Reviews from AWS customer

3 AWS reviews

External reviews

837 reviews
from and

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5-star reviews ( Show all reviews )

    Neil W.

Secure Application Monitor by Solarwinds finds problems you never could put your finger on

  • April 20, 2018
  • Review provided by G2

What do you like best about the product?
I love the way that SAM gives you the full picture of your estate and monitors all Applications allowing you to quickly find the cause of issues and be prepared for them. This in turn allows you to quickly pinpoint the case of the issue
What do you dislike about the product?
To set up alarms is a bit of a faff, and can be tricky to get correct. Lots of test and trial which can be tricky finding the right fields to choose as there are so many
What problems is the product solving and how is that benefiting you?
Secure Application Monitor allowed us to quickly identify an application which was slowing our whole system, SAM then allowed us to monitor it and from the changes we made it improved performance of our system


    Government Administration

Excellent Product

  • April 20, 2018
  • Review provided by G2

What do you like best about the product?
The ability to create customised application monitors. As a government department we utilise hundreds of bespoke application that do not provide monitoring tools. Using Server and Application Monitor I can create custom monitors that show when the application is not performing well and can replicate the end-user experience. It also has "out of the box" large application monitors by default (Exchange/Active Directory/SQL/IIS)
What do you dislike about the product?
A lot of customisation is required to create your own templates.
What problems is the product solving and how is that benefiting you?
The monitoring of applications that do not have monitoring tools built in.
Recommendations to others considering the product:
If you already have an investment in solarwinds then it's a no brainer


    Oil & Energy

Very flexible and customisable solution for monitoring applications

  • April 20, 2018
  • Review provided by G2

What do you like best about the product?
The ability to write your own monitoring scripts and the community library of scripts
What do you dislike about the product?
It takes a while for the supplied monitoring scripts to catch up with the newer OS and Application releases
What problems is the product solving and how is that benefiting you?
Knowing about application and infrastructure outages before the users know.


    Tom I.

SAM knows how to provide insight into your Apps.

  • April 19, 2018
  • Review provided by G2

What do you like best about the product?
Server & Application Monitor provides us insight into our key enterprise applications out of the box. Active Directory performance, Exchange on premise, and MS SQL. We have used them all to identify the root cause of incidents. It is not always something within our control but it can gives the information we need to talk with vendors and application owners.
What do you dislike about the product?
There are some many templates available with different types of components that it is a blessing and a curse. It can be hard to find the exact right mix of monitoring components for your environment.
What problems is the product solving and how is that benefiting you?
Taking our application monitoring beyond the server level performance. Being 99% virtual, the server hardware rarely comes into play. It is all about how the application is behaving on top of all the other layers. SAM lets us look into that level. For example, AppInsight for SQL let us see into our document management application's queries on the MS SQL instance. This allowed us to build new indexes on tables to help improve the applications performance.
Recommendations to others considering the product:
The licensing is by component not application. An application on a single server can have dozens of components to monitor. So make sure you size your purchase appropriately.


    Vinay B.

SolarWinds SAM - Most feasible and optimal monitoring solution for Systems & Application Monitoring

  • April 19, 2018
  • Review provided by G2

What do you like best about the product?
For me SolarWinds Orion Suite of products is everything that i need to monitor my infrastructure and SAM is one such critical pieces which is a feast, let me give you an overview on its capabilities and whats best i like about the module
1. Easy to install, administrators or monitoring engineers would love the tool for what it is.
2. Easy to manage and license the product
3. Discover your infrastructure within no time into SAM and start monitoring the same.
4. Provides great dashboards which can be customized to any extent (views)
5. Provides great alerting and can be customized to any extent
6. Provides great reporting features
7. Provides good amount of authentication to login into the tool
8. Data at rest and in transit can be encrypted
9. Can consume SNMP Traps from underlying infrastructure
10. Can consume syslog messages from underlying infrastructure
11. Base monitoring (device up/down, cpu, memory, disk utilization) could be enabled in no time on the
12. Provides Hardware Health monitors
13. Provides Asset Inventory
14. Can manage process, service, tasks and events in real time
15. You could build an Application Template in no time with component monitors in it to monitor your applications and same could be reused as and when required to 'n' of devices (there are close to about 49 component monitors which does it all - script monitors, File monitors,db monitors, directory monitors, process/service monitors, URL monitors, Pool, JMX, SOAP, Apache, Tomcat etc .....)
16. There are some cool alert actions that could be triggered when an alert is triggered on SolarWinds SAM (actions like sending an email, calling an external script, creating a ticket, calling a vb script, resolving certain issues using restart or other commands etc .......)
17 . It as well provides some cool features like AppInsight
There are several other features along with whats mentioned above (like Perfstack etc ......)
What do you dislike about the product?
I cant think of it for now, its been a great tool so far and with new features coming in every now and then I am pretty happy with it. SolarWinds have been pretty aggressive in releasing new features and they have done a great job till date and I hoping they would continue in the same fashion going ahead.
What problems is the product solving and how is that benefiting you?
Most Business Critical applications for our clients are being monitored via SolarWinds Orion platform and as mentioned above its been a feast to me as I come from a monitoring background and my primary role is keep the monitoring going which is apt to the client at any given point of time.
Recommendations to others considering the product:
SolarWinds SAM is a great tool for systems and application monitoring and fits in for any size and scale, I have been using this tool for quite a while and have implemented it for multiple customers.


