Mindtickle
MindTickleExternal reviews
2,221 reviews
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External reviews are not included in the AWS star rating for the product.
Very easy to use and keeps good track of trainings
What do you like best about the product?
Leaderboard is nice to have to see where I'm at personally and compared to peers
What do you dislike about the product?
Previous trainings are sorted out that well so it can be difficult to find.
What problems is the product solving and how is that benefiting you?
Product Knowledge. A central place where the company as a whole is in unison with trainings and product updates.
Very useful tool in order to improve performance
What do you like best about the product?
MindTickle is a realtime platform what improves the performance of the sales reps. The platform saves a lot of time for the Managers through reduced admin time.
What do you dislike about the product?
It's time consuming to make a lot of changes in the profiles of the users. This is needed when groups and managers change.
What problems is the product solving and how is that benefiting you?
We administer the coaching sessions between a manager and sales rep in order to improve the performance of the Sales Reps.
Effective sales training tool
What do you like best about the product?
The 2 things I like most about MindTickle are 1) the ability to have sales reps upload videos for review so that we can truly test the skills and find examples to share with the rest of the team and 2) the excellent customer service.
What do you dislike about the product?
The biggest challenge we've faced is easy reporting for managers.
What problems is the product solving and how is that benefiting you?
The 2 business problems we are solving are 1) onboarding new sales reps faster and 2) certifying the rest of the sales team on an ongoing basis.
Recommendations to others considering the product:
Consider using MindTickle not only for onboarding new reps but also for ongoing enablement
Sales Training Platform - exceptional for onboarding
What do you like best about the product?
Share knowledge easily and make sure everyone is onboarding effectively
What do you dislike about the product?
Support was okay - could've used more education from the company during the set-up
What problems is the product solving and how is that benefiting you?
Helps employees gain a foundation of knowledge, and reduces redundancy of additional resources to bring them up to speed.
Recommendations to others considering the product:
Great for internal sales trainings
MT for coaching and training
What do you like best about the product?
Accountability and measurement of success or failure.
What do you dislike about the product?
Some restrictions on access, i.e. deleting data on former team members. understood this isn't a MT issue.
What problems is the product solving and how is that benefiting you?
Sales training focused on what reps do every day.
Recommendations to others considering the product:
Nothing more to add.
Great Gamified Learning Experience
What do you like best about the product?
MindTickle takes what might otherwise be dry, boring material and turns it into an achievement based, engaging educational experience. Getting rewarded for completing modules really helps motivate you to get your training done, when it might otherwise just feel like a waste of your time.
What do you dislike about the product?
I don't really have any complaints about MindTickle to be honest. The one thing I would say is our own modules could use some more variability (the format tends to be a video segmented into multiple pieces, followed by a quick quiz question or two), at least in terms of how the material is presented and tested upon, but that's likely due to our own internal resources more than MindTickle's capabilities. Also, and this could be a result of our own design as well, but the user interface when I log in can seem a little messy. There are series and modules, and they are presented by date rather than by completion status, and although you can filter by completion it's not immediately apparent whether something is a series, a module, complete or incomplete just by scanning your dashboard quickly.
What problems is the product solving and how is that benefiting you?
MindTickle is used to distribute new and updated processes, messaging etc to our field organization. Having the material accessible through our internal portal and tracked all in one place makes it easy to get training completed. This platform definitely seems to have improved the field's participation in the training materials provided by our enablement team.
Recommendations to others considering the product:
Take a good look at the types of content you can share - using a mix of all available formats will help keep your training engaging and interesting for your audience. Even the quizzes can be presented in different ways, from simple multiple choice questions to matching correct answers. Variety is the spice of life!
MindTickle keeps my org up to date on constantly changing processes.
What do you like best about the product?
Easy to upload relevant, timely content.
What do you dislike about the product?
I guess I wish the interface was sleeker. But that's not that big of a deal. I think it's a great tool!
What problems is the product solving and how is that benefiting you?
Let's be real, folks, in tech, our processes are constantly changing and MindTickle is a great resource for keeping our whole org up to date on these changes.
Easy to use
What do you like best about the product?
Quick and easy to find all the different trainings. Allows for a broad range of different topics within a single place.
What do you dislike about the product?
I don't have any negative feedback at this time.
What problems is the product solving and how is that benefiting you?
ease of trainings for a large number of people
Good LMS system
What do you like best about the product?
MindTickle is pretty useful during my trainings to test comprehension of the content I'm being trained on.
What do you dislike about the product?
The UI looks dated, but that's about it.
What problems is the product solving and how is that benefiting you?
Using Mindtickle makes me pay attention to trainings in more detail and helps me retain the information better.
Recommendations to others considering the product:
It integrates well with SFDC and Google, and is overall an effective tool.
Actually pretty user friendly
What do you like best about the product?
This makes training easy and palatable.
What do you dislike about the product?
Really I don't have any complaints about using it.
What problems is the product solving and how is that benefiting you?
I'm able to get training on our new products and processes easily. I like that I can do it on my own time and in different sessions
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