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Useful monitoring tool with a bit of a learning curve
What do you like best about the product?
It's a good comprehensive solution for monitoring both internal and hosted servers in one management panel.
It has a lot of options for customization, allowing you to get a great dashboard and also tailor made alerts.
It also has a lot of integrations.
Besides monitoring downtime, we also are able to monitor everything from CPU usage and disk space to give us a heads up on imminent resource needs.
It feels like a very comprehensive solution with a lot of opportunity to add complimentary products.
It has a lot of options for customization, allowing you to get a great dashboard and also tailor made alerts.
It also has a lot of integrations.
Besides monitoring downtime, we also are able to monitor everything from CPU usage and disk space to give us a heads up on imminent resource needs.
It feels like a very comprehensive solution with a lot of opportunity to add complimentary products.
What do you dislike about the product?
It is not always easy to deploy. Better deployment tools would improve the product tremendously.
We had an agent stop reporting for unfathomable reasons.
Being contacted back by support took a few days, which is not optimal for a business critical services. They were nice and competent enough, and helped us re-mediate the issue of the agent not responding, but we did expect a faster initial response time.
We had an agent stop reporting for unfathomable reasons.
Being contacted back by support took a few days, which is not optimal for a business critical services. They were nice and competent enough, and helped us re-mediate the issue of the agent not responding, but we did expect a faster initial response time.
What problems is the product solving and how is that benefiting you?
We needed a tool that allowed us to monitor and generate alerts on both internal servers and servers hosted by third party providers. Especially the ability to tunnel means that we've not had any environments that we've been unable to communicate through, which is a great benefit for us.
Recommendations to others considering the product:
Solarwind has a lot of power under the hood, the customization especially is a very strong feature.
You need to be prepared for both a learning curve and that the interface needs a face lift. Once you learn how to use it, you will be very happy with a very powerful product.
You need to be prepared for both a learning curve and that the interface needs a face lift. Once you learn how to use it, you will be very happy with a very powerful product.
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Great logging solution - easy to deploy as cloud based, good features, reasonable price
What do you like best about the product?
Very quick and easy to deploy in the cloud. It seems like the product was designed from early on to live in a multi-tenant cloud solution.
The features are very focused on troubleshooting. The filtering is very good, and one of my favorite features is their "view surrounding events" option which lets you look at all the events before/after a specific event that you find.
I really like their built in feature that archives all data to AWS S3 even though there is a limited amount of data available via the web UI (14 days default). This has been critical a few times we had to go find something from a few months back.
Built in capabilities for saved searches and notifications is good.
The features are very focused on troubleshooting. The filtering is very good, and one of my favorite features is their "view surrounding events" option which lets you look at all the events before/after a specific event that you find.
I really like their built in feature that archives all data to AWS S3 even though there is a limited amount of data available via the web UI (14 days default). This has been critical a few times we had to go find something from a few months back.
Built in capabilities for saved searches and notifications is good.
What do you dislike about the product?
Web interface can be a little slow at times but is overall reliable. Volume pricing is pretty flexible to account for some peak days but could potentially be even more flexible to allow for irregular traffic.
They have a policy that will eventually drop data if you far exceed your volume multiple times. This is overall reasonable, but it would be nice to have an option where the data is perhaps saved but not available for searching.
The interface to saved searches could be better, as it shows some limitations once you have a lot of saved searches.
They have a policy that will eventually drop data if you far exceed your volume multiple times. This is overall reasonable, but it would be nice to have an option where the data is perhaps saved but not available for searching.
The interface to saved searches could be better, as it shows some limitations once you have a lot of saved searches.
What problems is the product solving and how is that benefiting you?
We provide a multi-channel marketing platform for retailers and brands. Our platform is deployed in AWS and we have log data from several types of application sources. Loggly helps consolidate all this log data and lets multiple people on the team search and organize the data in order to troubleshoot specific problems and ensure that our platform is operating correctly.
Recommendations to others considering the product:
Excellent solution for debug log management and analysis from different sources.
Great product! Works well for most system and application monitoring
What do you like best about the product?
Server and application monitor is a very flexible product. You can use almost any sort of scripting to gather data. It has agent or agentless communication (Linux agents are in beta) and works well with other Solarwinds products as well as external products like PagerDuty. Has a large base of partners that make integrations that work with Solarwinds products.
What do you dislike about the product?
Automation is a non-supported feature so you are on your own to figure out how to automate things though there is an active user community that is helpful for this. There is no way to install the product via scripted install so deployment within a DevOps environment is a challenge. New product release schedules are sort of random so they may show a new feature they are developing in a beta a long time before it is ready to release.
What problems is the product solving and how is that benefiting you?
Server and application monitor allows us to work from the hardware layer though the OS and into the application layer. This has given us the ability to pinpoint issues within those areas before they become problems. When problems do occur, it is instrumental in the root cause evaluation as it provides the ability to see the timeline of events leading up to a failure.
Recommendations to others considering the product:
On a budget, Nagios is still the standard but has a higher learning curve and support can be purchased separately. Zenos was a contender as well.
Graduated to Datadog
What do you like best about the product?
