All-Inclusive Coverage and Worry-Free Protection
What do you like best about the product?
The all inclusiveness of coverage and the worry free storage of backups.
What do you dislike about the product?
My only issue is that my archive and data is locked into Barracuda making it difficult to move.
What problems is the product solving and how is that benefiting you?
Barracuda is providing a reasonably priced solution with a great return on investment that protects our users.
Easy, User-Friendly Encrypted Email for Sending and Receiving Secure Messages
What do you like best about the product?
A relatively easy and user friendly way to send and receive encrypted email.
What do you dislike about the product?
Not quite as streamlined as other encryption services. The layout also isn’t as attractive.
What problems is the product solving and how is that benefiting you?
It allows us to send and receive sensitive, protected health information with community partners and other external sources.
Improved email security has reduced spam, simplified encrypted mail, and strengthened user trust
What is our primary use case?
Barracuda Email Protection is an essential addition to our email security suite, and we use it ourselves and for other clients at present. It is simply the best anti-spam gateway I have used, better than Trend and Mimecast and other products I used in the distant past. As a front-end gateway with a well-thought-out user interface, it is easy to see messages from external clients that were either caught up in anti-spam or antivirus queues and explain to end-users what happened to their email.
I use Barracuda Email Protection with our clients as an excellent anti-spam gateway with the best logging display of messages I have seen. It is so easy to identify what happened to messages, which is so important when I am the person they call when things go wrong and messages are not received. It takes seconds to set up and minutes to configure. It is very easy to use for both my clients and myself.
The email spam filtering is very great, email encryption, and email archiving are all features that we support for our clients as part of our network security services packages.
How has it helped my organization?
Barracuda Email Protection has positively impacted my organization by increasing our email protection and security significantly. Our security has increased from forty percent to sixty-five percent, especially when dealing with all the threats that come through emails. It has been a great tool because we can handle email delays and delays on file scanning. It has helped us have less time chasing bad emails. The fast implementation of encrypted mail keeps employees working with less interruption since they are happy, satisfied, and secure. When our partners are happy, we are very happy.
What is most valuable?
The best features Barracuda Email Protection offers include good spam filtering and very good sandboxing of all links, as well as good encryption. It also has integrated logging for user management of their own spam. It has better filtering technology, so few are false positives as well, with excellent anti-spam engines and logging. It is extremely easy to install, configure, and set up, and there is excellent message tracking for folks that say they have not received an email they were expecting.
Integrated logging and user management make my daily work easier because it is very easy to log in and to manage this tool, hence making it a very good tool for email protection. It also has excellent, easy-to-add designated users as site administrators, and it is competitively priced.
It has a user-friendly portal, strong cloud-based features, and no additional maintenance cost, along with responsive support. Barracuda Email Protection has positively impacted my organization by handling encryption better than any other tool I have used before, which has increased our email protection significantly. Our security has also increased from forty percent to sixty-five percent, especially when dealing with all the threats that come through emails. It has been a great tool because we can handle email delays and delays on file scanning. When our partners are happy, we are very happy, and it has helped us have less time chasing bad emails. The fast implementation of encrypted mail keeps employees working with less interruption since they are happy, satisfied, and secure.
What needs improvement?
Barracuda Email Protection can be improved by enhancing the reporting feature.
The speed of the portal is quite slow, and the quarantine reports are scheduled-based and not on the spot itself.
For how long have I used the solution?
I have been using Barracuda Email Protection for four years.
What do I think about the stability of the solution?
Barracuda Email Protection is very stable, as I have not experienced any lagging or downtime.
What do I think about the scalability of the solution?
Barracuda Email Protection's scalability is very good because it handles all my clients' emails and all my organization emails. It can be used by any size of organization, hence being more scalable.
How are customer service and support?
The customer support is very good, and the times that I have reached out to the support team, I noticed they are very responsive. They are quick to find a solution, and they are available twenty-four seven, so overall, it is a great customer support team.
How would you rate customer service and support?
Which solution did I use previously and why did I switch?
What was our ROI?
I have seen a return on investment because I have saved the end-user heartache, especially since they are very secure and have peace of mind. The IT department has saved time and cost, as they do not have to run up and down fighting with malicious spam or malicious attacks. They are at peace.
What's my experience with pricing, setup cost, and licensing?
In my experience, the pricing, setup cost, and licensing for Barracuda Email Protection are competitively priced, making it very affordable for any size of organization, so it is a very cost-effective tool.
Which other solutions did I evaluate?
Before choosing Barracuda Email Protection, I evaluated other options, including Bitwarden.
What other advice do I have?
My advice to others looking into using Barracuda Email Protection is that we are using Barracuda Essentials across the organization to protect users from malicious email attacks and to secure data in the cloud backups. It solves issues in one solution: backup, protection, and reporting. All data is backed up to the cloud, including Office 365, SharePoint, and OneDrive for all users. It protects the user inbox with a myriad of content filtering and black and whitelisting. It is simple for the IT department and other departments to find quarantined emails and release them. It has increased my organization's security posture, especially when dealing with threats from emails, making it a very recommendable tool that is cost-effective and easy to use.
Our users feel more comfortable since they receive a lot less spam and phishing emails, and they love how easy it is to send encrypted emails. Barracuda Email Protection is very easy to use since it really does not take any effort from the user other than clicking one button to send outgoing encrypted emails when needed. Management is also very easy, and there is not much to do other than add or remove email addresses and add or remove domains from the spam filtering list. Overall, it is a great tool. I would rate this review an eight.
Which deployment model are you using for this solution?
Hybrid Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Robust Email Security with Easy Setup
What do you like best about the product?
I like that the mail logs are easy to review and the search capability works well, allowing me to search on various items such as the to address, from address, subject, and even email content. The search capabilities make it easy to track possible malicious emails, grab similar ones, and take action, such as deleting them from everyone's inbox. Setup was extremely easy, and we managed to do much of the work without additional help by using the online support knowledge base from Barracuda. We haven't regretted the move to Barracuda Email Protection since it made sense to integrate it into the same system as Barracuda Cloud-to-Cloud backup.
What do you dislike about the product?
Sometimes going to 'Incident Response' the search there finds nothing, even though I am searching for the same email. This search has improved recently though.
What problems is the product solving and how is that benefiting you?
I use Barracuda Email Protection to ensure email encryption, prevent Business Email Compromise and Impersonation, and block spam and phishing emails. It protects our inbound and outbound emails effectively.
Blocks Thousands of Unwanted Emails Every Hour
What do you like best about the product?
It blocks thousands of unwanted emails every hour of the day.
What do you dislike about the product?
I wish there was a Fedramp Moderate/Equivalent variant of this product.
What problems is the product solving and how is that benefiting you?
Email spam volumes aren't getting any smaller, so having something like this is essential.