JumpCloud
JumpCloud, Inc.External reviews
3,746 reviews
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Very useful for managing laptops with SSO
What do you like best about the product?
I love how well JumpCloud integrates with Otta. We use it to sync all user accounts and deploy the JumpCloud agent on all our devices. Then, to assign a device, all we have to do is bind the device to the user, and the local account is made automatically and will sync the windows password with the user's okta password. Very useful and saves us a lot of time during equipment setup.
What do you dislike about the product?
Very little, the UI is easy to use, and JC is a very powerful tool. It can be somewhat challenging to get scripts and program setup configurations done exactly right to automate deploying new machines.
What problems is the product solving and how is that benefiting you?
JC is massively simplifying the new device setup process for us and enables us to sync our SSO passwords and policies to the local password on each employee's device
Nice platform to manage your IT
What do you like best about the product?
Easily integrating SSO with different platforms, policies to ensure the best security
What do you dislike about the product?
small bugs, update modals are popping up to often even if I delay for 1 day
What problems is the product solving and how is that benefiting you?
Ensuring the device security. Easy to manage access to 3rd party apps
A must have for every company.
What do you like best about the product?
Suppose your company uses multiple applications and you want to manage all your users, make your on/offboardings faster and more efficient, and control your company from one place. In that case, JumpCloud is the tool for you!
A true must-have for every company.
A true must-have for every company.
What do you dislike about the product?
The SSO
The ability to set groups with permissions for different applications
The ability to sort everything in a way that makes your job a lot easier and less prone to problems
The amazing GUI
The implementations with over 900 plugins
The ability to set groups with permissions for different applications
The ability to sort everything in a way that makes your job a lot easier and less prone to problems
The amazing GUI
The implementations with over 900 plugins
What problems is the product solving and how is that benefiting you?
JumpCloud helps me manage my users and most applications in one place. My on/offboardings has become easy rather than a chore. Overall JumpCloud is my most recommended app for every business owner.
Good solution for SSO and MDM
What do you like best about the product?
Straightforward to use for enabling SSO across the organization and performing MDM tasks such as patch management and conditional access policies.
What do you dislike about the product?
Since certain features are quite new they can behave slightly unexpected.
What problems is the product solving and how is that benefiting you?
User (conditional) access, device management and patch management. Using these features enhances our overall security posture.
JumpCloud from a Staffing Agency
What do you like best about the product?
What I like the best about jump cloud is being able to manage multiple services simultaneously on one portal. I like how simple and straight forwards it is to use; anybody can quickly learn this software and become efficient at it.
What do you dislike about the product?
One thing I disliked about Jump Cloud was that on the Software management side, you have to get packages from Chocolately and Chocolately doesn't really have much packages out there.
What problems is the product solving and how is that benefiting you?
One problem that JumpCloud solves for me is creating users and linking them to different directories. This saves me a lot of time because I don't have to create users on the other Directories.
Powerful IAM, MDM and Password Manager Tool
What do you like best about the product?
JumpCloud has been an essential tool for our IT team to consistently provide quality employee support by better managing our devices. This consistency is a must for any IT team in a fully remote work environment. The recent release of a dedicated password manager is huge plus for our organization as passwords are now more secure and organized than they were previously.
What do you dislike about the product?
MDM for Mac devices has caused issues in the past. This is mostly relating to having an invalid service token for the admin account when the OS was originally installed, forcing a reinstall the entire OS to get JumpCloud properly configured.
What problems is the product solving and how is that benefiting you?
JumpCloud has solved the most significant problem newly fully remote companies experience: MDM. Being able to properly manage and configure policies for Mac, Windows and Linux devices has improved the overall security of the organization.
JumpCloud allows me to streamline many activities.
What do you like best about the product?
I appreciate the versatility and convenience that JumpCloud offers. The feature set allows me to customise my deployment while giving me full control over when features are used, how quickly they're implemented and from where users can access them globally. In addition, their device management solution for Windows is incredibly helpful in streamlining employee administration by managing Google Workspace without losing the ability to use Google Sign-In for quick setup or troubleshooting tasks outside of our local networks.
What do you dislike about the product?
I found the initial setup of JumpCloud to be quite tedious and potentially time-saving steps could have been included. The user reports also need to provide more detail that can actually help with decision making or achieving a specific goal. In addition, the process automation is sometimes slow, which severely limits my ability to set up tasks in advance.
What problems is the product solving and how is that benefiting you?
With JumpCloud, I'm able to save time by centrally managing user accounts across multiple computers and linking their email to Google.
Jumpcloud is an Amazing cloud directory platform
What do you like best about the product?
User management & device management. It is so easy to manage users and devices using the agent. Also, creating groups can help with all the policy requirements.
What do you dislike about the product?
All good so far. But I have raised feature requirements from time to time. Such as - Adding device group control under Radius to control Radius access to selected device groups or limiting it to only Jumpcloud managed devices.
What problems is the product solving and how is that benefiting you?
One of the major challenges as we moved to remote work after covid was solved by Jumpcloud. User management, device management, policy enforcements, remote software installation all these are handy using Jumpcloud
JumpCloud is great for orgs small and large
What do you like best about the product?
It just works and it is extremely more agile than AD. Easy to setup and works great for small orgs with less than 10 ppl it's free. Usually there is a cost fo enter and JC makes it easy to enter and start using the platform.
What do you dislike about the product?
We were told it would be free for less than 100 ppl however we ended up having to pay for the platform for 6 ppl.
What problems is the product solving and how is that benefiting you?
Directory as a Service
Great tool to manage Windows, Mac, Linux, and Mobile devices -- all in one solution!
What do you like best about the product?
Finally, a cloud-based directory and app provisioning service that works seamlessly across Mac, Windows, Linxus, and mobile devices. We use this tool to support our company of over 300 employees; we're still in the early innings of launching this product, but the rollout has been seamless.
What do you dislike about the product?
Nothing major to call out yet; I hope they'll have more integrations with other popular IT cloud tools in the future. Currently, their native integrations seem lackluster
What problems is the product solving and how is that benefiting you?
JumpCloud is allowing us to package and implement an all-in-one solution for Cloud Directory, Mobile Device Management, Single Sign-On, and Password Policy Enforcements. This gives are users and customers a seamless and much less error-prone experience.
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