Togai by Zuora
ZuoraReviews from AWS customer
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Automating revenue recognition is now easy
What do you like best about the product?
The Zuora platform takes a lot of the guesswork out of what revenue to recognize and when, simply by entering the rules in each product and allowing the product to carry the rules.
What do you dislike about the product?
There is surprisingly little customization in places one would expect there to be ample ability to customize. I'm hoping new updates solve some of these issues.
What problems is the product solving and how is that benefiting you?
Revenue recognition rules in subscription billing--saves time for our analysts so they can work on models and prediction rather than reconciliation.
Recommendations to others considering the product:
Make sure you have a process engineer involved, who understands your current CPQ so you can more easily migrate products.
Useful tool for subscription management
What do you like best about the product?
subscription management, revenue recognition
What do you dislike about the product?
the standard reports do not work. we have to use Excel to post process. Zuora should look into fixing the bookings and MRR reports.
What problems is the product solving and how is that benefiting you?
self-serv subscriptions
Recommendations to others considering the product:
better reporting
Leading revrec tool
What do you like best about the product?
Zuora revpro can handle large volume of data which help to reduce data management. With the right configuration and implementation, revpro does a great job for revenue recognition.
What do you dislike about the product?
Need improvement on reporting and the flexibility for user to configure changes based on the changes on business model
What problems is the product solving and how is that benefiting you?
Benefits are to save time to manage high volume of data for revenue recognition.
Robust system
What do you like best about the product?
Tons of features, options are endless, evolving technology
What do you dislike about the product?
Difficult to learn what all the features can do, support can be difficult to get in touch with and head back from in a timely manner, knowledge center is overwhelming.
What problems is the product solving and how is that benefiting you?
Insights have been a great addition to our Success Team and provides a unique view into what's going on. A very beneficial tool!
Zuora is the best billing platform for clients growing subscription businesses
What do you like best about the product?
I love the continual innovation that is delivered to my clients. The application is every evolving and keeping its customers in mind. I love the new CPQ functionality and it is very user friendly.
What do you dislike about the product?
The sales reps dont stay in touch with its clients. When it is time to upgrade clients are often confused on how they can improve their environment. Clients really need more affordable help and training for upgrading their environments.
What problems is the product solving and how is that benefiting you?
I am a consultant and I implement Zuora for several enterprise clients to handle quoting, billing and payments.
Recommendations to others considering the product:
When implementing have a real POC with little to no customization in order to make an educated decision.
So far, the best ASC 606 tool I've seen on the market
What do you like best about the product?
I have implemented ASC 606 w/ approximately 6 companies, and I have seen ARM, RevPro and SAP RAR. So far, RevPro has the most capabilities out of the products I have seen.
What do you dislike about the product?
Initially accounting for variable consideration (allocation) and material rights involved manual inputs, but I believe that this has been fixed in subsequent releases.
What problems is the product solving and how is that benefiting you?
Revenue automation under ASC 606
A lot of data, but hard to use
What do you like best about the product?
The ability to bill our customers automatically
What do you dislike about the product?
there is a lot of data in Zuora about our customers that I would like to access but it is not always easy to do so.
What problems is the product solving and how is that benefiting you?
billing preview has helped us predict mrr
Quick Integration
What do you like best about the product?
There is not much time required to complete the Zuora integration (generally with in 2 weeks)!
What do you dislike about the product?
Would love to see more documentation and screenshots that explain the set up required for a Zuora integration
What problems is the product solving and how is that benefiting you?
Zuora is a great partner (SP) for us at Amazon Pay.
Recommendations to others considering the product:
Faster implementation time
zuora is a good product
What do you like best about the product?
it is simple to use and easy to navigate, there is good support
What do you dislike about the product?
at this point at the early stages we have no dislikes so far
What problems is the product solving and how is that benefiting you?
billing issues, it's is fast and easy
Recommendations to others considering the product:
give it a try
One stop Revenue Management solution
What do you like best about the product?
Zuora Revpro is one stop revenue manqagement solution that will handle the revenue allocations and with user friendly UI
What do you dislike about the product?
The UI is bit slow and i hope the new UI has better performance
What problems is the product solving and how is that benefiting you?
Revenue allocations, Revenue management
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