Sprout Social
Sprout SocialExternal reviews
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Impressed with the capabilities!
What do you like best about the product?
I enjoy how easy the platform is to setup and use. The way the information is organized makes it easy to digest and report out on. The support team is also great at helping me accomplish my goals and suggesting new ideas to implement. I use the platform on a monthly basis and the insights have integrated well with my routine reporting.
What do you dislike about the product?
I don't dislike anything about the platform so far. I just hope that the TikTok capabilities will expand soon to cover cross-functional needs.
What problems is the product solving and how is that benefiting you?
Sprout has helped us expand the number of touchpoints used to ingest consumer feedback. They are helping us discover and prioritize the needs and wants of our audience, as well as keep a pulse on what others in the industry are doing.
Helps Meet Supporters Where They're At
What do you like best about the product?
As someone who works in fundraising, having a tool that allows us to see our fundraisers top questions and how they are promoting their events has been invaluable. We've only been using it for a few weeks, but it's helped acquire fundraisers that we weren't previously connected with, and support those who didn't know our team was here to provide assistance.
What do you dislike about the product?
The tools can be a bit tricky to understand with communicating internally vs how to actually engage with the supporter on the social media platform.
What problems is the product solving and how is that benefiting you?
Sprout Social is helping us get in touch with people that are already fundraising for our organization. This benefits us because it helps our team collect funds that are already being raised, without doing manual work through our personal channels.
Useful and Intuitive
What do you like best about the product?
It has a great interface that is very easy to use and many useful tools for social media management.
What do you dislike about the product?
It is a little bit expensive at the enterprise level but I'm not the one paying for it so I'm not concerned!
What problems is the product solving and how is that benefiting you?
Makes social media management easy and all in one place.
Comprehensive Analytics and Seamless Profile Management
What do you like best about the product?
I like using Sprout Social for its content calendar, which is convenient because I can have all my profiles in one space, and it doesn't consume a lot of time. I appreciate the analytics and the competitive analysis features.
What do you dislike about the product?
I think the meta ads stats are a little off.
What problems is the product solving and how is that benefiting you?
I can have all my profiles in one space, it's not time-consuming. I like the analytics and competitive analysis.
Clear quick and easy!
What do you like best about the product?
The bulk uploading feature is amazing!!!
What do you dislike about the product?
That the bulk uploading feature doesn’t allow videos
What problems is the product solving and how is that benefiting you?
Bulk uploading and prescheduling posts saves so much time!
Our agency loves to use Sprout Social
What do you like best about the product?
The best is being able to use so many accounts!
What do you dislike about the product?
I don’t like that I need to pay extra for the social listening
What problems is the product solving and how is that benefiting you?
Keeping everything in one platform
Great platform!
What do you like best about the product?
I like that it is easy to use, user friendly and has so much training available for us!
What do you dislike about the product?
Sometimes Sprout does not keep up with the trends ie, not allowed 10+ photos on instagram which causes us to have to manually post.
What problems is the product solving and how is that benefiting you?
Helping us to listen to what others in our industry are doing.
Sprout Social: Game-Changer
What do you like best about the product?
We manage a large-scale social media operation—over 300 social accounts across more than 85 office locations—so finding the right platform to centralize, streamline, and optimize our efforts was no small task. After trying various tools, Sprout Social has proven to be an absolute game-changer for our team.
What do you dislike about the product?
I wish it was able to post on personal Instagram accounts and not just business accounts.
What problems is the product solving and how is that benefiting you?
We use Sprout for the smart inbox, replying to all reviews and analytics and reporting for reviews.
Efficient & Organized
What do you like best about the product?
Sprout is easy to use, efficient, and helps you stay organized. It also offers assistance with writing captions for posts which is a huge help. I like that it shares the optimal times the post should be scheduled as well.
What do you dislike about the product?
I wish you could delete Instagram posts through Sprout
What problems is the product solving and how is that benefiting you?
Sprout prevents the user from forgetting about posts regarding scheduling. It is easy to get a layout of all posts for the month and it is extremely beneficial that you can schedule so far in advance. Sprout is a great tool for gaining exposure.
Effortless Social Media Analytics with Sprout Social
What do you like best about the product?
I like that Sprout Social has a user interface that is very easy to use and self-explanatory. I don't think you really have to be trained to use it. The reporting tools on Sprout Social are also very sophisticated.
What do you dislike about the product?
Sometimes inputting text and things like this can be quite hard.
What problems is the product solving and how is that benefiting you?
Sprout Social lets me view what all business groups are doing across social media, ensuring consistent output. The UI is easy to use without training, and the reporting tools are sophisticated.
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