JumpCloud
JumpCloud, Inc.External reviews
3,675 reviews
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JumpCloud Review: A Complete Solution for User, Device & Asset Management
What do you like best about the product?
JumpCloud is a great all-in-one platform for managing users, devices, applications, and assets in the cloud. It’s especially useful for companies moving away from on-prem Active Directory, handling mixed OS environments, and supporting remote teams. It simplifies automation, security, and administration, but if you need advanced analytics or full Linux MDM support, check the features first. Also, be mindful of pricing for premium add-ons like Platform Prime.
What do you dislike about the product?
Pricing can be high with add-ons, Linux MDM is limited, reporting needs improvement, and there's a slight learning curve for advanced setups.
What problems is the product solving and how is that benefiting you?
JumpCloud helps us centralize user, device, and application management in a single platform, eliminating the need for multiple tools. It simplifies onboarding and offboarding, enforces password policies, ensures security compliance, and provides cloud directory services for seamless identity management. Features like Privileged Access Management (PAM), remote support, Identity and Access Management (IAM), and Single Sign-On (SSO) make managing access more secure and efficient. Overall, it has improved efficiency, security, and IT administration, especially for mixed OS environments and remote teams.
JumpCloud: a useful combination of MDM, identity, and other security tools
What do you like best about the product?
I found JumpCloud during my evaluation of MDM tools – but it is so much more. For a similar cost to other MDMs, it also includes identity features, a password manager, and more. My organization is small but does have a somewhat complex fleet of company-owned and BYOD devices and our implementation is going great so far. The nonprofit discount is also very generous so make sure to ask if you are eligible!
What do you dislike about the product?
As with most enterprise tools, it has taken a bit of time to get up to speed on the implementation but it is going very well now. And of course, many third-party tools upsell for SAML SSO, but that isn't a JumpCloud problem. Finally, the Password Manager would benefit from an easier migration path from other managers like 1Password.
What problems is the product solving and how is that benefiting you?
JumpCloud integrates idP, MDM, as password manager, and more - giving us a powerful tool to significantly increase corporate security.
As a operation manager I find this tool to useful for daily basis, easy to use and friendly also
What do you like best about the product?
It is easy to use on daily basis, software to use .
What do you dislike about the product?
Nothing I have found till now that is considered as dislike
What problems is the product solving and how is that benefiting you?
It help me to identity and management the access
User Management simplified and secured
What do you like best about the product?
It makes it way easy to manage all the logins and softwares in a company, all at one spot.
What do you dislike about the product?
its almost good but the settings for different apps are hard even for the admins.
What problems is the product solving and how is that benefiting you?
JumpCloud lets us manage all our accounts and access devices from one place instead of toggling different place, its also a security layer for the company.
Jumpcloud is Simple and Intuitive
What do you like best about the product?
Jumpcloud is easy to use. The UI is easy to understand, and there is ample support documents for anything you don't know how to do. Its great that its supports Mac and Windows. I use it every day to see what computers need updates and offer remote assistance. If you need advanced help the support team is quick to respond to tickets.
What do you dislike about the product?
There are a few quirks with navigation of the menus but they are minor. And sometimes the remote support doesn't work properly, for instance on Mac I cant drag items for some reason.
What problems is the product solving and how is that benefiting you?
Give me a unified way to remote into users computers. Allows me to force password changes and give standard users temporary admin rights. I can also look up what users are using what computers for inventory purposes.
Powerful strong tool for IT admins
What do you like best about the product?
The ease of use and the integration authentication user management and system management features eliminates the manual intervention of humans
What do you dislike about the product?
The automation could be more robust and advanced
What problems is the product solving and how is that benefiting you?
Manual intervention in managing users and the devices was eleminated
JumpCloud is a powerful tool
What do you like best about the product?
Fast and easy integration with your environment
What do you dislike about the product?
Would like to see better user interface on the platform
What problems is the product solving and how is that benefiting you?
Manage user accounts and maintain security all in one place
JumpCloud Tools for an Organisation.
What do you like best about the product?
I have completed the POC for Jumpcloud, i have learnt it's a very powefull tool for IT and IT Security.
What do you dislike about the product?
Automation or Scripting could be imporved.
What problems is the product solving and how is that benefiting you?
MDM and IAM. IT helps in managing the Device in a centralized location.
Its a good cloud tool
What do you like best about the product?
I like the most is the interface of the site which is userfriendly
What do you dislike about the product?
Unintuitive interface, some features feel limited.
What problems is the product solving and how is that benefiting you?
JumpCloud centralizes user management, device management, and authentication in one platform. This saves me time, reduces password issues, and strengthens security by enforcing policies across all devices, helping our team work securely and efficiently from anywhere.
Remote workforce management became surprisingly intuitive with JumpCloud's unified control
What do you like best about the product?
We especially like that JumpCloud can provide consistent software configurations across our team which has members working on a variety of applications (including a variety of specialized creative apps). It guarantees that everyone is operating on identical ground not bringing about project compatibility ache. We also like its simplicity in providing temporary access of our external contractors. We can easily remove access and authorise access to certain project resources and not overshare.
What do you dislike about the product?
To code very specific policy scripts to run on an obscure design software one would have to do a little external testing before implementation. It would be just awesome to have additional guided templates to those specific use cases. Sometimes confirmation of policy application on a remote endpoint may not be performed as immediately as desired (visual). At times you have to rake around a bit to verify a definite state.
What problems is the product solving and how is that benefiting you?
The constant part of our headache was the requirement to have consistent software environment between our team as creative folks as well as project specific contractors. A new designer may require an entire day to get his machine configured with the right versions and plug-ins, and because of the version control management there is a problem with the manager projects. With JumpCloud, since we have been using it, we silently deploy standard configurations and toolsets. The leaders of a project can now practice creativity rather than the hassles of mismatched software configurations.
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