Sprout Social
Sprout SocialReviews from AWS customer
0 AWS reviews
-
5 star0
-
4 star0
-
3 star0
-
2 star0
-
1 star0
External reviews
6,024 reviews
from
External reviews are not included in the AWS star rating for the product.
Great
What do you like best about the product?
The categories to search for content for our social team
What do you dislike about the product?
I don't have anything specific that I don't like
What problems is the product solving and how is that benefiting you?
Having to sift thought everything after already transferred to salesforce
I've used many Social Scheduling Platforms, Sprout remains my favorite.
What do you like best about the product?
I really appreciate the convenience of having everything in one place—from publishing and scheduling to reporting and community management. The sentiment classification feature is especially helpful when managing comments and messages, making it easier to prioritize responses and spot potential issues. I also love the robust features available when scheduling content, like optimal send times and approval workflows. Overall, Sprout makes it easier to stay organized and efficient across multiple accounts.
What do you dislike about the product?
There are a few details I’d really appreciate being improved. Social platforms disconnect from the account fairly often, which can interrupt workflows. Also, many images in comments or direct messages don’t load properly, making it hard to see what users are sharing. The same issue happens with Instagram Reels—if someone tags you, you can’t view the reel directly in Sprout and have to be redirected to another page, which breaks the flow of community management.
Another challenge is managing spam comments. Deleting them is a slow process, as each one takes a while to remove and there’s no option to select and delete or hide multiple comments at once. A bulk action feature for community management—similar to the one for marking messages as complete—would be incredibly helpful.
Another challenge is managing spam comments. Deleting them is a slow process, as each one takes a while to remove and there’s no option to select and delete or hide multiple comments at once. A bulk action feature for community management—similar to the one for marking messages as complete—would be incredibly helpful.
What problems is the product solving and how is that benefiting you?
Sprout Social helps solve the challenge of managing multiple social media accounts efficiently by bringing publishing, engagement, and analytics tools into one centralized platform. It streamlines my workflow, saves time, and reduces the need to constantly switch between platforms. Features like sentiment classification and in-depth reporting make it easier to monitor audience feedback and clearly demonstrate performance to clients. I also really value the built-in approval process—it allows for seamless internal collaboration between my agency and our clients without needing to leave the platform.
AI-Powered Efficiency - Time Saving Features for content scheduling and drafting
What do you like best about the product?
Sprout Social's AI tools help boost our communication with our customers and applicants helping us to save time and create an impactful relationship right off the bat. Its a trustworthy brand with a resource of unlimited potential.
What do you dislike about the product?
Cost is a bit higher in this market, the dept of analytics are worth it.
What problems is the product solving and how is that benefiting you?
In-depth reporting on post performance and competitor analysis. Powerful tool for social media management. Features impressive intuitive integrations that streamline content scheduling and inbox management.
Sprout Social Review - Social media executive
What do you like best about the product?
I like the ability to schedule multiple posts for multiple accounts without having to manually do it for each profile.
What do you dislike about the product?
Sometimes the interface feels a bit slow or laggy.
What problems is the product solving and how is that benefiting you?
It has solved the problem of having colleagues send all contact to 1 person when they now can post it themselves on their own accounts and I have to review and approve it before sending.
Worth the Investment
What do you like best about the product?
The best competitive reports in the industry.
What do you dislike about the product?
Limited influencer marketing capabilities
What problems is the product solving and how is that benefiting you?
I am able to see insights and share them easily with management.
Simple & Effective!
What do you like best about the product?
I like the reporting that we are able to quickly share with our business leaders on channel performance
What do you dislike about the product?
I wish we could tag specific users in LI within the tool.
What problems is the product solving and how is that benefiting you?
It brings all of our scheduling and reporting in one consolidated platform. Soon, it will also serve as our Employee Advocacy tool as well!
One of the best and most affordable options.
What do you like best about the product?
Sprout Social is a great one stop shop for planning, posting, and reporting. I've personally been using it for 10+ years and it keeps getting better and easier to use. Their team is super helpful with issues and I know they will get back to me with a real answer in a timely manner. Its interface is super easy to add new clients and integrate their social platforms. We use it daily at my company.
What do you dislike about the product?
Sometimes the organic numbers are not pulled correctly for some platforms, we we have to pull them natively.
What problems is the product solving and how is that benefiting you?
It's a one-stop shop for posting and reporting across multiple different social accounts. We have one client that has 5 social media accounts and Sprout makes it so easy for us to plan, post, and report all in one place!
High-performance tool with a myriad of powerful but easy-to-use features
What do you like best about the product?
I like how seamlessly integrated the social sources are and yet how very easy it is to drill deep into any given comment or post to see other posts by that user on that platform. You always see the context and get a sense of the person doing the posting, rather than flying blind on the basis of a single post in isolation. At the same time it's easy to see the bigger picture by channel, over time, etc.
What do you dislike about the product?
Not having as trivial and nuanced access to LinkedIn posts for competitive conversation tracking compared to the other platforms, which is critical to B2B. Also wish it more easily accommodated more competitors into the tracking and overall reporting and allowed for more nuance there.
What problems is the product solving and how is that benefiting you?
Without the tool or something like it, keeping an eye on converations with and about competitors is arduous if not impossible. The tool allows me to dashboard that info and to track things like sentiment and share of voice over time. As an SEO strategict it's particularly important to see what words/phrases people are using to talk about products and solutions, as well as the topics of more interest than others, and Spout aligns with that need very nicely.
User-friendly, all-in-one solution!
What do you like best about the product?
I use Sprout all day every day and love having everything in one platform - scheduling, analytics, advocacy, monitoring, and more. The platform is well-organized and user-friendly. A lot of social media professionals wear many hats and Sprout gives you a space to manage it all. They also have great customer service if you ever need assistance and are always open to hear your feedback for future products or updates.
What do you dislike about the product?
If I could add one feature to Sprout, it would be a content planning space where you can work on developing the content before actually scheduling it.
What problems is the product solving and how is that benefiting you?
Having every feature in one platform helps me with organization. The scheduling is the biggest help for me personally since my main job responsibility is the content.
Ease of use, worth it
What do you like best about the product?
Sprout is easy to use, not complicated. Anyone can understand how to use it without having to do a deep-dive. It's simple!
What do you dislike about the product?
The analytics aren't pulled into the overall data. Sometimes I find myself doing manual addition to get the overall numbers from paid performance and organic and that's such a waste of time. I didn't have to do that with other platforms.
Some images/videos aren't able to load into the platform for some odd reason. Then I go to manually publish via the social channel.
Some images/videos aren't able to load into the platform for some odd reason. Then I go to manually publish via the social channel.
What problems is the product solving and how is that benefiting you?
Easy to pull analytics and quick scheduling for posting.
showing 751 - 760