SolarWinds Observability SaaS
SolarWindsExternal reviews
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monitoring agent makes surface triage simple and fast
What do you like best about the product?
the drill down features make identifying issues in term meaningful to a developer great.
What do you dislike about the product?
At this time I have not had any issues with this product
What problems is the product solving and how is that benefiting you?
SQL issues mostly
Pretty good templates and basic application monitoring
What do you like best about the product?
I like the templates, either canned or ones you can build, to apply across a line of servers to monitor applications. It is fairly easy to monitor processes or services for availability and performance. They recently (in 6.6) added some application dependency mapping (using an agent) to show what network connections are made by what services out to other servers/services, this is a nice addition if you are using the agent.
What do you dislike about the product?
The web interface is not always the easiest to use. If there is a problem with an application you click on the red text thinking it will tell you what the problem is, but it is often a few more clicks away.
What problems is the product solving and how is that benefiting you?
We are able to apply the same template across multiple deployment tiers, allowing our developers to get access to the same monitoring that we will use in production. This allows them to make sure their applications are performing and reporting properly before we have it deployed for real.
Recommendations to others considering the product:
If you have other solarwinds products this is a good addition. They are also adding a bit more application monitoring (using an agent) in to SAM, which is nice. NPM is still their strongest offering. Support has gotten worse over the past few years though, and SolarWinds as a whole seems to be branching out in many (too many?) directions.
My opinions on SAM
What do you like best about the product?
I like the ability to drill down to the top 10 processes by various factors such as physical memory, cpu, load, and I/O reads. It also alerts you if your server warranty is about to expire, which is great if you have hundreds of servers to keep up with
What do you dislike about the product?
No details on the 'applications with problems' box, not a big deal as you can click on the applications to get more info. This isn't a big deal as you can click on the problematic application and find out plenty of details, but being able to scan over them without leaving the page would also be nice.
What problems is the product solving and how is that benefiting you?
It helps isolate various server-related issues without digging through the event viewer inside of windows. This has also expedited the time to resolve the various issues.
Recommendations to others considering the product:
It's great and worth the money. From a cost perspective, it saves us money.
SolarWinds Unified Server and Application harmony
What do you like best about the product?
I love that this integrates into our existing SolarWinds Orion environment to give a true single pane of glass into your environment.
What do you dislike about the product?
As with many of SolarWinds products, there is a learning curve to truly use the product to it's full potential.
What problems is the product solving and how is that benefiting you?
Using SAM helped us monitor and support unique applicaitons in our environment that traditional monitoring solutions weren't able to support.
Solarwinds SAM Review
What do you like best about the product?
SAM allows us to monitor SQL server processes, Citrix and AD health and custom application monitors.
What do you dislike about the product?
I'm not a big fan of the Licensing model. It's very expensive to monitor all of our SQL servers in our environment. We have to pick the most critical and monitor those.
What problems is the product solving and how is that benefiting you?
Improve responsiveness to resolving issues with down/underperforming applications.
Recommendations to others considering the product:
Get a good feel for what you REALLY need to monitor.
NTA is very helpful
What do you like best about the product?
I like being able to see applications that are being used and the bandwidth they are taking up. I also like being able to see the conversations between different endpoints,
What do you dislike about the product?
I have not found anything that I dislike about NTA. The only thing for me that would be easier if there was a better search feature, we have a lot of nodes and devices and sometimes it is difficult find them in the NTA screen.
What problems is the product solving and how is that benefiting you?
It really helps when we have a circuit that is pegged and are not sure why. We can use NTA to locate the application and the user in one screen. This really helps get through issues quickly.
It's amazing to be able to see graphically the flow of our network and drill down into areas!
What do you like best about the product?
The analyzer has been able to give us a great window into what is going on with our network and we are able to see the trouble points with the ebbs and flows of what's going on into each subnet.
What do you dislike about the product?
I don't think I could complain about anything personally as with most tools you get out of it what you put into it.
What problems is the product solving and how is that benefiting you?
We can see where we may need to add bandwidth to an area or shape the traffic differently to affect the network in a positive direction
In-depth metrics and information; confusing licensing system!
What do you like best about the product?
The depth and breadth of knowledge presented by SAM is fantastic, and the service specific polling/displays are intuitive and about as aesthetically pleasing as a monitoring system can be!
What do you dislike about the product?
I absolutely detest the licensing system! While I understand why it is how it is, it can be quite a lot of effort to understand how many licensed components one of my customers may require for a fully monitored stack.
What problems is the product solving and how is that benefiting you?
Database performance! Our internal DBs (including the SolarWinds database itself! ) were under a lot of strain; monitoring SQL enabled us to gauge why they were so slow.
Recommendations to others considering the product:
Understand the licensing model before you sign up! 150 components does not in any way equal 150 servers!
SolarWinds Server & Application Monitor
What do you like best about the product?
Good integration with virtualization monitoring product to link between server monitoring and the physical hosts the VM resides on.
What do you dislike about the product?
Product works best when used as a single pane of glass for your monitoring needs.
What problems is the product solving and how is that benefiting you?
Server/network/virtualization performance.
Without SAM... I'm SPAM
What do you like best about the product?
Here is why I can't do my job without SAM
1. Complex environment with multiple touch point, when an outage happens I can quickly understand not only the failed node, but the relationships that may also be impacted
2. Planning, you can't plan you costs, staffing without fully grasping the quality of the applications you're managing
3. Intuitive, simply adding nodes with the built in (and community) monitors, you quickly get an understanding of how applications function long before they stop behaving.
1. Complex environment with multiple touch point, when an outage happens I can quickly understand not only the failed node, but the relationships that may also be impacted
2. Planning, you can't plan you costs, staffing without fully grasping the quality of the applications you're managing
3. Intuitive, simply adding nodes with the built in (and community) monitors, you quickly get an understanding of how applications function long before they stop behaving.
What do you dislike about the product?
Not allot, the cost of monitoring can be high across mid-size environments (especially once you add items like BPA and VM monitoring (full versions). Also like to see better integration with NPM (re: NetPath) in the future.
What problems is the product solving and how is that benefiting you?
Mainly
1. Can have a better conversation with the entire IT employee stack (re: Engineering, Dev, DBA's support)
2. Intel on how we spend capital relative to the need of the environment (no overspend due to not knowing what apps need).
1. Can have a better conversation with the entire IT employee stack (re: Engineering, Dev, DBA's support)
2. Intel on how we spend capital relative to the need of the environment (no overspend due to not knowing what apps need).
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