Sprout Social
Sprout SocialExternal reviews
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I could NOT do my job as a social media marketer without Sprout Social
What do you like best about the product?
Sprout Social helps me stay organized amid the chaos of social media. I really appreciate the listening tool, which allows me to keep up with the latest trends and deliver up-to-date reports to my clients.
What do you dislike about the product?
I don't really have a downside to using Sprout Social. It's super easy to navigate and there is always support when I need it.
What problems is the product solving and how is that benefiting you?
This tool has definitely helped us deliver accurate analytics to our clients through seamless reports that are easy for everyone to understand. Having everything I need in one place saves me so much time.
Sprout Review
What do you like best about the product?
What I like best about Sprout Social is how intuitive and organized the platform is. It makes managing multiple client accounts simple with clear analytics, easy scheduling, and strong collaboration tools. The reporting features are especially great — they save so much time and make it easy to present results in a clean, professional way.
What do you dislike about the product?
Some features, like advanced analytics or listening tools, are only available in higher tiers. It also takes a little time to load larger reports, and the mobile app could be more robust for on-the-go management.
What problems is the product solving and how is that benefiting you?
Sprout Social helps solve the challenge of managing multiple social media accounts efficiently in one place. For social media management, it streamlines scheduling, monitoring, engagement, and reporting — all from a single dashboard. Instead of switching between platforms, I can plan content, track performance, and respond to messages across all channels in real time. This saves hours each week and ensures consistency across clients’ pages. The analytics also make it easier to measure what’s working, adjust strategies quickly, and clearly show results to clients.
Great for managing multiple brands
What do you like best about the product?
Our team uses it to manage 43 social media profiles. We are able to answer all customer issues via a single inbox, and we can post content to all brands using the scheduler. We then also get all of the reporting in one space to see Impressions, Engagements and Audience Growth for all channels.
What do you dislike about the product?
Cannot include cover photos with TikTok and Pinterest posting has limitations such as video.
What problems is the product solving and how is that benefiting you?
Providing one inbox for all Customer Service handling, and posting content across multiple channels simultaneously.
I LOVE SPROUT
What do you like best about the product?
Sprout is the most comprehensive and user friendly platform for social media management.
What do you dislike about the product?
I wish the listening tool had the ability to monitor key words across all social platforms.
What problems is the product solving and how is that benefiting you?
We are an agency, so we manage multiple clients' social media accounts simultaneously. Sprout allows us to switch between accounts and manage them seamlessly.
Love Sprout
What do you like best about the product?
I love Sprout Social, it is my favorite social media management tool. I find it very to use when reporting and scheduling posts.
What do you dislike about the product?
It is expensive but it is worth the cost.
What problems is the product solving and how is that benefiting you?
Sprout has helped make our reporting faster and streamlined
Sprout Social has made agency life SO much easier!
What do you like best about the product?
Everything is organized in one place and SO user friendly!
What do you dislike about the product?
Not being able to tag personal accounts for LinkedIn is the most frustrating down side
What problems is the product solving and how is that benefiting you?
We have a lot of clients and Sprout social makes it SO easy to keep everything organized and in one spot. I love being able to accomplish my tasks so much faster because it is all in one spot.
Great social media scheduler and reporting app
What do you like best about the product?
Sprout Social is very easy to use. I had used it in a previous position, but when my client decided to adopt it, I was able to sit in on some official training. The customer support person who conducted our training was very knowledgeable and patient with us. We had several sessions during which she answered our questions and walked us through different features, some of which I was not familiar with.
What do you dislike about the product?
I wish there was a way to tag businesses and individuals on LinkedIn posts that we schedule. However, I realize that this may be a limitation on LinkedIn's side. Also, it would be great if Sprout had access to BlueSky.
What problems is the product solving and how is that benefiting you?
I wouldn't say this is a problem, but it's important that my client have access to social media analytics for continual refinement. Sprout Social is very handy for creating reports on top posts for the month and for the year as well as tracking performance across all accounts and platforms over time.
Sprout has simplified and enhanced social media management
What do you like best about the product?
I really appreciate the publishing section—it’s generally easy to use and supports a wide range of platforms. Features like simple post duplication and intuitive options, such as adding alt text, make the experience smooth. I also value being able to manage Instagram collaborations, tagging, and add mobile publisher notes. The approvals process works very well, and the grid preview is another feature I find quite helpful. I also like that we can communicate as a team on posts and with external users, which is very helpful when making edits in the workflow. It is very intuitive and easy to integrate multiple platforms. I appreciate the publishing features such as cropping, adjusting dimensions, and the ability to choose optimal posting times. I have had a few calls with the support team, and they have all been very helpful in helping me understand how Sprout works. I use Sprout every single day, and it makes managing social media so much easier. When we first implemented Sprout, it was very simple to do and most of us had a good understanding of how to use it very quickly with the help of support.
What do you dislike about the product?
One aspect that could be improved is the ability to comment with other users on a post that is still in the Needs Approval stage. I frequently run into situations with clients where I would like to leave external notes on a post, even if the other approver has not yet commented.
Additionally, I would appreciate more detailed analytics. While I find the post performance and profile performance metrics to be strong, I wish there was an even deeper breakdown of audience demographics, behaviors, and similar insights. I am also frustrated that paid campaigns are sometimes measured differently on Sprout compared to Meta Business Suite.
For mobile publishing, it would be helpful if the team could receive an email notification in addition to the publisher receiving a notification. Sometimes people are unavailable and forget to change the mobile publisher, which results in the post not being published.
Additionally, I would appreciate more detailed analytics. While I find the post performance and profile performance metrics to be strong, I wish there was an even deeper breakdown of audience demographics, behaviors, and similar insights. I am also frustrated that paid campaigns are sometimes measured differently on Sprout compared to Meta Business Suite.
For mobile publishing, it would be helpful if the team could receive an email notification in addition to the publisher receiving a notification. Sometimes people are unavailable and forget to change the mobile publisher, which results in the post not being published.
What problems is the product solving and how is that benefiting you?
I believe that Sprout is always working to bring in new features from different platforms whenever possible, and I really appreciate this ongoing effort. As an agency, it makes such a difference to have access to tools that are not only intuitive but also consistently up-to-date with the latest shifts in social media. This kind of innovation allows us to stay efficient, better serve our clients, and adapt quickly to new trends without feeling like we’re falling behind. It’s clear that Sprout values the user experience, and that commitment directly impacts the quality and ease of the work we do every day. The reporting and analytics also take a huge weight off our team, saving time and giving us clearer insights to share with clients.
Great social media tool!
What do you like best about the product?
We've been using sprout for over a year now since we started our social media department. We really like the fact that is very easy to use and if I ever need help their support team is always one message away, besides they have so many different features that helps us get more accurate stats.
What do you dislike about the product?
I really don't have anything bad to say. Maybe, I would like them to implement in the future an specific tool that allow me to tailor every report.
What problems is the product solving and how is that benefiting you?
Post scheduling and reporting automation
Sprout Social for SM Management
What do you like best about the product?
Sprout makes it easy to plan social posts for multiple accounts and profiles all in one location. You can track performance of posts, schedule them, and even have an approval process before posting.
What do you dislike about the product?
Truly no complaints outside of being asked to verify my identity every single time I log in.
What problems is the product solving and how is that benefiting you?
Sprout Social helps our organization to easily plan social posts across various platforms and teams. We can track performance and analytics.
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