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Sprout Social

Sprout Social

Reviews from AWS customer

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5-star reviews ( Show all reviews )

    Iván M.

A very useful unified social media tool

  • May 19, 2025
  • Review provided by G2

What do you like best about the product?
How we can access a lot of date from the same platform and the customizations
What do you dislike about the product?
The complexity on the secondary tools provided such us listening
What problems is the product solving and how is that benefiting you?
The analysis of our social media results and the scheduling of our content strategy


    Cindy S.

Sprout Social is a game changer!

  • May 16, 2025
  • Review provided by G2

What do you like best about the product?
This makes managing our social so much easier, faster, and helps us not miss a thing and support our customers and followers so much better.
What do you dislike about the product?
No downside on our end. No problems or issues.
What problems is the product solving and how is that benefiting you?
It helps us not miss messages that are otherwise buried in social media comments and put our focus on our customers and fans.


    Online Media

Sprout social is a great website, it makes the job efficient. I highly recommend Sprout social!

  • May 16, 2025
  • Review provided by G2

What do you like best about the product?
The ability to oversee many things, the layout is very organized. There are a lot of great features which makes working on things easier.
What do you dislike about the product?
I don't have any feedback about any dislikes for Sprout social.
What problems is the product solving and how is that benefiting you?
The accuracy of information that it gives, makes it easier to work on things.


    Sports

Makes social media management so much easier

  • May 16, 2025
  • Review provided by G2

What do you like best about the product?
Scheduling posts and running reports are the best
What do you dislike about the product?
Too expensive, customer support is iffy sometimes
What problems is the product solving and how is that benefiting you?
scheduling and managing multiple accounts in one place


    Steph S.

Great platform but even better support and collaboration

  • May 16, 2025
  • Review provided by G2

What do you like best about the product?
Definitely the team behind the tool who are so keen to make sure the program is as good as it can be. Sprout Social was a seamless onbaording process and we have had such fantastic ongoing support and a very responsive customer service team. The frequent updates about industry and software improvements have also been fantastic. Very fun UI and lots of opportunity on the platform as well.
What do you dislike about the product?
Nothing more beyond the usual issues we have with these platforms with API limitations
What problems is the product solving and how is that benefiting you?
Streamlining our social media management, improving customer engagement and providing insights and analytics.


    Leah J.

Sprout Social is the ultimate tool for social media managers

  • May 16, 2025
  • Review provided by G2

What do you like best about the product?
Sprout is the ultimate all in one tool! I love how user-friendly the interface is and the customer support that's available. Having every social media management tool I need in one place makes my job sooooo much easier. Plus the onboarding made our implementation seamless.
What do you dislike about the product?
I honestly don't dislike anything! If I had to pick something then I'd say it can be a little pricy.
What problems is the product solving and how is that benefiting you?
Sprout Social had allowed us to centralize our social media efforts across our university, increase collaboration and give more people access to time-saving tools.


    Food & Beverages

Easy to use

  • May 15, 2025
  • Review provided by G2

What do you like best about the product?
its easy to navigate and use, plus easy to use the search feature
What do you dislike about the product?
it doesn't always pull what we need so it can be hard to find things
What problems is the product solving and how is that benefiting you?
it pulls multi0ple accounts


    College C.

An overview about my Sprout Social Experience

  • May 15, 2025
  • Review provided by G2

What do you like best about the product?
What I like about Sprout Social is that it makes scheduling social media posts easy- such as managing different timeframes, identifying the best times to post, and viewing data on impressions, engagement, and performance by month, year, and content type.
I use Sprout Social everyday. Customer support is great. The ease of implementation for connecting social media profiles is easy.
What do you dislike about the product?
What I dislike about Sprout Social is that it now requires one/two-factor authentication, and sometimes posts fail to publish due to errors, even after being scheduled.
Training and Support would be great to learn the full Sprout Social options it has to offer. The ease of integration for Tiktok could be better due to not having the option to connect it without being a business profile.
What problems is the product solving and how is that benefiting you?
Sprout Social is helping by having the opportunity to view our competitors posts, viewing our data and being able to compare, scheduling post in advance.


    Anna C.

Very seamless. Super insightful.

  • May 15, 2025
  • Review provided by G2

What do you like best about the product?
Helps me stay super organized and track my analytics.
What do you dislike about the product?
Posted my video twice on the same platform once.
What problems is the product solving and how is that benefiting you?
Posting time optimization


    Jennifer H.

Best Social Media Planning & Reporting Tool for Business

  • May 15, 2025
  • Review provided by G2

What do you like best about the product?
Sprout Social has been a fantastic tool for managing our social media planning and reporting. It makes it easy to schedule posts across all our channels, stay organized with a clear calendar view, and collaborate as a team.

We especially love the reporting and analytics — the insights are clear, actionable, and make it simple to track performance and share results with stakeholders.

We’ve been so happy with Sprout that we’re now exploring their Employee Advocacy module to help our team amplify our brand message. Highly recommend Sprout Social for anyone looking to streamline their social media strategy.
What do you dislike about the product?
We haven't found any big downsides. Occasionally we have challenges with uploading images, especially video, that seem different across team members, but in general, we're really happy with the tool.
What problems is the product solving and how is that benefiting you?
Sprout makes it easy for us to batch social, planning in advance, as well as tag, and quickly report on effectiveness.