Sprout Social
Sprout SocialExternal reviews
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User-Friendly with Strong Collaboration and Scheduling Capabilities
What do you like best about the product?
I like how user-friendly Sprout Social is and how I can collaborate with my colleagues on posts and ideas. I think it's a great platform for scheduling posts and also tracking performance. It helps us build out our social calendar across all of our regions, making sure we aren't posting duplicative things and we have a social plan intact.
What do you dislike about the product?
N/A
What problems is the product solving and how is that benefiting you?
I use Sprout Social for social media posting and making a calendar. It helps build our social calendar across regions, avoiding duplications and ensuring a solid plan. It's user-friendly for collaborating on posts and ideas, plus great for scheduling and tracking performance.
Streamlined Social Media Management Made Easy
What do you like best about the product?
I really appreciate Sprout Social for its speed and efficiency when scheduling and reviewing posts. I especially like the ability to post across multiple social profiles while having full access to customize the content for each in one space, which saves me a lot of time. It avoids the need to duplicate content by default on various profiles, and I don't have to reupload an asset over and over again. The reporting features were a big factor in choosing Sprout Social over Hootsuite, and the initial setup was very easy.
What do you dislike about the product?
The cost is higher than most other platforms and I wish it did connect with Facebook Groups, but my understanding is that it is the Facebook API limitation, not one of Sprout.
What problems is the product solving and how is that benefiting you?
I find Sprout Social speeds up scheduling and reviewing posts. It lets me post across multiple profiles and customize content in one space without reuploading assets, saving massive time and avoiding duplicate posts.
A good platform for social media management
What do you like best about the product?
Easy to manage the workflow and approval process. Great for scheduling and uploading to multiple channels
What do you dislike about the product?
Sometimes a bit over complicated - the learning curve is steep.
What problems is the product solving and how is that benefiting you?
It helps us manage all of our content in one place - users can submit posts for approval, and administrators can schedule posts to post at a later date.
Sprout Social: Great plataform for SM Managers
What do you like best about the product?
Easy to post, edit, and respond to any messages.
What do you dislike about the product?
Unable to undraft multiple posts at a time
What problems is the product solving and how is that benefiting you?
provides easy posting and reports
Great to use for Reputation Management!
What do you like best about the product?
I like the inbox feature and the way you can duplicate posts. It is easy to teach people to use and implement it among the team. I have not used the customer support feature, but i use it everyday.
What do you dislike about the product?
I dislike how it is difficult to connect to social platforms.
What problems is the product solving and how is that benefiting you?
It helps us with our reputation management for our social media accounts by putting everyone in one place.
Ease of Use for the Win
What do you like best about the product?
I've used Sprout Social since 2011 and cannot think of ever using something else again. It's intuitive, easy to use, and always evolving for the better.
What do you dislike about the product?
I do not like how Meta analytics lump in paid and organic together unless you pay for premium. The metrics are unusable unless I pull post stats manually into a spreadsheet and do the math myself. And premium does not feel like it should cost $10k/month. Most of it should come out of the box and the other parts I can live without.
What problems is the product solving and how is that benefiting you?
I need to be able to post to all of our social media channels quickly, keep track of engagement and respond in a timely manner. I can do all of that and more in Sprout Social.
Easy to Use, Helpful for My Organization
What do you like best about the product?
I love how intuitive Sprout is to use. We have rotating interns, and I never have to do a detailed training. They can always just understand what they need to do from basic instructions. The analytics are helpful. The features are useful.
What do you dislike about the product?
Sometimes duping posts for other profiles can be time consuming, because I don't want someone to have to approve every version, but I don't wan to have to go back and duplicate it every time. I wish I could add profiles to approved posts.
What problems is the product solving and how is that benefiting you?
Analytics and a dedicated space to send and receive everything.
Powerful, but requires study
What do you like best about the product?
Powerful, flexible, and almost infinitely customizable.
What do you dislike about the product?
Due to complex layering of set up, sometimes the output needs to be carefully considered to get a proper understanding of what it's reporting out.
What problems is the product solving and how is that benefiting you?
Sprout is allowing us to monitor consumer's conversations about our products, including product features, their competitive sets, strengths and weakness, conversation trend monitoring and where the conversation is happening.
Streamlined Social Media Management with Monitoring Excellence
What do you like best about the product?
I love how Sprout Social makes scheduling and monitoring social media posts straightforward, saving my communications team valuable time. The monitoring capabilities are particularly beneficial, greatly simplifying the task of managing multiple social media channels. I find the integration with Canva useful for creating and uploading content seamlessly. The overall convenience, ease of use, and comprehensive features make it a tool I would consider purchasing again in the future.
What do you dislike about the product?
I don't like that Sprout Social currently lacks the ability to schedule video content, such as videos and reels, which is something essential for managing multimedia posts effectively. Additionally, I'd appreciate it if the platform could enhance its monitoring capabilities to make the oversight of specific social channels more straightforward.
What problems is the product solving and how is that benefiting you?
I use Sprout Social to schedule posts, monitor social media, and receive feedback in a central location, saving our communications team time and simplifying daily tasks.
Pretty good
What do you like best about the product?
I like how Sprout Social makes managing multiple social media accounts easy in one place, with clean reports and scheduling.
What do you dislike about the product?
It can be pretty expensive, especially for small teams, and some features feel limited unless you upgrade
What problems is the product solving and how is that benefiting you?
Sprout Social helps organize, schedule, and track social media content across platforms. It saves me time, keeps posts consistent, and gives clear insights into what’s working so I can adjust strategy fast.
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