I am into GBS transformation, global business services transformation, as well as operations activation services. The work scope includes process mining projects, generative AI projects, and managing the transition of processes.
SS&C Blue Prism Intelligent Automation
SS&C Blue PrismExternal reviews
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Highly capable automation tool with lots of potential
What do you like best about the product?
What I like best about the Blue Prism Intelligent Automation Platform is its ease of use, and lean towards citizen development. Many alternatives on the market at convoluted, difficult to use, require a lot of hands-on interaction, and struggle to remain modern from a UX perspective. Customers are always impressed when we showcase solutions, built on the Blue Prism platform.
What do you dislike about the product?
Scheduling can sometimes be clunky and the level of feedback we receive from scheduled tasks isn't always the best. We currently do more manage and monitoring than we expected, but I'm sure this will be solved with Next Gen.
What problems is the product solving and how is that benefiting you?
It is automating mundane, time consuming processes across the busines, which are taking up valuable SME time. It's helping create an audit trail of workflows and requests. It's formed a relationship between IT and the business, which we didn't have before.
User-friendly software that boosts productivity but has some areas for improvement.
What do you like best about the product?
I love its user-friendly interface and powerful automation capabilities that boost efficiency and scalability.
What do you dislike about the product?
I find the learning curve a bit steep for new users, and some features can feel limited in customization
What problems is the product solving and how is that benefiting you?
SS&C Blue Prism solves issues related to manual data entry, process inefficiencies, and error-prone tasks. By automating these processes, it saves time, reduces errors, and allows my team to focus on strategic initiatives, ultimately improving project outcomes and productivity.
Advanced language processing, useful for global business operations, and a quick setup
What is our primary use case?
What is most valuable?
Some important features include the language capabilities, which are crucial since RPA has to read the documents provided by the customer. A separate OCR needs to be brought in if the language is different from English.
Blue Prism was once the most expensive and advanced, especially when working with Java applications. However, the distinctions between Blue Prism and UiPath are blurring, offering similar advantages. UiPath has features that allow it to read and break down scanned copies into readable text, which is beneficial.
What needs improvement?
Blue Prism is more costly than UiPath in terms of robotic licenses and orchestrators. Blue Prism initially had more security features, differentiating Bluetooth services from UiPath. I am not sure if this difference still exists, but it was stated to be more secure when I began working.
For how long have I used the solution?
I have been involved in using these tools for around ten years.
How are customer service and support?
I have not raised any technical queries with UiPath, yet I am aware there are many initiatives available. UiPath has a certified partner program.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
I used Blue Prism when I was working with Tech Mahindra Prism around 2017 and onwards. Blue Prism was notably more costly and advanced compared to UiPath at that time.
How was the initial setup?
Setting up a developer environment for UiPath did not take more than 15 to 20 minutes. It was fairly easy and compatible.
What's my experience with pricing, setup cost, and licensing?
Blue Prism is more costly compared to UiPath with regard to robotic licenses and orchestrators.
What other advice do I have?
Before implementing RPA, it is important to conduct a technology assessment to understand the systems' features and technology setup. This information is crucial to prescribing the right solution.
I'd rate the solution nine out of ten.
Perfect for beginners, but still has room to grow.
What do you like best about the product?
easy to use especially for a first time RPA developer.
What do you dislike about the product?
when doing surface automations and too many elements matched, the app freezes up for the longest time and had to be forced closed. when doing heavy testing, it's a hassle to force close the app repeatedly.
What problems is the product solving and how is that benefiting you?
A lot of repetitive tasks are able to be passed on to bots and no longer done by the business users. This frees up a lot of time to do other tasks.
Review for BLUE PRISM as a RPA tool for automation
What do you like best about the product?
The best part was the ability to scale up further, automated the repetitive work & the integration was quite manageable
Plus it has so many other enterprise grade features
Plus it has so many other enterprise grade features
What do you dislike about the product?
I'm not sure if its high cost a cons or not, but some topics don't have much resources available which make it hard to setup initially
Rest all was handy and good
Rest all was handy and good
What problems is the product solving and how is that benefiting you?
The manual tasks were really a bottleneck in the daily schedule. Blueprisn helped in eliminating those and now our repeated tasks are more organised
AV and Blue Prism
What do you like best about the product?
We have trialed the Blue Prisim intelligent automation platform as an audio video intergrator, due to covid and supply chain issues, it has allowed us to use its accounting automation to verify products on account and avaliable quanities through price to allow our sales team to piviot in any number of tie sensative situations.
What do you dislike about the product?
only issue we had in our trial was if the software would intergrate with the Q360 better to allow it to automate more of the tedious aspects of accounting through the software
What problems is the product solving and how is that benefiting you?
it allowed us to piviot in a quick and seemless way when we had product shortages throughout the covid issues
Automation made simple
What do you like best about the product?
Graphical view of how the process is laid out through flowcharts make it simple to understand the steps involved and how a process works.
What do you dislike about the product?
Scheduling, although basic schedules are simple, more advanced scheduling strategies with large numbers of processes and machines can be difficult to implement.
What problems is the product solving and how is that benefiting you?
It currently helps us automate back office processes that are significantly time consuming. This free's up time and the person previously working on this process for other tasks.
Easy to understand and get the basics
What do you like best about the product?
I have a finance background with little coding experience. It is easy to learn and the foundation training it's a good start. The no ceode environment it provides is encouraging, epecially in the beginning
What do you dislike about the product?
As a developer I would like to be able to do the following in a better way
1) being able to amend stages name and text in a process at once, similar to replace excel function
2) environment variables to accommodate collections also
3) reversing a change to not be resetting the process
4) better integration with browsers
1) being able to amend stages name and text in a process at once, similar to replace excel function
2) environment variables to accommodate collections also
3) reversing a change to not be resetting the process
4) better integration with browsers
What problems is the product solving and how is that benefiting you?
Automating manual tasks easily. As a developer it is my main job
Best tool to automate
What do you like best about the product?
It was best tool to automate when compared other in current market
What do you dislike about the product?
It has to improve more integrations of different applications
What problems is the product solving and how is that benefiting you?
It will help to do more stable automation, and many options to automate specific usecase
Automation Queen
What do you like best about the product?
Blue Prism helps me to automate my repetitive tasks and reduce FTE
What do you dislike about the product?
Blue Prism is not that user friendly for new beginners
What problems is the product solving and how is that benefiting you?
I need to run several reports on weekly basis and assign tasks to my team, my automation works on behalf of me and saves my tracking time
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