I help organizations implement Jamf Connect
What do you like best about the product?
When it comes to enabling users, eliminating one extra password is always a good start. The provisioning process with an identity provider and ongoing password synchronization, mixed with many other useful functions, makes jamf connect in an easy recommendation.
What do you dislike about the product?
It can be challenging to unpack which features are supported by which identity providers, and how that impacts or organization decision-making, especially if there's overlap, for example, between Okta and Entra
What problems is the product solving and how is that benefiting you?
Well, we do not use it at our company, it solves plenty for the organizations we support! Some of the biggest benefits are in the security side, enabling a trusted user on a trusted device!
Easiest Way to Sync IdP and Mac Credentials
What do you like best about the product?
Although not the native MacOS login interface, the Jamf Connect interface is polished and smooth. By far the best way to sync our EntraID credentials and our local MacOS user accounts. Being the small Mac fish in a big Windows pond, it's very helpful.
What do you dislike about the product?
Only improvement is I'd like it to use the native MacOS login window, but that's partially covered by PlatformSSO.
What problems is the product solving and how is that benefiting you?
Trying to integrate our Macs into a Windows/Microsoft Heavy environment.
Jamf Connect - A Good Solution for on-demand local account creation on macOS
What do you like best about the product?
Configuration and implementation was a breeze. It allows for authentication using multiple methods. We use Google. When I had a licensing issue, customer support was great and fast!
What do you dislike about the product?
Renewing the license for Jamf Connect wasn't seamless. There were issues and we had to contact support in order to resolve them. Don't wait to update your license, as you may have to wait on support to fix an issue on your account.
What problems is the product solving and how is that benefiting you?
We have some mobile lab MacBooks. Binding them to our Active Directory was a pain, and mobile accounts were not great options. Jamf Connect allows our users to sign in and create local macOS accounts with their Google credentials.
Connecting users in the Modern age!
What do you like best about the product?
In our institution, we have recently transitioned over to Jamf Connect as our way of logging in our users from our directory/databse. through this new integrations, we have moved away from binding our endpoints to a domain and use cloud-based directories to locate and apply users/policies. With the need of only an internet connection, users have a much easier login experience than before!
What do you dislike about the product?
Currently Jamf connect can only identify users email address as their account name. This causes MacOS to name their home folder the email adress alias. We have priniting process we have in place it uses and different username/alias to charge their account print credit. Since Jamf connect applies email address to name the home folder automatically, the printing process tries to charge the email and not the users appropriate username.
What problems is the product solving and how is that benefiting you?
Currently this product is helping our users log in to their device seamlessly and update their passwords yearly automatially with they expire. It has also helped us move away from binding to Local Active Directory and use cloud-based authentication.
Great product that helps our org in every way.
What do you like best about the product?
Ease of use, ease of implementation, cx support
What do you dislike about the product?
Nothing, i have yet to run into any issues.
What problems is the product solving and how is that benefiting you?
Entra ID authentication and syncing.
Great product to use and have for your area!
What do you like best about the product?
what I like most about Jamf Connect is the ability to connecess seamlessly and securely and being able to set certain policies in place so it makes the user experience one of a kind!
What do you dislike about the product?
honestly, i couldn't find anything that I dislike about Jamf Connect ....if I had to put something, I wish it was free but whats the fun in that (we all have to make money some how)
What problems is the product solving and how is that benefiting you?
Mainly solving user provisioning situations to make the process very seamless and effortless and will benefit myself and our team to prioritize other mission critical items on our focus maps
Jamf Connect Review
What do you like best about the product?
I like not being bound to AD anymore and that Jamf Connect takes over the macOS Login Window with the ability to authenticate directly with several IDP's - we are using MS Azure.
What do you dislike about the product?
I do wish the GUI had more visual options like the built-in macOS Login Window - for example, battery life, IP address, macOS version, etc.
What problems is the product solving and how is that benefiting you?
We used to be bound to AD and could only enroll and have users login when on our network. Now with Jamf Connect, we are able to login and user provision anywhere in the world with an internet connection.
Integrates easily and offers features like multifactor authentication process adds an extra layer of security
What is our primary use case?
Normally, I use it for login. As an example, I can log in to my Mac using Jamf Connect. Also, single sign on.
We also integrate and complete implementation for new clients.
What is most valuable?
We have a test environment where we implement Jamf Connect for new clients as needed. I am primarily involved in the implementation side, so I don't have extensive experience with all the features.
The multifactor authentication process in Jamf Connect is a useful feature, primarily for security purposes. It adds an extra layer of security compared to just entering a password. Our company definitely values and requires multifactor authentication to protect data.
What needs improvement?
There is room for improvement in the pricing. It could be a little lower.
For how long have I used the solution?
I have been using it for four to five years now.
What do I think about the stability of the solution?
The stability is good. You just need to know some information to use it effectively. It's good for users.
We haven't received any complaints from clients regarding issues with it. So far, it has been good and stable, with no issues.
What do I think about the scalability of the solution?
Jamf Connect's expandability, or its ability to work with other tools and services, is good. I would rate it a ten out of ten.
I would recommend it for medium-sized companies.
How are customer service and support?
It's not too bad, but there is a delay in response to queries. We don't get responses as quickly as we would like. Compared to other tools like Microsoft, Jamf's support could be improved.
How would you rate customer service and support?
Which solution did I use previously and why did I switch?
I can't compare Jamf Connect with any other product because it's specifically designed for Mac and integrates well with Jamf Pro. It's unique in that aspect.
How was the initial setup?
The initial setup is very simple. I've done it many times. All the documentation is provided by Jamf, so anyone can do it. You just need to understand the background information on how it works.
If everything is clear from the client's end, like with Windows Server and Azure AD, it takes very little time. It's quickest when we have all the necessary information upfront.
Primarily, it's a product for macOS.
What's my experience with pricing, setup cost, and licensing?
It's definitely on the higher side for clients. I would consider it a high price. If it were lower, it would be an improvement.
What other advice do I have?
It is easy to integrate into any existing IT workflow.
I would give the tool itself a ten, but because of the support issues, I would rate it a nine out of ten.
Jamf Connect is outstanding for our organization.
What do you like best about the product?
Previously, users in our organization maintained separate passwords to access the system and other applications. However, with the implementation of Jamf Connect, we have successfully streamlined the login process. This improvement has led to increased satisfaction among both users and the service desk team
What do you dislike about the product?
While we're still in the early stages of familiarizing ourselves with the platform and its functionalities, we're eager to explore its full potential. We hope for enhanced compatibility with various identity platforms, as our organization differs from others in its use of identity systems. Overall, we haven't encountered any significant issues thus far and remain optimistic about the future integration of the platform into our processes
What problems is the product solving and how is that benefiting you?
Previously, users in our organization maintained separate passwords to access the system and other applications. However, with the implementation of Jamf Connect, we have successfully streamlined the login process.
Jamf Connect and Entra AD
What do you like best about the product?
Helps us authenticate Macbook users to our AD environment. Very nice login window experience.
What do you dislike about the product?
No negatives that I can think of right now. Upgrading versions is much easier now than a few years ago.
What problems is the product solving and how is that benefiting you?
It helps me authenticate users to our Macbooks.