JumpCloud
JumpCloud, Inc.External reviews
3,775 reviews
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Intuitive Dashboard Packed with Features
What do you like best about the product?
Great intuitive dashboard, and lots of features.
What do you dislike about the product?
Everything rocks! It seems like the product is improving on a dauly basis.
What problems is the product solving and how is that benefiting you?
Managing company devices in bulk. It simplifies the process, ensuring smooth and efficient management of company devices.
Remote Assist Makes IT Support Easy with JumpCloud
What do you like best about the product?
I like JumpCloud's feature of Remote Assist which helped my IT Team to resolve almost every issues remotely.
What do you dislike about the product?
Nothing at the moment, JumpCloud seems to work fine till now.
What problems is the product solving and how is that benefiting you?
My laptop faced few issues, and JumpCloud's remote assist feature enabled my IT team to resolve those smoothly even when I was working from my home remotely.
Great Security and Easy Access
What do you like best about the product?
Security, ease of access. Good Support, daily usage
What do you dislike about the product?
Nothing as of now, will share later if any.
What problems is the product solving and how is that benefiting you?
Security and device management
Best MDM for Windows and Mac
What do you like best about the product?
A single MDM support all platform like Windows, mac, Linux and Android
What do you dislike about the product?
As of now google chrome os is not supported
What problems is the product solving and how is that benefiting you?
its cover MDM , SSO , password management, AD, Remort support dont need to buy additional solution for RDP, SSO,PAM etc..
Assistant Manager IT & Systems
What do you like best about the product?
It simplifies endpoint management, enforces security standards, and eliminates the need for multiple on-prem tools.
What do you dislike about the product?
More real-time control and automation options would be helpful.
What problems is the product solving and how is that benefiting you?
It enables secure authentication, centralized policy enforcement, and automated provisioning, which helps reduce security risks and streamline day-to-day IT operations.
A solid all-in-one identity and device management platform
What do you like best about the product?
JumpCloud makes it really easy to manage users, devices, and authentication from a single platform. I especially like the centralized identity management with SSO and MFA — it reduces friction for employees while keeping security strong. The UI is clean and intuitive, and integrations with different apps and systems save a lot of time for IT teams
What do you dislike about the product?
Some advanced features take a bit of time to set up, and the documentation could be more detailed in certain areas. Reporting and analytics also feel limited compared to other platforms, so getting deep insights sometimes requires extra effort
What problems is the product solving and how is that benefiting you?
JumpCloud centralizes identity and access management, so I no longer need to juggle multiple tools for user provisioning, authentication, and device management. It simplifies onboarding and offboarding employees, enforces security policies like MFA, and provides a single sign-on experience for all apps. This saves a lot of administrative time, reduces errors, and ensures compliance while giving employees a smoother login process
System and infra security
What do you like best about the product?
Helping to organization security and connect users to system.
What do you dislike about the product?
Limited device policy and stability issue
What problems is the product solving and how is that benefiting you?
Fragment identity and access management
JumpCloud has really helped a lot!
What do you like best about the product?
JumpCloud and all of its features such as SSO login, cross platform support are awesome.
What do you dislike about the product?
Nothing to be specific, everything is cool
What problems is the product solving and how is that benefiting you?
JumpCloud helped my IT team to smoothen our login flow with our apps.
JumpCloud gave me a best experience!
What do you like best about the product?
JumpCloud has helped my team with access to our company resources smoothly.
What do you dislike about the product?
Everything seems fine till now, no issues faced.
What problems is the product solving and how is that benefiting you?
JumpCloud helped me access my company resources on my iPhone device ensuring proper security compliance.
Seamless Identity and Access Management with JumpCloud
What do you like best about the product?
The centralized identity management across devices and applications is the most powerful aspect. It eliminates the need for multiple tools by combining directory services, SSO, MFA, and device management in one platform. The cloud-first approach also saves us from maintaining complex on-prem infrastructure.
It is extremely helpful to have user provisioning, access policies, and device compliance under a single pane of glass. The integrations with popular SaaS tools and security features like conditional access and MFA make onboarding and offboarding seamless. For a fast-scaling company like Zoomcar, it reduces operational overhead while improving security posture
It is extremely helpful to have user provisioning, access policies, and device compliance under a single pane of glass. The integrations with popular SaaS tools and security features like conditional access and MFA make onboarding and offboarding seamless. For a fast-scaling company like Zoomcar, it reduces operational overhead while improving security posture
What do you dislike about the product?
Reporting and analytics could be more detailed, especially when tracking user activity across apps. The UI, while clean, can sometimes make advanced configurations harder to find. Additionally, some integrations still require manual tweaks, which slows down initial setup.
What problems is the product solving and how is that benefiting you?
JumpCloud is solving the complexity of managing user identities, access, and devices across a distributed workforce. Instead of juggling multiple tools for directory services, SSO, MFA, and endpoint management, we now have a single platform that handles all of it. This has made onboarding and offboarding employees much faster, improved compliance with security policies, and reduced IT overhead. For us, the biggest benefit is the increased security without adding extra friction for users, along with the scalability to support our growing team
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