    Birendra K.

Robust Performance Monitoing Tool

  • April 19, 2018
  • Review provided by G2

What do you like best about the product?
It's ability to handle real time monitoring from server to application. The alerts that can be set up so that users can get
What do you dislike about the product?
I don't think there are any specific areas that I don't/didn't like about SAM.
What problems is the product solving and how is that benefiting you?
Monitoing all the servers (Windows as well as Unix).


    Ethan B.

Fan of SAM

  • April 19, 2018
  • Review provided by G2

What do you like best about the product?
Building our own application monitors for custom programs. Being able to monitor anything and everything we need to monitor. Building alerts and custom actions to those alerts.
What do you dislike about the product?
As with all Solarwinds products there is a lot of options to SAM. You are able to do so much it can get overbearing. Just take the time and make it happen.
What problems is the product solving and how is that benefiting you?
One issue we have had is an application locking up. While we were working out the bugs we created a monitor and had the application restart when it went down.
Recommendations to others considering the product:
Give it a trial it is free for 30 days. A must have especially if you have home brew applications.


    Robert B.

Solarwinds SAM @ Western Reserve Hospital

  • April 19, 2018
  • Review provided by G2

What do you like best about the product?
The monitoring setup is straight forward and easy to setup.
What do you dislike about the product?
I am very happy with Solarwinds and there isn't much I dislike
What problems is the product solving and how is that benefiting you?
We use it alert us of unexpected downtimes. We use it restart services after maintenance windows so admins do not have to be on site.
Recommendations to others considering the product:
I would recommend this product to any one who is requiring monitoring of the servers in their environment. It is easy to setup with great grouping options and custom fields.


    Joel G.

Solarwinds Server & Application Monitor

  • April 19, 2018
  • Review provided by G2

What do you like best about the product?
Provides a huge library of available component monitors from snmp and wmi to various script based options such as powershell. Recent additions of AppInsight monitors for IIS, Exchange, etc are incredibly useful. Automatic detection of which AppInsight template is applicable to which node keeps implementation pretty simple and straight forward.
What do you dislike about the product?
Sometimes understanding how and where to apply certain templates can be a little confusing.
What problems is the product solving and how is that benefiting you?
We have gained a much deeper level of visibility into some of our critical environments that we did not have with previous monitoring solutions.
Recommendations to others considering the product:
Spend some time on the thwack.com user community, even if you don't end up purchasing the software, you can still participate there and learn a lot of stuff from the community.


    Derik P.

SolarWInds NTA Review

  • April 19, 2018
  • Review provided by G2

What do you like best about the product?
Netflow Traffic Analyzer (NTA) is a great product for finding the who, what ,when of traffic utilization. I have seen first hand how this product has identified traffic, applications, and conversations that were causing bandwidth issues or concerns. By taking this information and reviewing it, it has saved Clients from having to spend money on upgrades or have caught rogue systems or applications performing actions during business hours. It is easy to define custom Applications and even IP groups to look for aggregate bandwidth usage.
What do you dislike about the product?
NTA is based on Layer 3 flow data, which in some environments are limited and thus missing out on seeing traffic data.
What problems is the product solving and how is that benefiting you?
WAN Upgrades, WAN usage during business hours, general data communications and amount leaving the organization.
Recommendations to others considering the product:
Have a good plan on what sources you want to configure to provide flow data into SolarWinds Orion NTA.