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Reviews from AWS customer

3 AWS reviews

External reviews

802 reviews
from and

External reviews are not included in the AWS star rating for the product.


4-star reviews ( Show all reviews )

    Dale C.

Good network troubleshooting app with extra add-ons

  • October 27, 2017
  • Review provided by G2

What do you like best about the product?
We've used NPM for several years to monitor for potential network issue and the ability to alert us to take action before the crisis hits. Tech support is very responsive.
What do you dislike about the product?
Aggressive sales team. We use the VoIP and Network Quality Mgr as well and get regular sales calls and emails pushing other products. We have what we need so the constant sales pitches get annoying.
What problems is the product solving and how is that benefiting you?
Identifying potential network issues before they become business impacting. We get 24/7 monitoring and alerts in advance so we can respond as needed to keep our systems up and stable
Recommendations to others considering the product:
Product provides a great set of tools for alerting but need to be set carefully to balance the amount of alerts otherwise you can get too many alerts that are not critical.

Can easily create different levels and alerts to provide info or critical notices.


    Christopher D.

Does it all

  • October 20, 2017
  • Review provided by G2

What do you like best about the product?
The extensive amount of configuration possible
What do you dislike about the product?
its complexity can sometimes cause confusion
What problems is the product solving and how is that benefiting you?
monitors and infrastructure risk assessment
Recommendations to others considering the product:
Make sure this is going to full fill all of your needs prior to going down the path of implementing. This takes a bit to adjust to. Once everything is setup though it gives excessive amounts of automated support.


    Higher Education

Great Network Device Management Tool

  • October 18, 2017
  • Review provided by G2

What do you like best about the product?
The ability to pull in network devices from multiple vendors and have information all in one place.
What do you dislike about the product?
The GUI interface could be a little better.
What problems is the product solving and how is that benefiting you?
We are able to see the status of all of our network devices all in one place. We also can pull reports, save syslog messages and be alerted when a device goes down.


    Vinh L.

Solarwind Application monitor in my company

  • July 05, 2017
  • Review provided by G2

What do you like best about the product?
Managment and monitor up/down application for all servers
What do you dislike about the product?
the price and performance of web interface.
What problems is the product solving and how is that benefiting you?
Can monitor every application in my company. I am using, it very convenient for IT admin to control the software.


    Government Administration

Easy to install and add new devices

  • October 31, 2016
  • Review provided by G2

What do you like best about the product?
Solarwinds is very easy to use and learn; Very simple process to add any network objects in the monitoring system; GUI is best so far compare to other competitors.
What do you dislike about the product?
Price - expensive compare to other tools in the market. For small businesses, this is very expensive.
What problems is the product solving and how is that benefiting you?
24*7 monitoring of customer networks;
Providing best customer service by using solarwinds;
Recommendations to others considering the product:
If you need a tool that has all features with less bugs and more security, go with Solarwinds;


    Higher Education

Does what it is advertised to do

  • September 08, 2016
  • Review provided by G2

What do you like best about the product?
Very useful tool to automatically a scan large number of subnets and the option to import CSV files rather than having to manually enter in each subnet for scanning. A good dynamic alternative to tracking basic IP address assignment/usage than say a spreadsheet. It's easy to use, tracks historical records of IP addresses from the most recent scan and allows comments to be added to each.
What do you dislike about the product?
There's isn't much to not like about this product since it's made for a fairly specific purpose (IP address management) and it does what it was made to do. It would be nice if the subnet scanner can also process host names or fully qualified domain names rather than strictly IP addresses.
What problems is the product solving and how is that benefiting you?
We use this application as a tool to track IP address usage for a large number of subnets; some are DHCP-enabled while others are not. A lot of times when workstations with statically-assigned IP addresses are decommissioned, the IP address database may not be updated. Over time, a large number of dormant IP addresses will remain in the database, which becomes challenging when the number of available addresses in a given subnet runs low,. This tools allows us to locate these dormant IP addresses and make them available for use again.
Recommendations to others considering the product:
The IP Address Tracker is a free alternative to the full-fledged IP Address Manager for users wanting to scan subnets manually and only requiring basic IP address management.


    Joe C.

Solarwinds

  • September 03, 2016
  • Review provided by G2

What do you like best about the product?
It is able to monitor every device in your company and check for high cpu utilization, low memory, failures and errors. As well as make backups of all your devices
What do you dislike about the product?
The Gui could be a little more organized
What problems is the product solving and how is that benefiting you?
Able to monitor all your devices and ensure that they are running well
Recommendations to others considering the product:
It's a great monitoring tool. Does everything you would want a monitoring tool to do.


    Information Technology and Services

Solarwinds Network Performance Monitor

  • August 26, 2016
  • Review provided by G2

What do you like best about the product?
The features I like the most about this tool are the fast and easy deployment and the high quality monitoring and alerting. Very nice UI, also very scalable. NPM has a lot of customization and notification that can be done
What do you dislike about the product?
The element base pricing is very expensive, can quickly escalade.
What problems is the product solving and how is that benefiting you?
This tool helps prevent major Server downtimes with a great alert system. Every System Administrator should have this. I can't count the number of times it has saved me.
Recommendations to others considering the product:
I've tried many different monitoring tools and nothing comes close to this one. I hate to repeat myself but the UI is simply amazing!


    Nick D.

Great logging solution - easy to deploy as cloud based, good features, reasonable price

  • August 09, 2016
  • Review provided by G2

What do you like best about the product?
Very quick and easy to deploy in the cloud. It seems like the product was designed from early on to live in a multi-tenant cloud solution.
The features are very focused on troubleshooting. The filtering is very good, and one of my favorite features is their "view surrounding events" option which lets you look at all the events before/after a specific event that you find.
I really like their built in feature that archives all data to AWS S3 even though there is a limited amount of data available via the web UI (14 days default). This has been critical a few times we had to go find something from a few months back.
Built in capabilities for saved searches and notifications is good.
What do you dislike about the product?
Web interface can be a little slow at times but is overall reliable. Volume pricing is pretty flexible to account for some peak days but could potentially be even more flexible to allow for irregular traffic.
They have a policy that will eventually drop data if you far exceed your volume multiple times. This is overall reasonable, but it would be nice to have an option where the data is perhaps saved but not available for searching.
The interface to saved searches could be better, as it shows some limitations once you have a lot of saved searches.
What problems is the product solving and how is that benefiting you?
We provide a multi-channel marketing platform for retailers and brands. Our platform is deployed in AWS and we have log data from several types of application sources. Loggly helps consolidate all this log data and lets multiple people on the team search and organize the data in order to troubleshoot specific problems and ensure that our platform is operating correctly.
Recommendations to others considering the product:
Excellent solution for debug log management and analysis from different sources.


    Verified User in Information Technology and Services

Gone with the old in with the new

  • July 21, 2016
  • Review provided by G2

What do you like best about the product?
One of the biggest changes in NTA is the new chart styles. Gone are the old static charts, instead NTA now has charts that can be dynamically changed for custom date ranges on the fly using a sliding scale below the chart.Checkboxes allow to turn on or off the display of different chart elements, making it easy to simplify the view by removing unwanted data.
What do you dislike about the product?
Not available as standalone product – Orion Network Performance Monitor required
What problems is the product solving and how is that benefiting you?
Monitoring the bandwidth utilization for better QOS assignment.