SolarWinds Observability SaaS
SolarWindsExternal reviews
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Unified Dashboard Makes Monitoring Effortless
What do you like best about the product?
I like the unified visibility across infrastructure, applications, and networks from a single dashboard, which simplifies monitoring and speeds up troubleshooting.
What do you dislike about the product?
The learning curve can be a bit steep initially, especially when configuring advanced features and fine-tuning alerts
What problems is the product solving and how is that benefiting you?
SolarWinds Observability solves the challenge of fragmented monitoring by providing unified visibility across infrastructure, applications, and networks, which helps us detect issues early and reduce troubleshooting time
Unmatched Network Visibility and Monitoring Depth
What do you like best about the product?
We are able to monitor the network in much greater depth compared to other monitoring tools. It's really easy to add a device or a service to monitoring. And we can use it not only on-prem servers, but also a cloud-hosted version for use. It's really easy to install the software, since all the steps are integrated into one setup. We can use 24/7 customer support not only from SolarWinds, but also from other premium partners like Loop1. We can integrate SolarWinds with any ITSM platform for better visibility. I am using this daily with a few client environments.
What do you dislike about the product?
There are too many options, and I need to know all the details to achieve the maximum outcome from the tool.
What problems is the product solving and how is that benefiting you?
With SolarWinds, I was able to solve dozens of problems without needing an excessive amount of manpower.
All Round Monitoring - Out of the box
What do you like best about the product?
It is a comprehensive solution that covers a wide variety of monitoring requirements. From network devices, to traffic, to servers. Other aspects like storage, web performance, etc.
Secondly, the simplicity of using the product from a user perspective. It does not require you to edit any config files, or keep a track of files to set up and modify your monitoring needs
Secondly, the simplicity of using the product from a user perspective. It does not require you to edit any config files, or keep a track of files to set up and modify your monitoring needs
What do you dislike about the product?
Technical support or other resources available do not provide enough information or support for integrations using the SWQL studio. There should be resources available to learn, implement and troubleshoot integration issues.
What problems is the product solving and how is that benefiting you?
So far we dont have evey feature and capability of HCO being utilized, but the fact that it sits at the center of our ITSM, network, and other systems and provides a wide visibility of the infrastructure.
Effortless monitoring of a vast environment from a single, unified platform
What do you like best about the product?
SolarWinds Hybrid Cloud Observability (HCO) is like a stop for IT engineers for keeping an eye on everything on environment (like server, backup, storage, network, AP, Sensors, UPS etc) setup—either platform is running on-prem, in the cloud, or somewhere in between. Solarwinds pulls together monitoring for networks, infrastructure, apps, and cloud services into one easy-to-use and manage dashboards. We are currently managing 35K + devices and components under a single monitoring roof. It's becomes way simpler because of flexible licensing and smart alerts, it saves time and cuts down on admin work. If someone doesn't have hand-on experience on scripts and languages then he can easily use the manually features (like alert creation, report, any modification). HCO completely transformation and gives better visibility, on license, issues and keep things running smoothly.
What do you dislike about the product?
*here is a limitation from the tool that Dell does not expose much volume information over WMI hence we are unable to monitor the disk operations on the dell servers.
What problems is the product solving and how is that benefiting you?
* Flexible deployment options—on-premises, cloud, or hybrid
* Flexible Licensing (Combines multiple modules like Network Performance Monitor (NPM), Server & Application Monitor (SAM), Log Analyzer, IP Address Manager (IPAM), and more into a single platform)
* Flexible Licensing (Combines multiple modules like Network Performance Monitor (NPM), Server & Application Monitor (SAM), Log Analyzer, IP Address Manager (IPAM), and more into a single platform)
All-in-One Monitoring Made Easy with SolarWinds
What do you like best about the product?
What I like best about SolarWinds Observability is the unified view it offers across infrastructure, applications, and logs — all from a single dashboard. It's incredibly helpful to correlate metrics, traces, and logs for root cause analysis, especially in hybrid environments. The customizable dashboards are intuitive, and the AIOps features help reduce alert noise, making it easier to focus on real issues. It's a huge time-saver for monitoring complex systems.
What do you dislike about the product?
The initial setup and configuration can be overwhelming, especially for teams new to observability tools. Some documentation is outdated or unclear, and onboarding large environments requires time and effort. Also, pricing can escalate quickly as more nodes or features are added. Lastly, customer support response times could be improved.
What problems is the product solving and how is that benefiting you?
We use SolarWinds Observability to monitor app performance and server health. It helps us trace bottlenecks in code, monitor infrastructure metrics, and reduce troubleshooting time by correlating everything in one place.
Robust monitoring with great dashboards and alerts
What do you like best about the product?
I particularly like the clean, customizable dashboards that make it easy to view infrastructure health at a glance. Alerting is well done and versatile, enabling us to detect issues before they affect users. It works well in cloud environments and other SolarWinds solutions, making consolidating monitoring in one place easier. Implementation was relatively easy for the team. We use it daily to monitor servers and services, which has improved our response times. Their customer support is also responsive and helpful when we run into issues.
