutiple platforms at one time, not having to create three seperate posts.
What do you dislike about the product?
It is touch and go when loading the links and the thumbnail image
What problems is the product solving and how is that benefiting you?
Being able to look at all the metrics in one platform, saves so much tume
Effortless Social Scheduling with Valuable Insights
What do you like best about the product?
I love the ease of use of Sprout Social, which makes scheduling social posts straightforward. It helps me get historical information about our audience and engagement, and I find it useful to check how we stack up against other agencies in terms of engagement and audience in surrounding states. The initial setup was very easy.
What do you dislike about the product?
sometimes my alt text doesn't show up on photos in Facebook posts
What problems is the product solving and how is that benefiting you?
Sprout Social helps me schedule posts and access historical audience and engagement data, making it easy to see how we compare to other agencies in terms of engagement and audience.
Effortless Social Planning, Needs Better Social Listening
What do you like best about the product?
I love how Sprout Social allows us to see the overall grid layout, which helps us avoid graphic clutter and ensures consistency across our feed. The posting ahead feature is fantastic for keeping our content organized and timely. I especially appreciate the recommended times for posting, as it optimizes our content engagement. The platform provides the convenience of planning out all our social posts across different channels, making it a comprehensive one-stop management tool. The initial setup was very easy, and I really appreciated the onboarding process with the Sprout Social team.
What do you dislike about the product?
I find the social listening feature in Sprout Social incredibly unhelpful. It fails to pick up on relevant news and instead alerts me to unrelated information, which is disappointing. I feel like I was upsold on this feature without it delivering the expected value.
What problems is the product solving and how is that benefiting you?
I use Sprout Social for social media planning, offering a clear grid layout. It helps maintain a consistent feed and allows efficient scheduling with the posting ahead feature and recommended posting times. It also centralizes our social media management across platforms.
User-Friendly and Delivers All the Data I Need
What do you like best about the product?
User friendly, offers the data that I need.
What do you dislike about the product?
As of now, I haven't found anything that I do not like about it. It's been great!
What problems is the product solving and how is that benefiting you?
We can identify guest reviews as well as the names of the individuals who are mentioned in them.
Intuitive and Powerful Tool for Social Media Management
What do you like best about the product?
I appreciate how easy Sprout Social is to use, both for myself and for teaching newcomers, which makes the onboarding process smooth and stress-free. Its transparency is valuable, as it notifies me when metrics depreciate on native platforms, keeping me proactive about performance changes. I love the automation features because they streamline many processes, such as scheduling and auto-replies, essentially doing the work for me and maximizing efficiency. The intuitive, clean user interface is not clunky, making navigation straightforward and ensuring a pleasant user experience. The setup process was very simple, supported by responsive chat and support, which provided immediate assistance when needed. This ease of use, combined with effective automation and transparency, makes Sprout Social incredibly valuable for my needs.
What do you dislike about the product?
I would like Sprout Social to improve the ability to add more accounts, particularly LinkedIn ad accounts or other paid accounts within native platforms. Additionally, it would be beneficial if the metrics were clearer, as I find it unclear how some metrics are calculated or what they are specifically reporting on.
What problems is the product solving and how is that benefiting you?
I use Sprout Social to create automated reports and graphs within the platform and find optimal times to schedule posts, maximizing engagement and reach.
Intuitive Platform with Excellent Support, Minor API Limitations
What do you like best about the product?
I love the user experience of Sprout Social, I have used other social management platforms and found them to be much less intuitive to use. Also, the customer support and onboarding processes have been excellent.
What do you dislike about the product?
The only downsides I have found with Sprout Social are due to platform API restrictions and not due to the software itself.
What problems is the product solving and how is that benefiting you?
Sprout allows me to deploy social content at scale and keep my workflows organized while also providing the analytics I need for reporting.
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