JumpCloud
JumpCloud, Inc.External reviews
3,758 reviews
from
and
External reviews are not included in the AWS star rating for the product.
JumpCloud: A platform that just works
What do you like best about the product?
I particularly appreciate JumpCloud's unified user management, which provides us with a single login while increasing security and productivity. Their cloud-based platform allows our organisation to access its users from anywhere, streamlining the process significantly compared to traditional methods. Its ease of implementation makes it perfect for all the tasks we need it to do, which in turn means reliable performance. Overall, I am very impressed with what this powerful tool can do; it takes away a major headache, leaving us with some free time!
What do you dislike about the product?
Despite its beneficial features, I find JumpCloud's lack of customer service for free licences disconcerting. In addition, onboarding new office staff can be a challenge, and tasks such as managing scripts or making changes to multiple files using the 'Commands' section are time consuming and complex due to the lack of ease of use. It would be helpful if there was help available when things get difficult to speed up these processes.
What problems is the product solving and how is that benefiting you?
JumpCloud solves the problem of managing user access with a cloud-based directory service. By using JumpCloud, I'm able to gain secure, centralised control over my users' identities without having to buy and manage on-premises solutions.
The perfect solution for my needs
What do you like best about the product?
The simplicity of establishing test environments to evaluate Jumpcloud's potential for enterprise-wide deployment, even with no prior SSO experience, was very pleasing. We were able to meet most of our objectives at an affordable cost and quickly synchronise with our existing Azure AD configuration. Although we ultimately decided not to use the product overall, the installation process gave us some valuable insights that proved worthwhile. Were it not for the financial restrictions imposed by the relevant accountants, jumpcloud would now be part of our stack.
What do you dislike about the product?
Although we set up a way to evaluate Jumpcloud was straightforward, we decided not to implement the product. One of the main reasons for this decision was the accountants; otherwise we would have taken advantage of its capabilities and reasonable price. Nevertheless, working through the setup showed us many useful aspects, even without having dealt with SSO before.
What problems is the product solving and how is that benefiting you?
JumpCloud provides customers with a universal authentication and security solution that eliminates the need to create unique logins and passwords for each device, reducing their workload.
JumpCloud is an exceptional investment
What do you like best about the product?
The best thing about JumpCloud Configuration for remote PC security settings and workstations is its flexibility. I can quickly set up users in different programs with configured SSO connectors. In addition, iOS device management is simplified because Apple's MDM feature integrates perfectly with this platform, allowing me to easily manage user access levels, application usage and password changes! This saves time when bringing new staff on board, as there is no need for tedious manual setup. More advanced computer technology makes this completely unnecessary for the time being.
What do you dislike about the product?
What has yet to impress me about JumpCloud is the need for more contextual support for those unfamiliar with Active Directory or authentication/authorisation (like me). Although a user can figure out how to complete some basic tasks relatively quickly, more tooltips explaining the various concepts and associated processes would help provide better context and make understanding complex operations much more accessible.
What problems is the product solving and how is that benefiting you?
JumpCloud is an ideal solution for small businesses that cannot justify the cost of deploying Microsoft Active Directory. It provides scalable user security and device management, enabling smaller businesses to maintain the same level of security as larger organisations without excessive effort or expense.
JumpCloud: Unlocking business efficiency through cloud-based tools
What do you like best about the product?
In a nutshell, JumpCloud has taken our organization to the next level. We love how it allows us to manage several systems with just one set of credentials, plus its cloud-based authentication services make such an impact when it comes to security. Implementing RADIUS authentication for WiFiVPN was crucial. We were lucky enough that this platform offered precisely what we needed – from asset management tools through system binding options up until Single Sign-On (SSO) connectors linking LDAP directly into Office 365 or Slack platforms - everything works in perfect harmony!
What do you dislike about the product?
Despite the security benefits provided by JumpCloud, I have been unable to integrate it with third-party cloud security solutions such as Prisma Cloud in my past experiences. As long as nothing impedes its zero trust principles and all operations are running smoothly, I do not dislike anything about this service except for this limitation.
What problems is the product solving and how is that benefiting you?
The JumpCloud has been an excellent fit for our company's cloud-based directory needs since it enables us to effortlessly and cost-effectively scale up or down, unlike with our prior solution.
Highly recommended!
What do you like best about the product?
