JumpCloud
JumpCloud, Inc.External reviews
3,723 reviews
from
and
External reviews are not included in the AWS star rating for the product.
Robust Security Features for SMBs, But Some Features Need Refinement
What do you like best about the product?
Jumpcloud stands out as an excellent option for SMB organizations seeking a comprehensive set of features to manage the security of their identities, services, and endpoints. Its capabilities are particularly well-suited for small to medium-sized technology teams responsible for securing and overseeing a workforce that may be on-premise, remote, or a combination of both.
What do you dislike about the product?
Jumpcloud is quickly establishing itself as a strong challenger to established enterprise options in the IAM space, consistently rolling out new features to close the gap with its competitors. However, it can take some time and several iterations for certain features to be fully refined and ready for production use.
What problems is the product solving and how is that benefiting you?
Jumpcloud enables our team to deliver a consistent, compliant, and secure experience for both endpoints and users across our entire organization. As a remote-first company, we rely on Jumpcloud to confidently protect our employees while they work from a variety of locations across Canada, Europe and Central America
User-Friendly, Easy Setup, and Excellent Google Integration
What do you like best about the product?
Really user friendly, all clear.
Installation of JC is easy as admin and as end-user.
Features are good, maybe to develop more the "Asset Management".
The integretion with goole is perfect.
Installation of JC is easy as admin and as end-user.
Features are good, maybe to develop more the "Asset Management".
The integretion with goole is perfect.
What do you dislike about the product?
The AI assistant isnt work properly. while searching for user then it shows a lot of users that dont include the letters of what i searched.
I dont like that i dont have more data on registered machine, like external GPU etc.
I dont like that i dont have more data on registered machine, like external GPU etc.
What problems is the product solving and how is that benefiting you?
Installing applications automatically while installing new machine - time.
Manage our assets.
If machine stolen then we have great tools to erase machine.
Manage our assets.
If machine stolen then we have great tools to erase machine.
Effortless Integration and User Management Make It Stand Out
What do you like best about the product?
I find it easy to integrate a wide range of different resources, and managing users and devices is also relatively straightforward. I also appreciate that the Jumpcloud team regularly adds new features and makes improvements to their product.
Customer support has been helpful on the rare occasions we've needed assistance, but thanks to the platform's reliability, we've encountered very few issues that we couldn't resolve on our own.
Customer support has been helpful on the rare occasions we've needed assistance, but thanks to the platform's reliability, we've encountered very few issues that we couldn't resolve on our own.
What do you dislike about the product?
In my view, the menus would benefit from some refinement. It would also be helpful to have greater flexibility when customizing policies. Additionally, I find the lack of support for a wider variety of Unix and Linux distributions to be a limitation.
What problems is the product solving and how is that benefiting you?
Easy management of various platforms in the one spot.
JumpCloud is quite helpful and it organizes all our logins in one place
What do you like best about the product?
I use JumpCloud almost daily to login across various systems and tools that our company uses and most importantly it gives me the peace of mind that all the security protocols are being managed on the system side. I set it up initially and then I can let everyone sign in and access the systems securely without additional work on my side and it takes me only a few clicks to add or remove users so it’s easy to keep everything current.
What do you dislike about the product?
There are times when it’s a bit of a drag especially when you are waiting for the system to distribute changes to user devices. Also some control settings are a bit too deeply nested in the dashboard, for instance integrating some of the third party systems can take an annoying amount of time. Also I think all users should be able to access the system’s reporting tools without additional fees.
What problems is the product solving and how is that benefiting you?
I can now manage all access and passwords from a single dashboard and remove the extra time needed. And to the users, JumpCloud lets them access all the systems they need without compromising security. And it’s also less stressful to manage the accounts and the system is now far faster and more organized.
Cloud identity management with JumpCloud
What do you like best about the product?
I really liked the user and device management and its cloud-centric approach.
What do you dislike about the product?
I dont like that it can be complex to configure initially.
What problems is the product solving and how is that benefiting you?
JumpCloud is great because its robust and modern for identity control, eliminates the need for on-premises infrasctructure, and simplifies access. Its excellent, it truly meets our expectations.
