Sprout Social
Sprout SocialExternal reviews
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Sprout is everything we need in one place
What do you like best about the product?
Sprout is the first thing I open up at work every day. As the social media manager for 9 unique brands (under one umbrella) it is nice to have everything in one place. Schedule, listening, and analytics are all great and work as needed. Customer support is top notch.
What do you dislike about the product?
I wish everything would be under one cost. Some advanced feautres like analytics and listening tools are locked behind additional charges.
What problems is the product solving and how is that benefiting you?
Sprout social takes the many different social media sites and brings them to one place. This allows a more streamlined, uniform voice and message on our brand's social media pages.
Makes your social media so much easier
What do you like best about the product?
It's so easy to use and has every feature needed
What do you dislike about the product?
The only downside has more to do with the actual social media platforms not allowing all functions... like not being able to see story content you're tagged in on IG or not being able to schedule FB stories
What problems is the product solving and how is that benefiting you?
It's so much easier to respond to our members in real time, to learn valuable information for our social strategy and manage everything in one place.
Sprout Social is Great for Social Media Managers
What do you like best about the product?
The Smart Inbox feature to monitor all clients at one time.
What do you dislike about the product?
It's only for social media and doesn't integrate other services we offer like email, reputation, digital.
What problems is the product solving and how is that benefiting you?
It allows my team to create custom smart inbox feeds to reply to their clients on all social media platforms.
Translate the text: "Review Daniel"
What do you like best about the product?
interface has revolutionized communication, making it more accessible and engaging for users worldwide.
What do you dislike about the product?
That doesn't measure everything, Google analytics, TikTok
What problems is the product solving and how is that benefiting you?
Everything related to social media, but still needs analytics, and doesn't work consistently.
A true MUST-HAVE for any agency or digital manager.
What do you like best about the product?
An absolute must-have for any social media toolkit. From content scheduling to reporting, the platform is very user-friendly. They make managing and scheduling content for multiple clients a breeze. Their support team is top-notch, especially compared to other social outlets, cough cough Meta.... It is a must-have for any agency or digital manager. I honestly can’t imagine doing the job without it.
What do you dislike about the product?
Honestly, I can’t say enough good things about Sprout. If there’s something you’d like to see added or changed, just reach out to your rep. They’ve made several improvements over the years based on our suggestions, and it’s clear they really listen to their users.
What problems is the product solving and how is that benefiting you?
It makes planning and scheduling content for multiple clients a breeze. The platform is incredibly user-friendly, and they’re always adapting to the latest trends, which is so important. The reporting feature is just as easy to use and visually digestible, making it a huge bonus when sharing results with clients.
I enjoy the amazing user experience Sprout Social provides for social media teams.
What do you like best about the product?
The publishing feature is quick and easy to use, and not enough can be said about the value of Premium Analytics and the My Reports custom report builder. I also enjoy the Arboretum's valuable sessions and insights into the social media world.
What do you dislike about the product?
There's nothing I particularly dislike, but individual seats are pretty expensive. It would be nice to have seats that are specific to roles, so a less expensive seat for a customer support specialist for example.
What problems is the product solving and how is that benefiting you?
Sprout is a one stop shop for managment of social, customer audiences, and valuable insights from analytics.
Super experience no matter your needs
What do you like best about the product?
Probably the design. I love the interface and user-friendliness.
What do you dislike about the product?
Probably the pricing. I know Sprout is more robust than other platforms but it's pretty expensive.
What problems is the product solving and how is that benefiting you?
The AI feature has made life so much easier! Crafting posts is a breeze thanks to that. It also helps my intern a lot as he's not a great writer.
Sprout Review 2024
What do you like best about the product?
As someone who uses Sprout daily, I find it to be of an extremely high quality and the support provided by the Sprout team is second to none! Very smooth and user-friendly with very little downtime if any and any potential issues (They are rare) are resolved very quickly. Switching from our previous system was made seamless thanks again to a high quality support structure put in place by Sprout.
What do you dislike about the product?
I'll be honest I have come across and known negatives for what I use Sprout for during my day-to-day operations.
What problems is the product solving and how is that benefiting you?
Sprout sends cases quickly and provides excellent support. It is crucial for this when supporting our customers so that we are able to respond in a very timely manner and achieve our personal goals.
Excellent Product, Perfect for Teams of Any Size
What do you like best about the product?
Sprout has made social media easier than ever before. From scheduling posts to making sure the right pages are tagged and collaborators are included, everything is easier with Sprout. On top of their ease of use, the program often recognizes bugs before we do -- and we're on social media 24/7! They are usually quick to resolve issues between networks and the platform. The platform was also easy to learn. Our whole team switched over to Sprout at once, and even with everything being brand new, we were able to learn the platform quickly and without incident. If we did have questions, they were answered by our rep.
What do you dislike about the product?
Honestly, there is very little I dislike about Sprout. The platform has a few glitches here and there with the occasional failed post, but it is otherwise a fantastic product. Ai prompts could use a little work, but they are still incredibly helpful in their current form.
What problems is the product solving and how is that benefiting you?
The biggest problem that Sprout has solved for me is sharing content with others to review and approve. Since I can send a live link that will show updates to stakeholders once I make them, the content review and approval process has become easier than ever.
Sprout removes the guesswork of how to plan out your content
What do you like best about the product?
I like that I can manage my social media all in one place and can see metrics and engagement and the ability to respond asap. It's easy to learn and navigate and in calendar view is great to see my month at a glance and spot any content holes.
What do you dislike about the product?
It's a win-win for me. I literally can't think of one negative. :-)
What problems is the product solving and how is that benefiting you?
Before Sprout we used to use a spreadsheet and couldn't add graphics or photos to really get a complete view or our story.
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