Sprout Social
Sprout SocialExternal reviews
6,237 reviews
from
and
External reviews are not included in the AWS star rating for the product.
Efficient and User-Friendly
What do you like best about the product?
What I appreciate most about Sprout Social is its speed and ease of use. The interface feels intuitive, and the main features are both streamlined and responsive, making my daily tasks much more efficient.
What do you dislike about the product?
One drawback is that it doesn't fully integrate with other platforms such as Salesforce. For instance, we are unable to view the Salesforce case number directly within Sprout.
What problems is the product solving and how is that benefiting you?
Sprout Social helps us with the flow to double-check and approve social cases. It also provides smart filtering tools that help us identify what’s truly relevant to our customer experience work.
Easy to use with plenty of features
What do you like best about the product?
The Smart Inbox is incredibly helpful. I really appreciate how it categorizes messages and suggests actions. I also like being able to see both the messages my account has sent and those it has received. There are numerous options for viewing and filtering content. Overall, this seems to be a consistent feature of Sprout—it offers a wide range of options and ways to organize the information or tools you need.
What do you dislike about the product?
The calendar feels a bit clunky to use. I would appreciate an easier way to preview posts without needing to click the edit icon each time. Although I eventually found the preview icon, it’s somewhat hidden among several others, which makes it less convenient. Reducing some of the padding between elements would also help, as it would allow more of the month’s posts to be visible at once. Finally, when sharing calendar content for review with people outside the team, it’s frustrating that only part of the image or graphic is visible. It would be much better if the exported view showed the post as it actually appears, so external reviewers can see the entire piece more clearly.
What problems is the product solving and how is that benefiting you?
Sprout makes social media management worlds easier than if we needed to work through each platform natively. I am able to see posts scheduled for the month and edit them or ask questions of my team quickly.
Overall, it’s a reliable, easy-to-use platform that gets the job done.
What do you like best about the product?
I’ve been using Sprout Social for 3 years to manage 20+ accounts across Facebook, Instagram, Twitter, and YouTube. It’s super easy to schedule content, stay organized, and pull reports—definitely a time-saver.
The reporting is solid, and I really like how smooth it is to manage everything in one place.
One suggestion: it’d be great to improve a few features like tagging other profiles (especially on Instagram) and having basic image editing tools built in.
Overall, it’s a reliable, easy-to-use platform that gets the job done.
The reporting is solid, and I really like how smooth it is to manage everything in one place.
One suggestion: it’d be great to improve a few features like tagging other profiles (especially on Instagram) and having basic image editing tools built in.
Overall, it’s a reliable, easy-to-use platform that gets the job done.
What do you dislike about the product?
One suggestion: it’d be great to improve a few features like tagging other profiles (especially on Instagram) and having basic image editing tools built in.
What problems is the product solving and how is that benefiting you?
great to manage multiple social accounts.
Effortless Social Management with Optimal Posting Insights
What do you like best about the product?
I really like Sprout Social's user interface, which makes posting straightforward. The post time optimization feature is particularly beneficial, helping me identify the best times for engagement and reach. Additionally, I appreciate the reporting tools that provide easy-to-read, straightforward reports. These capabilities have been invaluable for managing social media effectively for my commercial accounts.
What do you dislike about the product?
I would maybe try changing the overall design of the user interface. I really like it, but I think there might be some opportunities to make it a little more easy and maybe a little more exciting.
What problems is the product solving and how is that benefiting you?
I find the product optimizes my posting schedule, improves engagement, and provides clear reports, enhancing our social media strategy.
The BEST!!
What do you like best about the product?
Sprout Social is hands-down one of the most comprehensive easiest social media management tools I’ve used. What I love most:
All-in-one scheduling & publishing: Plan and post content across multiple platforms from a single, easy-to-use calendar.
Powerful analytics & reporting: Detailed insights help track engagement, growth, and ROI so I can make data-driven decisions.
Social listening & monitoring: Keep tabs on trends, keywords, and mentions to stay ahead of the conversation.
Team collaboration made easy: Assign tasks, review drafts, and approve content all within the platform.
Overall, Sprout Social transforms a messy, multi-platform workflow into a seamless, efficient system. It’s an essential tool for anyone serious about social media management.
All-in-one scheduling & publishing: Plan and post content across multiple platforms from a single, easy-to-use calendar.
Powerful analytics & reporting: Detailed insights help track engagement, growth, and ROI so I can make data-driven decisions.
Social listening & monitoring: Keep tabs on trends, keywords, and mentions to stay ahead of the conversation.
Team collaboration made easy: Assign tasks, review drafts, and approve content all within the platform.
Overall, Sprout Social transforms a messy, multi-platform workflow into a seamless, efficient system. It’s an essential tool for anyone serious about social media management.
What do you dislike about the product?
Dislikes / Limitations
Stories posting limitations: You can’t schedule or post multiple Instagram Stories at once (like a batch of photos), which can slow down content planning for campaigns with heavy Story usage.
Occasional platform quirks: Some minor glitches or delays when connecting certain social channels.
Pricing: Can feel expensive for smaller teams or businesses that don’t need all the advanced features.
Stories posting limitations: You can’t schedule or post multiple Instagram Stories at once (like a batch of photos), which can slow down content planning for campaigns with heavy Story usage.
