Sprout Social
Sprout SocialReviews from AWS customer
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Best organic social reporting in the game!!
What do you like best about the product?
Sprout Social is one of the most robust organic social scheduling and reporting tools available. After using competitor brands, Sprout Social stands above the rest due to intuitive user experience, detailed tagging systems for a/b testing and reporting, and reliability.
What do you dislike about the product?
Can be glitchy on occasion. Wish there were more reporting tools available such as searching tagged posts under post performance report.
What problems is the product solving and how is that benefiting you?
Organizing our dynamic content calendar, automating posting, and easy cross-pollination across platforms.
Very User Friendly
What do you like best about the product?
I enjoy that integrates well in SF and allows for seamless features between media channels
What do you dislike about the product?
The downsides are always having to sign in. If someone doesn't get back to me that day I might have to sign in on a day I am not scheduled to reply.
What problems is the product solving and how is that benefiting you?
Sprout allows for us to know what our customers are saying about our brand and helps us reply on the same channel. This way we don't miss taking the social temperature and feedback.
the most full-featured SMM tool that actually works
What do you like best about the product?
it does what it says it does. support is responsive. minimal downtime if any at all. analytics are reflective of actuals, and any future changes to reporting algorithms are reported in advance in-dashboard. sprout has partnerships with Meta in order to get the most accurate and plugged-in numbers of any tool out there.
What do you dislike about the product?
no real downsides...the only things that could be categorized as "downsides" are features that cannot exist yet due to platform (meta, X, etc) api limitations
What problems is the product solving and how is that benefiting you?
helps solve social media scheduling, social media reporting, competitive analysis, responding to social media comments etc
Sprout Social review
What do you like best about the product?
Sprout Social has become an essential part of our marketing toolkit. The reporting features are especially strong—clear, customizable, and easy to share with stakeholders. We also rely heavily on the listening tools, which help us stay ahead of conversations and understand our audience more deeply. On the publishing side, the content calendar and scheduling tools make it easy to manage multiple platforms and campaigns without missing a beat. The interface is intuitive, and the collaboration features help our team stay aligned.
What do you dislike about the product?
I wish that all the LinkedIn metrics would sync over to Sprout. This isn't necessarily an issue that is unique to Sprout as it is on the LinkedIn side with the closed platform.
What problems is the product solving and how is that benefiting you?
We use Sprout to post to our corporate and executive profiles on social media. This helps us streamline the management and reporting of the numerous accounts. This saves time from not having to always post natively and source metrics natively. In addition we use Sprout to stay on top of the relevant conversations in our industry.
Sprout Social
What do you like best about the product?
Easily plan, schedule and post to various platforms all in one place. Easy to use and navigate the platform. We use daily for social listening, and the social calendar. We also use daily to maintain social customer service and engage with audiences all in one place across multiple platforms.
What do you dislike about the product?
Would be nice to post Reels and Stories to Instagram.
What problems is the product solving and how is that benefiting you?
Saves time being able to manage all platforms from one location. We can also engage and reply to our audience in a timely manner without having to scroll through platforms and find messages or comments. The social media listening tool also helps to listen for trends and pain points allowing us to position our social post to benefit the user at the right place and at the right time.
My Take on Sprout Social After Daily Use
What do you like best about the product?
I love how Sprout Social brings everything into one place, publishing, scheduling, reporting, and engagement. It saves a lot of time and helps keep my team aligned.
What do you dislike about the product?
I really wish there was a way to enable automatic captions across all social media platforms. Just smart, built-in AI-generated captions that make content more accessible for everyone. Also, how great would it be if alt text was suggested automatically too? One less step, a lot more impact.
What problems is the product solving and how is that benefiting you?
Sprout helps streamline content planning and publishing across channels, which saves time and reduces manual effort. The unified dashboard and approval workflows make it easy to stay organized and maintain consistency. It’s also helped improve how we analyze performance by making reporting faster and easier to digest.
Great Program
What do you like best about the product?
I like the ease of use for the platform, the publishing platform, and the optimal times.
What do you dislike about the product?
The look of the app, is too dark, I wish it was a little lighter.
What problems is the product solving and how is that benefiting you?
Scheduling social media posts and being able to lump all my posts together for social platforms.
Ease of use
What do you like best about the product?
I love how easy the platform is to use from login to finishing up any task. The UI is seamless, and I have no problems collaborating with other companies that we partner with through it.
What do you dislike about the product?
The change when a social post goes from not live to live, I wish I could still preview the post like it wasnt live even after as its an easier view for my needs.
What problems is the product solving and how is that benefiting you?
It allows our partner agency to upload their plans, their posts, and their schedules, but allow us to see those updates in real time which is super helpful.
Streamlines My Daily Social Media Management
What do you like best about the product?
I love how intuitive the platform is—it’s easy to schedule posts, collaborate with my team, and review performance metrics in one place. The Smart Inbox and calendar view help keep everything organized, and the reports save me so much time during reporting weeks.
What do you dislike about the product?
The mobile app feels limited compared to the desktop version, especially when it comes to editing scheduled content or viewing detailed analytics. Also, tagging users on certain platforms can be inconsistent, which slows down the workflow when posting across multiple accounts.
What problems is the product solving and how is that benefiting you?
Sprout Social helps me manage multiple social media accounts in one place, which saves time and keeps our content strategy organized. It solves the challenge of tracking performance across platforms by providing easy-to-understand analytics and reporting tools. The unified Smart Inbox ensures I never miss a comment or message, making community management more efficient. Overall, it streamlines my daily workflow and helps me stay on top of both scheduling and engagement.
It’s so much easier using this website
What do you like best about the product?
It’s ability to help maximize my social media efforts
What do you dislike about the product?
I think the pricing could be a little less
What problems is the product solving and how is that benefiting you?
It’s advancing our organization to be more prominent socially
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