What do you dislike about the product?
The expense can be steep for tiny teams, especially with more modules. Due to so many features and choices, bringing on new users can be challenging. The interface can sometimes seem a bit dated in certain places compared to newer competitor systems.
What problems is the product solving and how is that benefiting you?
SolarWinds Observability addresses the challenge of monitoring mixed environments of systems and devices from a single console. Previously, we required various tools for monitoring cloud infrastructure, network, and endpoint management, and it was difficult to have a single pane of glass for health and performance. By consolidating monitoring into one place, it improves our ability to rapidly identify and respond to issues, reduces downtime, and simplifies our operational workflows. This has allowed us to offer more stable services to our users and to spend less time on troubleshooting.
Solid performer in network monitoring
What do you like best about the product?
We loved the fact you don’t have to purchase a la carte licenses for each product and instead you gain access to practically all of them and pay for “nodes” instead
What do you dislike about the product?
The on prem requirement for a SQL server etc but they do have a SaaS version but it’s just very expensive.
What problems is the product solving and how is that benefiting you?
Extensive network monitoring
Solarwinds Observability has given us a clear view of our network
What do you like best about the product?
We’ve been using SolarWinds Observability for a while now, and it’s been a total game-changer for how we manage and monitor our systems. Right from the start, we were impressed by how easy it was to set up and the clean, intuitive interface.
What really stands out is how everything is pulled together into one place—apps, infrastructure, services, network traffic, system metrics—you name it. The unified dashboard makes it super easy to see the full picture and connect the dots quickly. Troubleshooting and optimizing performance has gotten way easier and faster.
What really stands out is how everything is pulled together into one place—apps, infrastructure, services, network traffic, system metrics—you name it. The unified dashboard makes it super easy to see the full picture and connect the dots quickly. Troubleshooting and optimizing performance has gotten way easier and faster.
What do you dislike about the product?
While SolarWinds Observability has been great overall, there are a couple of areas that could use improvement:
Pricing can get steep, especially when it comes to SNMP monitoring. The per-node cost adds up quickly if you're monitoring a large number of devices, which can make scaling more expensive than expected.
Some of the setup documentation feels outdated or incomplete—particularly for certain modules. We ran into a few snags during setup where the official guides didn’t match the current UI or available options, which slowed things down a bit. We had to reach out to Solarwinds a few times directly to see if we could get assistance, and in some instances it was hard to get help (Such as UCUM integration for connecting via AXL).
Pricing can get steep, especially when it comes to SNMP monitoring. The per-node cost adds up quickly if you're monitoring a large number of devices, which can make scaling more expensive than expected.
Some of the setup documentation feels outdated or incomplete—particularly for certain modules. We ran into a few snags during setup where the official guides didn’t match the current UI or available options, which slowed things down a bit. We had to reach out to Solarwinds a few times directly to see if we could get assistance, and in some instances it was hard to get help (Such as UCUM integration for connecting via AXL).
What problems is the product solving and how is that benefiting you?
SolarWinds Observability is helping us get full visibility across our environment without needing to jump between tools. While we use all of the modules, our biggest benefits come from areas beyond just the basics like node status or hardware health.
Where it really shines for us is in correlating data across applications, network traffic, logs, and user experience. Being able to tie everything together in one place makes root cause analysis faster and more reliable. It’s also helped our teams stay ahead of issues with smarter alerting and AI-driven insights.
We're not leaning heavily on server agent monitoring or traditional node checks—instead, we get more value from the platform's broader observability features. It’s made a big difference in how proactive we can be and how quickly we respond when something’s off.
Where it really shines for us is in correlating data across applications, network traffic, logs, and user experience. Being able to tie everything together in one place makes root cause analysis faster and more reliable. It’s also helped our teams stay ahead of issues with smarter alerting and AI-driven insights.
We're not leaning heavily on server agent monitoring or traditional node checks—instead, we get more value from the platform's broader observability features. It’s made a big difference in how proactive we can be and how quickly we respond when something’s off.
The Rollercoaster Ride of IT Monitoring!
What do you like best about the product?
The platform has an intuitive and easy-to-navigate interface, nice in depth dashboards for the device views, which makes it accessible to both novice and experienced users.
What do you dislike about the product?
While the interface is user-friendly, fully leveraging the advanced features can require a significant learning curve and training.
What problems is the product solving and how is that benefiting you?
solarWinds observability offers detailed insights into network, application, and infrastructure performance, making it easier to identify and resolve issues proactively which contributes less business interruption and reducing the down time for the applications . also providing better insights in identifying the issues using anomaly based alerts for the on prem network monitoring.
All OK
What do you like best about the product?
Its good for Mnitoring servers and creating an auto tickets its good .
What do you dislike about the product?
Resource Monitoring is very Good even its auto recovered the mesage.
What problems is the product solving and how is that benefiting you?
NO Problme , its little bit slow to open the platform
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