Occasional platform quirks: Some minor glitches or delays when connecting certain social channels.
Pricing: Can feel expensive for smaller teams or businesses that don’t need all the advanced features.
What problems is the product solving and how is that benefiting you?
Sprout Social transforms a complex, multi-platform social media workflow into a centralized, manageable system that saves time, reduces mistakes, and helps you make smarter content decisions.
Sprout Social is a gamechanger for my efficiency.
What do you like best about the product?
I manage multiple accounts. I literally would not be able to serve all of my clients without the built-in efficiency of handling content and moderation in Sprout. The ability to see cross-platform content, scheduling, insights, and respond quickly and effectively to engagements is essential to my daily work. They are also constantly innovating and and adding new features. Sprout is incredibly intuitive, with new users able to be onboarded on basic functions within hours. However, it offers robust customization features for advanced use cases.
What do you dislike about the product?
Advanced features are locked at lower price points. Premium analytics is great, but it should be available to all users. Reporting without premium analytics can be cumbersome and labor-intensive. Some elements of paid ad management are limited by API.
What problems is the product solving and how is that benefiting you?
The primary problem Sprout solves is the ability to have all of my platforms and profiles available from a single, easy-to-use dashboard. Sprout's ability to roll up analytics from multiple sources is also incredibly valuable in providing insight to my clients.
Transformative Social Media Management Tool
What do you like best about the product?
I find Sprout Social absolutely amazing. It simplifies social media management and keeps everything organized, which is crucial for engagement. I love the capability of determining the optimal posting times, even a year in advance, which significantly enhances our reach across multiple platforms. Scheduling tasks months or years in advance is extremely beneficial. Every single feature is incredibly helpful and supports our social media strategy effectively.
What do you dislike about the product?
I dislike that I cannot edit the post after it has been published on its platform. This limitation is something I wish could be changed as it restricts my ability to make necessary adjustments post-publication.
What problems is the product solving and how is that benefiting you?
Sprout Social optimizes my social media engagement by identifying the best times to post and allows scheduling far in advance, keeping everything organized across multiple platforms.
Streamlined Workflow and Good Support
What do you like best about the product?
A LOT. I love:
Scheduling capabilities
AI optimization for scheduling times based on best time of day to post
Straightforward and easy to use
I use it every day as a social manager
Customer support is quick to respond
Customization per post on different channels helps with duplication - it's fast and easy!
Scheduling capabilities
AI optimization for scheduling times based on best time of day to post
Straightforward and easy to use
I use it every day as a social manager
Customer support is quick to respond
Customization per post on different channels helps with duplication - it's fast and easy!
What do you dislike about the product?
My only real complaint is the image editing tool. The templates are behind and the cropping feature is not great for downsampling images manually. I am a Photoshop pro, so I know the ideal situation. It's inconvenient to have to go outside of Sprout to crop images, especially with the volume of content I post.
What problems is the product solving and how is that benefiting you?
See my pros and cons list. I am extremely happy with the platform.
One thing I didn't mention in my pros and cons were how great the reporting tools are within Sprout. I love the ability to generate reports and send regularly scheduled updates to my team with weekly stats and top posts.
It would be super sweet if Sprout could eventually integrate GA4 data to show revenue associated with content.
One thing I didn't mention in my pros and cons were how great the reporting tools are within Sprout. I love the ability to generate reports and send regularly scheduled updates to my team with weekly stats and top posts.
It would be super sweet if Sprout could eventually integrate GA4 data to show revenue associated with content.
Best social media tool - longtime user
What do you like best about the product?
I've used Sprout Social in multiple jobs for many years and I think it's the best social media management tool out there. I love how easy it is to schedule posts and manage/view the content calendar, post at optimal times, and view analytics. I also appreciate the campaigns and tags features, which make it easy to track results of campaigns, topics, types of content, etc. over time -- and to go back and find posts on certain topics from any point in the past. I also like that they have the link in bio tool available for Instagram links. I use Sprout Social every day for day-to-day scheduling and on a periodic basis for reporting and analytics.
What do you dislike about the product?
Occasionally there are limitations that require me to post natively onto a platform. I know it's tough for tools like Sprout Social to keep up with all the permissions, APIs, etc. but this has really only been my primary blocker with the tool. Also, it's a bit expensive.
What problems is the product solving and how is that benefiting you?
Maintaining a content calendar, scheduling posts, optimal times to post, IG link in bio, reporting and analytics.
Sprout Helps Maintain Organization for Social Media
What do you like best about the product?
Sprout Social is just so easy to use and has fabulous customer service if you ever have a question. It keeps all of my social posts organized and visible and releases them as planned. If links break for a certain social channel, Sprout notifies you immediately so that you can act quickly. I've been using it for 5 years and have been overjoyed with the product.
What do you dislike about the product?
Could use more template options for the calendar area; reports could be better streamlined; when picking the social channels, it would be nice to have them all show up and you just click the box next to the ones you want. As it is now, you have to scroll thru, which takes more time.
What problems is the product solving and how is that benefiting you?
With a small marketing staff, we wouldn't be able to post to multiple social channels at the same time due to time and effort. Sprout saves a ton of time there. I really like that you can now pick different images for different channels for the same content post. We also report to our BOD re: our stats, and the Sprout reporting platform is very dynamic and can be edited to suit individual scenarios.
showing 661 - 670