Bringing Different System Functions Together Into One Interface.
What do you like best about the product?
My main system for managing my team’s accounts is JumpCloud. I enjoy having access to all the different features to monitor accounts and control logins all from one system instead of having to deal with multiple different systems. It is all convenient from the admin console, where I can configure all the settings for user onboarding, password resets and authentication, as well as device policy management.
What do you dislike about the product?
Being able to design customizable, detailed configuration for reports is great, yet the user report building tool feels drafted, causing unnecessary manual data extractions to achieve particular views, as well as odd lags in the execution of device commands for streaming and real time troubleshooting.
What problems is the product solving and how is that benefiting you?
For JumpCloud, I can control the management of users and devices from one interface. I regain control of my systems security, user access, and onboarding and offboarding processes all in one streamlined interface.
JumpCloud excellent for managing identities and devices
What do you like best about the product?
I like it because I can easily manage security policies, patches, and users on any operating system with a nice dashboard, and the full integration combines SSO and MFA into a single platform. This is great, and I liked it because it simplifies integration.
What do you dislike about the product?
So far my only exception was the final configuration of the conditional access policies.
What problems is the product solving and how is that benefiting you?
This solution works very well for us, as it allows us to manage multiple systems without the complexity of a traditional active directory. It has helped us enhance our security posture and boost overall efficiency.
All-in-One Identity and Device Management Made Simple
What do you like best about the product?
Centralized Identity, Access, and Device Management allows you to oversee all users, devices, and resources—including applications, servers, and networks—from a single platform, rather than relying on multiple separate tools.
What do you dislike about the product?
The account keeps getting disabled and if we forget the password, we get blocked. We always have to contact the IT team to reset it instead of having an easier self-service recovery option.
Frequent software updates can be disruptive — they come during work hours and interrupt productivity.
Frequent software updates can be disruptive — they come during work hours and interrupt productivity.
What problems is the product solving and how is that benefiting you?
This product addresses several key challenges by centralizing user and device management, which not only streamlines administrative tasks but also strengthens security. It greatly simplifies the processes of onboarding and offboarding employees, making transitions smoother for everyone involved. Among its main benefits, it saves valuable IT time, boosts overall security, and makes logging in much more convenient for users. Additionally, it is designed to scale effectively as the company expands, ensuring continued efficiency and security.
From Chaos to Control. My Journey with JumpCloud
What do you like best about the product?
My favourite thing about JumpCloud is how it discreetly eliminates a lot of little IT issues that tend to accumulate. JumpCloud enables managing users, devices, and access across several platforms feel more like turning a single switch than juggling too many balls in the air. I really appreciate that it isn't restricted to any one ecosystem; it functions flawlessly on Windows, Mac, and Linux without requiring me to tweak various programs. It's easy enough that I don't have to spend hours working it out, but it also offers me the assurance that everything is safe.
What do you dislike about the product?
JumpCloud's initial learning curve can seem a little steep, which is what I don't like about it. It takes some effort to figure out where everything is located and how to set it up the way you want it to because there are so many features crammed in. Although the UI has evolved over time, some sections still feel more natural. Although those initial steps may seem like extra labor, it actually smooths out once you get the hang of it, so it's not a deal breaker.
What problems is the product solving and how is that benefiting you?
JumpCloud is resolving the complex issue of centrally controlling devices, identities, and access. In the past, I had to manage several technologies to ensure that security wasn't being jeopardized and that people had the proper access. I can now easily handle logins across several systems, manage users, and enforce security regulations on a single platform. For me, the greatest advantage is peace of mind—realizing that everything is reliable, safe, and expandable as the team does. It allows me to concentrate on real work rather than continuously putting out IT fires, saves time, and lowers errors.
So Practic!
What do you like best about the product?
It is very easy to use and quite intuitive. I use it every day because it provides a safe space for me at work.
What do you dislike about the product?
The look and feel is probably what I like the least.
What problems is the product solving and how is that benefiting you?
This provides a secure environment for me to work at my workplace.
showing 91 - 100