SolarWinds Observability SaaS
SolarWindsExternal reviews
802 reviews
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Experience With SolarWinds
What do you like best about the product?
I like how it allows us to easily connect to our clients.
What do you dislike about the product?
Nothing so far. It has worked great since we've used the product years ago.
What problems is the product solving and how is that benefiting you?
We are cutting costs on on-site visits and being able to work remotely.
Amazing product
What do you like best about the product?
Transaction Monitoring. Real User Monitoring. Immediate Alerts. 14-Day Free Trial. Page Speed Testing.
What do you dislike about the product?
I do wish the travel period was a little longer. But that's personal. Or a feature to pay annually not monthly.
What problems is the product solving and how is that benefiting you?
Transaction Monitoring. Is a real lifesaver. Server testing and being able to see availability of our website.
Gives so much insight into the real performance of your website
What do you like best about the product?
Real-time overview of the performance in an easy to understand dashboard
What do you dislike about the product?
There's no free basic version. There is a trial version for 14 days, but a free, basic version would be welcome for smaller companies.
What problems is the product solving and how is that benefiting you?
A client mentioned that he "felt" his website was slow. After implementing Pingdom, we could see that usually it wasn't slow, but sometimes it was.
After investigating the the slower loading times we were able to tackle the problem.
After investigating the the slower loading times we were able to tackle the problem.
Recommendations to others considering the product:
Not knowing there are errors on your website or not knowing that your website's performance is bad will cost you a lot more than Pingdom.
Make sure you have a monitoring software. Other platforms are more expensive and give you the same basic insights in order to solve problems.
Make sure you have a monitoring software. Other platforms are more expensive and give you the same basic insights in order to solve problems.
Great Monitoring System!
What do you like best about the product?
The interface is super clean, the monitors are dead simple to set up and the option to have checks from all over the world really help us to hone in on issues.
What do you dislike about the product?
The cost has gotten a bit higher over the years, but it's a good product, so it's mostly worth the cost. The alerting system has gotten a little more complicated as well.
What problems is the product solving and how is that benefiting you?
Proactively know when there are issues, provide manicured dashboards to clients
Recommendations to others considering the product:
Make sure you are allowing ICMP traffic to interfaces/sites you want monitored and make sure you have your alerting set properly, it can generate a lot of alerts in some cases.
Great GUI interface, used by many healthcare firms for networking
What do you like best about the product?
Love how expandable the software is. Allowing for basic to detail control and monitoring of server infrastructure and network maintenance and administration.
What do you dislike about the product?
Dislike that most firms I've worked at only use Solarwinds for network monitoring, and not utilizing the ability for it to control and convert more raw data for monitoring and configuration through its add-ons.
What problems is the product solving and how is that benefiting you?
Taking monitoring data and utilizing it to preset to higher ups. Utilizing it to control physical server infrastructure. Building customized GUI interfaces for specific department uses.
Really useful monitoring tool for tracking down and identifying slow SQL queries
What do you like best about the product?
VividCortex is a very useful tool that we use for evaluating and identifying problematic SQL queries running in our production codebase. After identifying the query, we can use the metadata and details VividCortex tracks to hunt down ways to optimize our queries. VividCortex is also able to give us the raw SQL query that has been used, which is very useful in many of our debugging scenarios. We have been able to catch problematic queries and resolve them before too many users were affected, and we have also been able to mitigate problems effectively in real time as they arose. This product has helped us improve customer satisfaction and minimize the lag times in key transactions our application performs.
What do you dislike about the product?
Nothing much to dislike about the product - it could be designed to be a bit more intuitive or easy to use out of the box, but it should be pretty straightforward with a little bit of guidance. Overall, the interface is still clean, aesthetic, and neat enough from a usability standpoint.
What problems is the product solving and how is that benefiting you?
We are using this software to keep track of key SQL queries in our database. VividCortex allows us to catch, investigate, and fix these small queries in a short amount of time before users see it. This helps us with our customer retention and satisfaction rates.
Recommendations to others considering the product:
Definitely consider this product if you or your company rely on key SQL queries to run your application. Being able to track your queries' performance over time and in the moment allows you to foresee issues in your codebase or fix current problems you may be having already.
Its a awesome tool for network management.
What do you like best about the product?
I like the network performance monitoring, Server and application monitoring and the network traffic analyser tool very much and i dont have much exposure in other tools of solarwinds.
What do you dislike about the product?
Solarwinds support while trying to do the customization and the cost of the license are am not like in solarwinds.
What problems is the product solving and how is that benefiting you?
All the network related issue.
Recommendations to others considering the product:
Its a best tool to have more visibility if we use multiple tools then its will be awesome experience.
Short Review
What do you like best about the product?
The Simplicity and ease of access to have access to so many different machines. It also makes working outside of the office very easy and secure.
What do you dislike about the product?
Some of the reporting is very basic and the asset reports can only be done in bulk. Meaning when this is produced you still have to filter out thousands of "useless" information to obtain what you would like.
What problems is the product solving and how is that benefiting you?
Great reactive monitoring and great for determining when issues have arisen.
Recommendations to others considering the product:
Unsure - I have only used the product as a user.
I rely on it for accurate monitoring
What do you like best about the product?
I like that I get e-mail notifications almost instantly if my sites go down for any reason as well as notification of when they go back up. The reporting interface is easy to use.
What do you dislike about the product?
I honestly don't have anything that I would say I "dislike" about it. As stated already, it is easy to use and understand.
What problems is the product solving and how is that benefiting you?
This program helps me monitor uptime and downtime in case they perform under what my host has guaranteed. It will allow me to prove that the host isn't performing at the level I chose which would help me. Thankfully I haven't had to use it for that reason.
Very useful tool
What do you like best about the product?
Quick access to monitor servers and other applications as well.
What do you dislike about the product?
Getting granulated data can get frustrating...but that could just be training.
What problems is the product solving and how is that benefiting you?
Monitor SQL servers.
Recommendations to others considering the product:
Very useful tool.
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