* Simple interface makes finding things easier
* Composite metric functions are neat
* Composite metric functions are neat
What do you dislike about the product?
* Other services are starting to innovate better and faster (like Datadog).
* Using dashboards is better than spaces, but explore mode and drag-to-zoom made spaces easier to use.
* Using dashboards is better than spaces, but explore mode and drag-to-zoom made spaces easier to use.
What problems is the product solving and how is that benefiting you?
Database and website monitoring. We've found that it helped us for awhile, but in the end (after about 4 years), was too costly so we went with a similar product that unlocked more integrations.
Recommendations to others considering the product:
There are more players in this space than a few years ago, and Librato is a definite contender, but try other services to see if they fit your needs more appropriately.
Gone with the old in with the new
What do you like best about the product?
One of the biggest changes in NTA is the new chart styles. Gone are the old static charts, instead NTA now has charts that can be dynamically changed for custom date ranges on the fly using a sliding scale below the chart.Checkboxes allow to turn on or off the display of different chart elements, making it easy to simplify the view by removing unwanted data.
What do you dislike about the product?
Not available as standalone product – Orion Network Performance Monitor required
What problems is the product solving and how is that benefiting you?
Monitoring the bandwidth utilization for better QOS assignment.
Orion monitoring is a helpful aid for monitoring our environment.
What do you like best about the product?
Notification system is excellent. Orion offers up fast notifications when it detects something different than the rules we set.
Lots of notifications are offered - IE, reboot warnings, offline machines, resources and data shares getting a certain % to capacity. So easy to choose what notifications apply to where, etc.
How easy we can configure user access (using AD authentication).
Configure actions to occur (like restarting services) on certain problematic servers and software.
Lots of notifications are offered - IE, reboot warnings, offline machines, resources and data shares getting a certain % to capacity. So easy to choose what notifications apply to where, etc.
How easy we can configure user access (using AD authentication).
Configure actions to occur (like restarting services) on certain problematic servers and software.
What do you dislike about the product?
Although the notifications are super handy, sometimes the emails will continue to spam. For example, if a resource hits 80% to capacity, and increases again by a few MBs, another notification will spam you.
What problems is the product solving and how is that benefiting you?
Machine and data share monitoring for computer / server objects and data resources. Spams emails to our staff to notify when something is awry. Allows pro-active notifications to resolve issues potentially before they happen.
Can also involve non-technical teams that may look after certain products. We can notify them without having to grant them access to server resources. Or allow them to engage a technical resource for troubleshooting.
Can also involve non-technical teams that may look after certain products. We can notify them without having to grant them access to server resources. Or allow them to engage a technical resource for troubleshooting.
Recommendations to others considering the product:
If you are looking at this product, start pro-actively documenting what resources you need to monitor, and what about them you want to monitor.
Works but could be more user friendly
What do you like best about the product?
Allows customization
Bandwidth and utilization on the network links can be monitored for a period of time and can be easily customized based on interfaces.
give a overall view of several statistics on a single page in a grid view.
several items can be monitored at the same time
Bandwidth and utilization on the network links can be monitored for a period of time and can be easily customized based on interfaces.
give a overall view of several statistics on a single page in a grid view.
several items can be monitored at the same time
What do you dislike about the product?
hard to keep track of down nodes,one pops over another,could be tied to a ticketing tool to auto generate tickets on certain links of nodes being monitored.
What problems is the product solving and how is that benefiting you?
network management
I have used SolarWinds for over 1 yr now. Once you get past the learning curve, it works great!
What do you like best about the product?
The parts of SolarWinds Server & Application Monitor that i like the best is that it is so customize-able. You can create so many different custom monitors.
What do you dislike about the product?
What i disliked the most was trying to grasp the work flow and how things worked it can seem complicated at times until you understand what exactly its doing.
What problems is the product solving and how is that benefiting you?
We monitor over 100 servers with many customization's. We now feel secure that we have a better grasp on our infrastructure. We now have a 24/7 monitoring in place and have had next to no issues with the product.
Recommendations to others considering the product:
dont give up on learning how to use it. keep at it!
Great monitoring tool
What do you like best about the product?
The email alerts are great for after-hours notifications. I also like that it is able to automatically restart services.
What do you dislike about the product?
The SolarWinds agent service reports an unknown state periodically which generates false alarms. We have to connect to the server and manually restart the service to resolve them.
What problems is the product solving and how is that benefiting you?
We use it for monitoring enterprise level multi-tier environments. This has been very helpful in allowing us to increase both the number of environments that we are able to monitor and the level of monitoring without requiring any additional staff.
Hosted monitoring tool for current environment
What do you like best about the product?
I like that solar winds is able to monitor disk, cpu, up/down times, and is able to notify us of any issues that we are seeing in our environment. This allows us to get a jump start on these activities and to not take any unnecessary downtime
What do you dislike about the product?
I dislike that we have to restart the solar winds agent somewhat frequently as it appears to go down and then come back up.
What problems is the product solving and how is that benefiting you?
We are helping our customers maintain an SLA uptime that they have agreed upon with us by using solar winds to monitor our environment.
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