Reviews from AWS customer

3 AWS reviews

External reviews

837 reviews
from and

External reviews are not included in the AWS star rating for the product.


4-star reviews ( Show all reviews )

    Banking

Lovely overall

  • May 26, 2026
  • Review provided by G2

What do you like best about the product?
I like that it’s user-friendly, and that when I run into a problem, I can investigate the source of the issue on THWACK.
What do you dislike about the product?
The interface includes so many features that it can sometimes be difficult to quickly locate specific settings.
What problems is the product solving and how is that benefiting you?
Real-time change notifications and configuration back-ups of network devices.
Network security compliance.
Syslog monitoring.
Tracking EOL&EOS of software and hardware.


    Government Administration

Fantastic Product

  • May 19, 2026
  • Review provided by G2

What do you like best about the product?
The functionality that comes out of the box but also the ability to create custom monitoring is fantastic
What do you dislike about the product?
Dashboard creation is a little lacking but getting better recently. Also saas product not being on prem capable
What problems is the product solving and how is that benefiting you?
Being able to be more proactive on our enterprise


    Logistics and Supply Chain

review for SolarWinds

  • May 18, 2026
  • Review provided by G2

What do you like best about the product?
Provides alerting for network devices so we know when our circuits go down at our offices.
Disk space alerts for Servers
What do you dislike about the product?
Some of the new modern dashboards don't have the same functionality as the old
What problems is the product solving and how is that benefiting you?
Network observability


    Luis S.

So far is providing what we need, we are exploring integration options.

  • May 06, 2026
  • Review provided by G2

What do you like best about the product?
Vendor agnostic features, scalability and self hosted.
What do you dislike about the product?
Slow adoption on some vendors and technologies .
What problems is the product solving and how is that benefiting you?
Bandwidth Analysis, performance monitoring and correlation .


    henry r.

Network analyst

  • May 06, 2026
  • Review provided by G2

What do you like best about the product?
Ease the of use, setting of performance monitoring
What do you dislike about the product?
UDP pollers and SQL help are useful, but it’s hard to configure legacy devices when using SNMP pollers.
What problems is the product solving and how is that benefiting you?
Consolidating alarms and systems


    Newspapers

Clean, Unified Infrastructure Visibility with Easy Dashboards and Alerts

  • April 27, 2026
  • Review provided by G2

What do you like best about the product?
The platform provides us a clean, unified view across the entire infrastructure - network, HCI, hardware, services.
It is easy to set up dashboards and the out-of-the-box alerts, which saved our team significant configuration time.
What do you dislike about the product?
The interface feels quite old school and less intuitive than other software out there.
What problems is the product solving and how is that benefiting you?
It helps us solve the problem of fragmented visibility by allowing us to monitor our network traffic, HCI clusters, sand physical hardware alongside our active services in one place.


    Manufacturing

single plane of glass for end-to-end experience

  • April 27, 2026
  • Review provided by G2

What do you like best about the product?
improve the users' experience and turn-around time for assistance needed ; close integration across various services for ease of operations and monitoring
What do you dislike about the product?
can't really tell at this moment; would need more time to really pin-point any issues or challenges.
What problems is the product solving and how is that benefiting you?
na


    James m.

Observability that is straight to the point

  • April 27, 2026
  • Review provided by G2

What do you like best about the product?
Solarwinds is not complicated to implement or maintain. It’s easy to learn, and its intuitive console keeps the learning curve manageable.
What do you dislike about the product?
It’s not that other software is easy to upgrade, but Solarwinds should find ways to make upgrades simpler and reduce upgrade failures.
What problems is the product solving and how is that benefiting you?
Basic observability and monitoring give me peace of mind. Being able to glace at your dashboard and see the health of your infrastructure is very assuring.


    Umesh K.

Single pane full stack Observability

  • April 23, 2026
  • Review provided by G2

What do you like best about the product?
AI-driven insights, along with its ability to deliver deep, comprehensive monitoring across the entire technology stack.
What do you dislike about the product?
There’s a steep learning curve because the interface is complex, and the cost is also a concern.
What problems is the product solving and how is that benefiting you?
Monitoring across hybrid IT environments is simplified by unifying network, infrastructure, database, and application performance in a single AI-powered platform. It helps reduce alert fatigue, eliminates tool sprawl, and shortens troubleshooting time, so teams can address issues more proactively and deliver better overall experiences.


    Dr Mukesh M.

Dr Mukesh Mehta

  • April 23, 2026
  • Review provided by G2

What do you like best about the product?
Excellent Products, Would give a very high recommendation
What do you dislike about the product?
Yet to find what exactly we dislike about the product
What problems is the product solving and how is that benefiting you?
Getting benifits to solve many problems