If you're looking for a way to regain authority and control over your authorization, authentication, and accounting (AAA) procedures without managing AAA infrastructure on-premises anymore, JumpCloud provides the perfect solution. Its open architecture makes it cross-platform compatible with no provider requirements, so you can make sure that your cloud applications are always up and running. Furthermore, its extensibility allows support even for SaaS offerings which means no more duplicated maintenance efforts! In short: When AAA is needed in addition to what the public clouds provide - go ahead and choose JumpCloud as your trusted companion.
What do you dislike about the product?
Although the user interface of JumpCloud is concise, specific windows may appear disorderly. To address this issue, data regarding the user receiving a push notification after they have reset their password should be improved within the agent software. Currently, it resembles as if no action had taken place whereas, an alert was already dispatched and awaits acknowledgment from that person.
What problems is the product solving and how is that benefiting you?
The most significant advantage of JumpCloud is its ability to make policy adjustments quickly. This causes mobile device encryption more straightforward and secure for our operations, as the qualities in JC support efficient website advocacy and data protection policies.
Jumpcloud's Service-in-a-box Solution For Regional Businesses
What do you like best about the product?
JumpCloud allows businesses to monitor multiple computers, grant access to different users, and implement additional security measures. Their cloud-directory solution also integrates with many SAAS vendors, simplifying how employees can be on-boarded and off-boarded from several services at once and providing assurance that one set of credentials is enough for accessing all the desired benefits. For companies just starting or those wishing to prioritize their security needs further, JumpCloud is highly recommended!
What do you dislike about the product?
We dislike Jumpcloud's lack of white labeling and public pricing, making it hard for MSPs to profit from the service. This creates an issue with system maintenance income – if this drops, so does our ability to provide this automation that would otherwise streamline operations and enhance them greatly.
What problems is the product solving and how is that benefiting you?
The problem that Jumpcloud solves is the ability to manage inventory remotely, secure endpoints with roles and identities, interact with various tools, and install new software and upgrades.
The perfect tool for the job
What do you like best about the product?
JumpCloud offers us peace of mind. With its centralized user administration capabilities, we can easily and securely grant access to business resources to all authorized users. It's a great alternative to traditional access control systems, as it allows us to maintain security even when we're not in the same physical space. It's a reliable tool that ensures our operations run smoothly and efficiently.
What do you dislike about the product?
I dislike that JumpCloud does not have a more robust system in place for authentication and authorization of users. A great option would be to have the option to tie into an approval process or workflows to ensure that only approved users are able to access the system.
What problems is the product solving and how is that benefiting you?
JumpCloud is solving the problem of providing secure and efficient access to programs and data for all employees. By streamlining the onboarding process and continuously introducing new features, it is helping organizations save time and resources.
JumpCloud - our favorite service
What do you like best about the product?
I'm grateful for the convenience that JumpCloud provides in terms of remote machine management. Its impressive response time, excellent customer service, and accommodating feature requests make it a great tool to streamline operations in the current times. One of the features I find quite useful is the possibility of running scripts from remote machines.
What do you dislike about the product?
It is impossible for me to say anything negative about JumpCloud. I have always been pleased with their prompt, knowledgeable, and helpful customer service.
What problems is the product solving and how is that benefiting you?
Administration of users and devices presents no problems. The company also uses JumpCloud for inventory management. Having the ability to set rules for specific devices is a fantastic feature. We discovered that the greatest benefit is the amount of time saved. The consolidation of formerly disparate functions into a single program has provided the greatest benefit to our business.
The best product for IT
What do you like best about the product?
We love JumpCloud for its modern and intuitive interface, centralized single sign-on service, and comprehensive documentation and support team. The team will stay in touch with you whenever an issue arises to ensure it is handled appropriately. This commitment to customer service makes JumpCloud an invaluable asset to us.
What do you dislike about the product?
I'm only concerned about paying for a more expensive plan if I import many users.
What problems is the product solving and how is that benefiting you?
JumpCloud is solving the problem of account management and device configuration. With JumpCloud, I no longer worry about manually creating multiple accounts or configuring new devices. As a result, I can focus on more urgent tasks instead of wasting time and energy.
One of the best cloud directories manager
What do you like best about the product?
The most significant upside of using JumpCloud is that our organization can use multiple cloud directories, sync them, and import the contact to our system.
What do you dislike about the product?
Creating a custom integration link with HR directories is difficult and keeps showing errors. Thankfully the support team manages to help with it.
What problems is the product solving and how is that benefiting you?
JumpCloud has all management setting for devices, passwords and directories. It combines all the management into one platform for quick access.
showing 1,091 - 1,100