JumpCloud
JumpCloud, Inc.External reviews
3,723 reviews
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External reviews are not included in the AWS star rating for the product.
Full control with one IT person
What do you like best about the product?
It is one place to meet all the ISO requirements of IT
What do you dislike about the product?
You have to know what you are doing. Especially with macOS, make sure you're not locking yourself or your employee out of the laptop.
What problems is the product solving and how is that benefiting you?
We don't have an IT guy, and our CTO has to manage the security himself.
He defines the requirements and maintains a table of all employees, sending us warnings when we are not compliant.
He defines the requirements and maintains a table of all employees, sending us warnings when we are not compliant.
Unified User Authenticationand Device Management
What do you like best about the product?
- It aims to simplify IT operations by unifying user authentication, device management, and application access under one platform.
- Support cross-platform directory
- No need for on-premise infrastructure; admins can manage users and devices remotely with ease.
- supports MFA and SSO.
-Can easily integration with AWS and Google Workspace.
- Support cross-platform directory
- No need for on-premise infrastructure; admins can manage users and devices remotely with ease.
- supports MFA and SSO.
-Can easily integration with AWS and Google Workspace.
What do you dislike about the product?
- There is a limited offline support available.
- Pricey for small teams.
- Pricey for small teams.
What problems is the product solving and how is that benefiting you?
It is easy solution to maintain active directory online and for identity management.
Its a very useful platform
What do you like best about the product?
I appreciate how the software functions and the promptness of its updates.
What do you dislike about the product?
Perhaps the password reset time could be a bit longer.
What problems is the product solving and how is that benefiting you?
Jumpcloud has been helpful for me in managing antivirus protection and preventing unnecessary downloads.
Worked with JumpCloud; liked the control, disliked constant admin approvals.
What do you like best about the product?
I like that JumpCloud provides a single platform for identity and device management, reducing the need for multiple tools. Its cloud-native nature makes it easy to scale without worrying about on-prem infrastructure. The ability to integrate with a wide range of applications and support for Zero Trust security principles adds to its convenience and reliability.
What do you dislike about the product?
One drawback is that I need to go through the admin for every single update or download. This makes small tasks a bit restrictive and slows down workflows when I just want to install or update something quickly on my device.
What problems is the product solving and how is that benefiting you?
From a security perspective, it ensures my devices are properly managed, credentials are protected, and access to apps or resources is controlled with strong policies. This minimizes vulnerabilities and helps maintain a safer environment without me needing to handle security configurations manually.
Modern Identity & Access Management
What do you like best about the product?
What I like best about JumpCloud is its strong focus on security. No matter is the laptop is stolen they can open without password .
What do you dislike about the product?
One challenge I’ve faced with JumpCloud is the strict password policy in our organization. After three incorrect login attempts, my laptop gets blocked, and I need to contact the administrator to regain access. Additionally, the frequent update notifications can feel disruptive at times. While I understand these policies are designed for stronger security, they can sometimes impact productivity
What problems is the product solving and how is that benefiting you?
JumpCloud is enabling our organization to consolidate identity and access management, device management, and security enforcement all into one platform. It does away with the necessity of using many different tools because it integrates SSO, MFA, and endpoint control into a single dashboard. To me, this translates into being able to log in once securely to all of the apps and resources I require, while IT manages compliance and security requirements being met across devices.
JumpCloud helps me to manage various IT complexities and other associated tasks that comes with it
What do you like best about the product?
Having been a system administrator for a company for many years and having managed upwards of seven hundred users, it came a time when I had to create workflows and policies for users. Those policies would then automate user and system policies to monitor and manage users in most enterprise software in use. Long story short I have spent time setting up such systems that manage users, systems, and processes. I've become accustom to spending time day in day out manually creating user accounts, setting roles for users and keeping records for which applications users can access.
What do you dislike about the product?
Expanding on how reporting works would be useful—I have a strong tendency to need datasets in a very particular way, and more often than not, I have to use other tools to pull the data and massage it beyond recognition. There are also times where the UI does not review the level of polish needed for more complex group management. Support has been patchy with respect to the complexity of the question, and the right question to be asked in a bid to address the concern is might not be the most convenient context.
What problems is the product solving and how is that benefiting you?
The way other solutions provided JumpCloud solves my fragmentation problem. I no longer need to context switch for identity management, device management and access control, as I work in a ‘single pane of glass’ environment. This means I have lower manual touchpoints, reduced on/offboarding setup mistakes, and more confidence access is actually controlled.
Remote Workforce-Friendly
What do you like best about the product?
Cross‑platform support
Good security features built in
Good security features built in
What do you dislike about the product?
Several users say the built‑in reports aren’t sufficient for certain use cases: e.g. metrics around policy failures, device compliance, or deep audit data
What problems is the product solving and how is that benefiting you?
Diverse devices / operating systems & remote/hybrid work
JumpCloud in Action
What do you like best about the product?
Security features like MFA and policy enforcement give peace of mind without adding too much complexity.
What do you dislike about the product?
The pricing structure can get expensive as you scale with more users and devices
What problems is the product solving and how is that benefiting you?
Jump Cloud has simplified employee onboarding and offboarding — accounts, access, and permissions can be handled quickly, which saves time and reduces errors.
Jump Cloud Review for Amazon Coupon
What do you like best about the product?
Security wise it seems good. The central control for the IT Team to remotely manage and help employees. Especially helpful in work from home environment
What do you dislike about the product?
Restrictions are a bit too much.
The mandatory password length is long with too many characters required. No support for password keychains like Apple Passwords.
Too much distractions during normal work to poke users. There should be a DND zone, will be useful especially in meetings where during presentation too much popups to update software and OS is a big turn off.
The mandatory password length is long with too many characters required. No support for password keychains like Apple Passwords.
Too much distractions during normal work to poke users. There should be a DND zone, will be useful especially in meetings where during presentation too much popups to update software and OS is a big turn off.
What problems is the product solving and how is that benefiting you?
Too much characters and password length requirement. And too much bugging during normal workflows for software updates.
Great IT management solution that changes everything
What do you like best about the product?
I like its ability to mange identities in a single platform. Its also user-friendly and intuitive, with an excellent user interface. Thats why I like how easy it is to set up and the seamless end-user experience.
What do you dislike about the product?
I dont like the pre-configured integration and customization options.
What problems is the product solving and how is that benefiting you?
We used to spend a lot of time on management tasks, but since implementing JumpCloud, our approach to security has improved significantly because you can work in the cloud with multiple systems and easily manage identities while ensuring compliance, and their approach to cloud director services is excellent and brilliant.
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