JumpCloud
JumpCloud, Inc.External reviews
3,746 reviews
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IT Systems Engineer
What do you like best about the product?
Most helpful thing about using Jumpcloud is the fact that I can use SSO on machines without having a physical server on site. Saves us a lot of real estate
What do you dislike about the product?
That some OS's aren't supported and updates are somewhat slow
What problems is the product solving and how is that benefiting you?
Solving issues with the lack of real estate on site. Using Jumpcloud to manage SSO for machines for users
Good Experience
What do you like best about the product?
The friendly customer service! I like the flexibility the platforms add.
What do you dislike about the product?
There is a learning curve and things can be a little confusing when starting.
What problems is the product solving and how is that benefiting you?
JumpCloud is providing a nice alternative to other IDP options/
Experience of friendly use.
What do you like best about the product?
Intuitive interface.
Good site browsing experience.
Technical documentation for integration.
Good site browsing experience.
Technical documentation for integration.
What do you dislike about the product?
It still has few native integrations with different security vendors.
What problems is the product solving and how is that benefiting you?
It solves us not having to create a user on multiple platforms at once.
It allows us to apply 2FA to applications that do not have it natively.
It allows us to apply 2FA to applications that do not have it natively.
Excellent MDM system and cloud based directory service
What do you like best about the product?
Very easy set up for onboarding new machines and users.
What do you dislike about the product?
Patching as a paid add on. I feel like that should be included in the price.
What problems is the product solving and how is that benefiting you?
Password policy for end points. MDM solution. I use other tools for remote management.
Easy to use
What do you like best about the product?
- Friendly dashboard
- Integrations with major 3rd parties
- Easy to use
- Lots of online documentation available
- Reasonable price
- Integrations with major 3rd parties
- Easy to use
- Lots of online documentation available
- Reasonable price
What do you dislike about the product?
Jumpcloud could cover the Windows servers as well for software management.
What problems is the product solving and how is that benefiting you?
To verify the Wifi users before they connect with the Corp APs.
JumpCloud is a great alternative to Active Directory and add greater security to any network
What do you like best about the product?
2 Factor authentication to the desktop and a more secure replacement for Active Directory.
What do you dislike about the product?
The pricepoint for a school district is higher than we would like but they said that they might be able to give us a discount.
What problems is the product solving and how is that benefiting you?
This product is going to help us do single sign-on and multi-factor authentication for a diverse MAC and PC environment.
Jumpcloud is a good cloud directory platform
What do you like best about the product?
Jumpcloud makes it possible to have people work all over and be managed by a small team
What do you dislike about the product?
I wish it had more functionality, like remote desktop, third party patching
What problems is the product solving and how is that benefiting you?
We do not have to have Azure AD, or another directory
Highly Modular Offerings, Top Notch API
What do you like best about the product?
The modular options for their services. You can buy what you need, and not pay for what you don't need. Their API is also top notch. Well documented and works great.
What do you dislike about the product?
Application updates (e.g. Zoom client etc) could be better supported. Right now only OS and web browser updates are supported. I'd also like to the option of forcing an OS update via policy, not just pestering a user after the continue to ignore the update.
What problems is the product solving and how is that benefiting you?
Provding a multi-OS MDM product, with the addition of a Cloud LDAP service we can use for VPN authentication. I also appreciate their Command feature so we can write script to deploy software.
Great MFA software for teams
What do you like best about the product?
This is a very simple to use product that allows you to add users to different teams based on their need to access information.
What do you dislike about the product?
I've not had any issues thus far to make me dislike the product.
What problems is the product solving and how is that benefiting you?
We are assisting a client that had a data breach and this product is helping tighten up their security.
Device management made easy
What do you like best about the product?
We use JumpCloud for active device management in a single platform. The tool has been easy to implement and provides a much-needed service for our IT management team!
What do you dislike about the product?
Nothing so far! We found the initial onboarding period to take a little bit longer than anticipated but otherwise very easy.
What problems is the product solving and how is that benefiting you?
We use JumpCloud for unified device management across our entire company to streamline on and off boarding for new users.
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