Reviews from AWS Marketplace
0 AWS reviews
-
5 star0
-
4 star0
-
3 star0
-
2 star0
-
1 star0
External reviews
External reviews are not included in the AWS star rating for the product.
zuora is a good product
What do you like best about the product?
it is simple to use and easy to navigate, there is good support
What do you dislike about the product?
at this point at the early stages we have no dislikes so far
What problems is the product solving and how is that benefiting you?
billing issues, it's is fast and easy
Recommendations to others considering the product:
give it a try
- Leave a Comment |
- Mark review as helpful
Using Zuora for billing purposes
What do you like best about the product?
I like that there are quite a bunch of things that can be automated and integrated with other systems.
It is quite easy to use after you understand the logic
It is quite easy to use after you understand the logic
What do you dislike about the product?
It can be slow sometimes especially when created bill runs. It also has some limitations.
What problems is the product solving and how is that benefiting you?
We use it for billing purposes, cash collections
Zoura Conference
What do you like best about the product?
Ease of use to help manage subscriptions
What do you dislike about the product?
Nothing really. A lot of good features.
What problems is the product solving and how is that benefiting you?
Keeping up with customers
Feature filled but needs better documnetation
What do you like best about the product?
Zuora has a lot of features and has something for virtually every subscription scheme.
What do you dislike about the product?
The API and documentation is very cumbersome.
What problems is the product solving and how is that benefiting you?
Trying to sell multiple subscription products and give more transparency to the customers.
Simplest way to build subscriber model
What do you like best about the product?
how easy it is to use the subscription model. Downgrades and upgrades are so easy to perform
What do you dislike about the product?
it has to be dependent on the salesforce platform.
What problems is the product solving and how is that benefiting you?
Subscription upgrade and downgrade.
Great informatitive sales team
What do you like best about the product?
The team is very clear about the product capabilities and features.
What do you dislike about the product?
The cost of the service is opaque. Difficult to understand the cost and time to implement.
What problems is the product solving and how is that benefiting you?
Subscription billing
Automotivr Sybscription
What do you like best about the product?
unlocking subscription economy and the fact it helps create new business models
What do you dislike about the product?
ability to license different packages for different modules
What problems is the product solving and how is that benefiting you?
open new business models
Wonderfully Integrates with salesforce
What do you like best about the product?
The integration with salesforce is very robust and allowed our organization to fit zuora to our specific needs. The implementation team did a wonderful job of setting us up for success and even though we had unique requirements they offered workable solutions.
What do you dislike about the product?
It takes training across your organization, which is expected, but there are quite a few places where users can mess up billing. I suggest sending each user through the Zuora university which I hear they are upgrading soon.
What problems is the product solving and how is that benefiting you?
We are a subscription business but did not have good visibility into our billing. Now we have great reporting and can quickly build reports in salesforce. Especially useful is being able to track discounts our sales reps are giving and the impact on revenue.
Recommendations to others considering the product:
Having your own developers is a great idea since the API connection is very powerful, you can customize it to almost any degree.
Falling in love with Zuora....
What do you like best about the product?
I love the clean, simple design of the Zuora UI. From the first time I logged in, I felt like I was home. It has been simple to learn and simple to teach my team.
What do you dislike about the product?
Reporting in Zuora is not the most user friendly to pick up. Knowing which data sources will yield the right results is not always easy and reporting can be cumbersome at times. Also, not being able to view full results without downloading can slow the process down as well.
What problems is the product solving and how is that benefiting you?
Zuora has integrated well with our existing Salesforce platform. Also, in our old sytem, we had "orphan payments" that could not be matched up to customers. Zuora's subscription/invoicing capabilities have solved that!
Recommendations to others considering the product:
Make sure to have a solid product catalog before you begin! It is the backbone of everything!
Zuora is a great product once you are able to learn the system
What do you like best about the product?
What i like best about Zuora is the fact that it is pretty intuitive and it streamlined a lot of our billing and payment processes
What do you dislike about the product?
I dislike some of the reports in Zuora - we are having to customize a lot of reports. And there is also not a general search option. You have to go to each section in order to search for transactions
What problems is the product solving and how is that benefiting you?
Business problems that we are having are just setting everything up and determining new business processes that we need. The benefits are still becoming recognized as we learn the system. A lot of our manual AR processes are becoming more efficient.
showing 201 - 210