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Reviews from AWS customer

3 AWS reviews

External reviews

802 reviews
from and

External reviews are not included in the AWS star rating for the product.


4-star reviews ( Show all reviews )

    Information Technology and Services

Good RMM software

  • January 09, 2018
  • Review provided by G2

What do you like best about the product?
I like the ease of use of it plus all the features that it includes.
What do you dislike about the product?
So far I haven't ran into something I dislike.
What problems is the product solving and how is that benefiting you?
It's really fast and when you need to quickly log on to a server or workstation it's fast.


    Information Technology and Services

Solid monitorin suite

  • January 09, 2018
  • Review provided by G2

What do you like best about the product?
simple and effective. it meets all our requirements.
What do you dislike about the product?
some of the applications seem disjointed
What problems is the product solving and how is that benefiting you?
it provides us with the monitoring that we needed in a small package.


    Information Technology and Services

Well appointed, great support

  • January 05, 2018
  • Review provided by G2

What do you like best about the product?
Ease of use, lots of functionality and customization
What do you dislike about the product?
Searching is inefficient, slow to load large sites with multiple PCs
What problems is the product solving and how is that benefiting you?
Unobtrusive remote access, fully automated management, scripting and maintenance


    Education Management

Great Software

  • January 03, 2018
  • Review provided by G2

What do you like best about the product?
The ability to get mobile notifications when there are issues with servers.
What do you dislike about the product?
Getting initial setup and costing information.
What problems is the product solving and how is that benefiting you?
Minimizing application or server downtime/issues.


    Matt M.

Great tool for IP address management and research

  • December 31, 2017
  • Review provided by G2

What do you like best about the product?
I love the fast search when researching what ip addresses are connected to specific network switches/ports.
What do you dislike about the product?
I wish the data was more real time. With that being said I'm not sure what the current polling params are setup for my company.
What problems is the product solving and how is that benefiting you?
Network/Device/Camera/Switch/Port troubleshooting/research.
Recommendations to others considering the product:
Great for IT support who works with network switches/devices.


    Military

Good resource manager

  • December 29, 2017
  • Review provided by G2

What do you like best about the product?
Easily configured graphic display of infrastructure.
What do you dislike about the product?
Alarms not easily attributed to higher level outages.
What problems is the product solving and how is that benefiting you?
Immediate awareness and response to outages or resource availability.


    Richard C.

Window to your servers

  • December 29, 2017
  • Review provided by G2

What do you like best about the product?
Great software, love the lay out compared to something like Logic Monitor. I also like that the software application module also can connect into there database performance analyser and pull even more stat information into the main. This software means our team is far more proactive and when the email alert comes into there mailbox they can click on a hyper link to link off to there server and go look at the problem, this means the IT department are getting press with in the company. We are not waiting for the phone to ring and then have someone complain that something has stopped working.
What do you dislike about the product?
If you have a server that has multiple DNS names there is no way that you can have a pointer that redirects you to the proper server name. There still needs to have more work done on the SQL AppInsight we get a lot of false positives, but its better than nothing, so you need to adjust the metrics.
What problems is the product solving and how is that benefiting you?
We are able to notify other support teams that there services that they support have stopped. This makes us look so much more on top of things, rather than the user calling to complain that something is not running and when is it going to be fixed.
Recommendations to others considering the product:
Its easy to setup and get going... its easy to scan your network and pick up everything... so its also very easy to get information overload.


    Chinmay C.

NPM a complete infra monitoring solution

  • December 29, 2017
  • Review provided by G2

What do you like best about the product?
Web UI
Ease of use
Ease of deployment
Configuration is great
Easy to understand
What do you dislike about the product?
Integration have many loop holes
Upgration part is very critical
No real time polling
What problems is the product solving and how is that benefiting you?
We are currently monitoring over 1000 network devices and servers in NPM
It's very easy to maintain infra integrity through NPM
Recommendations to others considering the product:
The configuration part is very hectic but very crucial.
For successful deployment of this tool you need to form a tough foundation
No compromises with that


    Jim P.

SAM Review

  • December 28, 2017
  • Review provided by G2

What do you like best about the product?
With the Orion Integrated platform it is greate to have a single pane for troubleshooting and quickly getting to root cause.
What do you dislike about the product?
Sometimes the interface is slow, and it would be nice to not have to hover over circles to get what a monitor is.
What problems is the product solving and how is that benefiting you?
Root cause and performance monitoring across over 800 servers.


    Law Enforcement

The best for monitoring

  • December 27, 2017
  • Review provided by G2

What do you like best about the product?
All the templates that come on the base package help monitor so many things
What do you dislike about the product?
Sometimes it’s difficult to figure out how to change stuff
What problems is the product solving and how is that benefiting you?
High CPU usage, network usage, memory usage.