Mindtickle
MindTickleExternal reviews
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great enablement tool
What do you like best about the product?
On-boarding, training and re-enforcement can take a ton of time. MindTickle enables me to do it in a quarter of the time and most importantly make sure it is all re-enforced.
What do you dislike about the product?
UI could use a little improvement. It can sometimes be difficult to navigate.
What problems is the product solving and how is that benefiting you?
Training and sales enablement can cost time and resources. We get rid of that with MindTickle.
Solution for sales enablement and onboarding
What do you like best about the product?
MindTickle is very easy to use with a simple structure of importing existing materials and then embedding in question options for engagement. The structure of courses or "quick updates" (small snippets that you can push to mobile) that work on desktop and mobile, plus the automated analytics and email scheduling make it a fast to deploy training without a lot of manual administration.
What do you dislike about the product?
MindTickle is still early in offering some of the more advanced features such as flexible analytics (you have to export to Excel to do deep data manipulation), automated reporting, or any kind of video editing in the platform itself. It also could use some better self-training materials, though their account management team is stellar, quick to act, very responsive, and very eager to support.
What problems is the product solving and how is that benefiting you?
We use MindTickle to enable our field sales team, at scale, with tracking. We are now able to demonstrate quantitatively the adoption of training across our sales team, accelerating and improving our relationship with Sales while ensuring that the many changes that occur in our fast-paced business are adopted.
Recommendations to others considering the product:
MindTickle is a fast way to get started on sales enablement and is very easy to use for new users (which helps if you are trying to have many within your organization to support content development). It has enough analytics to get started on trackable sales training and it's user interface is extremely simple and mobile-friendly to support your account executives who are inevitably using the tool while on the road.
Easy to administer, user friendly and highly applicable towards today's sales force
What do you like best about the product?
MindTickle has many cool functions - their quick updates are easy to use and disseminate information in a short amount of time, the courses have been highly effective for engaging new hires prior to arriving at Bootcamp, but it's the Missions that really bring the rubber to the road. The Missions are easy for both admin, user, and reviewer and memorializes the evolution of a sales rep's progress, as well as provides peer-to-peer examples for practice pitches and demos.
What do you dislike about the product?
Overall, I think the platform is solid. The platform could be even better if it was further integrated into SFDC: course performance tied to the User profile and corresponding Opportunities/Revenue attributes. This way, admins could correlate sales rep performance with other achievements within SFDC.
What problems is the product solving and how is that benefiting you?
Prior to using Mindtickle, our Bootcamp was the first exposure our reps had to classroom study of Egnyte and its products. Since deploying Mindtickle, reps completed the prerequisite "homework" in Mindtickle, and came to Bootcamp ready to discuss, ask questions and perform live sales simulations, thus making our new hire onboarding much more effective.
Recommendations to others considering the product:
Part of the appeal of Mindtickle was the Professional Services and the Customer Success. Their knowledge of sales enablement best practices runs deeper than the platform, but extends into execution and cadence of training and deployment. Their PS also goes above and beyond in creating a well-rounded course that is attractive, coherent and informational.
Vice President - Global Enablement
What do you like best about the product?
MindTickle is an easy to use and administer cloud-based sales effectiveness platform. As the leader for our enablement vision/strategy I like the focus on continuous product enhancements to help drive "enablement-on-demand", simple configuration, analytics and reporting.
What do you dislike about the product?
being somewhat new to the market, it's hard to find administrators/operations staff familiar with the platform...however, since the technology is so easy to administer/use, this is not a big issue.
What problems is the product solving and how is that benefiting you?
In a hyper-growth start up, we need the ability to quickly create learning assets (curriculum series, courses, updates, missions) along with the ability for our sales leaders to coach and help certify our global sales force...especially new hires. Our enablement team is small so being able to scale, support the growing demands and stay one step ahead is critical. MindTickle continues to have a positive impact as we address these dynamics all while positively impacting new hire time to ramp and overall sales productivity.
Recommendations to others considering the product:
Take time to meet with their executive team...they ultimately had the most impact on our decision to partner with MindTickle (confidence, credibility, genuine concern with our needs short/long term).
Director of Training for 100 sellers enhances learning with MindTickle
What do you like best about the product?
The ability to track and review submissions
What do you dislike about the product?
Difficult to make changes en masse, for example each Learner's Profile must be opened to update a field.
What problems is the product solving and how is that benefiting you?
The hassle of tracking and collecting training output through Google Docs and Spreadsheets. Have saved lots of time and effort.
Recommendations to others considering the product:
Be sure to set up Success Criteria/Metrics with your Customer Success Manager
User Friendly
What do you like best about the product?
The learner navigation process has been very diligently placed, The gamification feature adds up to the element of fun and excitement while learning
What do you dislike about the product?
It would have been an added advantage if the gamification has a progressive method of quiz.
What problems is the product solving and how is that benefiting you?
Currently a good number of learning interventions and employee engagement activities are been addressed throught Mindtickle and also as a sales readiness platform.
LMS launch for Instart Logic
What do you like best about the product?
The solution is easy to use and we like the Salesforce integration. 14 out of 16 users of the initial role play had no issues.
What do you dislike about the product?
Some minor issues appeared and were resolved pertaining to the initial role play.
What problems is the product solving and how is that benefiting you?
Onboarding, continuous training, and real-time updates.
Great product with room to grow
What do you like best about the product?
- Ease of content creation
- Multiple modalities: Missions, quick updates, series, etc.
- Willingness to listen to suggested product roadmap feedback
- Customer success team
- Multiple modalities: Missions, quick updates, series, etc.
- Willingness to listen to suggested product roadmap feedback
- Customer success team
What do you dislike about the product?
Areas for improvement...
- Mobile for all functionality and modalities
- Cleaner and more consumable analytics and reporting
- More customizable reporting
- Aesthetics
- Speed to implement new features
- Mobile for all functionality and modalities
- Cleaner and more consumable analytics and reporting
- More customizable reporting
- Aesthetics
- Speed to implement new features
What problems is the product solving and how is that benefiting you?
Business impact...
- Faster ramp time for new hires
- Rep productivity
- Manager productivity
Benefits...
- Sales more equipped with foundational and industry knowledge
- Sales more equipped with competitive intel
- Sales more effective at delivering our message
- Managers have better visibility and more levers in on-boarding reps
- Faster ramp time for new hires
- Rep productivity
- Manager productivity
Benefits...
- Sales more equipped with foundational and industry knowledge
- Sales more equipped with competitive intel
- Sales more effective at delivering our message
- Managers have better visibility and more levers in on-boarding reps
Director of Sales Learning
What do you like best about the product?
This is user friendly easy to deploy sales enablement platform. We have been a client of MindTickle for two years now and have deployed this across our entire sales force. They have been a true partner and worked with us to adapt the tool to the evolving business needs of our organization. They have advised us on how to best use the system and taken our feedback on business needs that they system could address. This tool has both a strong desktop and a growing mobile capability.
What do you dislike about the product?
We have had challenges with reporting and analytics which they are addressing in the next release.
What problems is the product solving and how is that benefiting you?
We are a strong user of their role play practice capability. They have allowed us to move from static learning to capturing talk tracks and skill demonstrations. This is critical for developing sales professionals. This capability is very unique in the sales enablement tools we evaluated. There are practice tools and there are learning systems. MindTickle is the strongest system that combines the functionality of both.
We use the tool to evaluate candidates that are aspiring to become Sales Development Reps.
What do you like best about the product?
Ease of use and manageability of the platform. Also there is plenty the offer plenty of functionality at a very reasonable cost . Their support is also excellent, always there to assist with any of my request.
What do you dislike about the product?
Not too much. We are using the product a bit differently than most of their typical users on the platform. It would be a bit easier to work with if the platform were designed for external individuals- that may help more with our user engagement.
What problems is the product solving and how is that benefiting you?
Better enabling sales rep with the tools to be successful when making cold call. We are seeing an increase in our pool of internal and external candidates.
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