JumpCloud
JumpCloud, Inc.External reviews
3,758 reviews
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External reviews are not included in the AWS star rating for the product.
Great Alternative to AD for SMB!
What do you like best about the product?
JumpCloud is cost effective and allows us to deploy user management, in place of Active Directory where it is BEYOND SIMPLE for our technicians and clients to manage users and devices!
What do you dislike about the product?
The complexity of integrations such as Duo and O365 is challenging to wrap around at first and requires a bit of trial and error to configure accurately. Once deployed, all works great.
What problems is the product solving and how is that benefiting you?
Today, junior engineers do not know how to deploy correctly, configure and manage a solution as complex as Active Directory, so this allows us to manage users and devices without the extensive training needed for engineers.
Overall Experience with access management system - jumpcloud
What do you like best about the product?
Integration and deployment, AD management, Centralized and uniform account management
What do you dislike about the product?
Not encountered anything at the moment, still looking to deploy and look into its full level of functionality
What problems is the product solving and how is that benefiting you?
Centralized management across different Operating systems, MFA, SSO, etc.
Good, flexible system
What do you like best about the product?
Cloud synchnonisation of users (google, microsoft)
What do you dislike about the product?
Not havin more functions like Local admin password management feature
What problems is the product solving and how is that benefiting you?
it solves not having active directory onpremise
Nice to integrate with other Cloud directory
What do you like best about the product?
Patch management for MacBook and user management
What do you dislike about the product?
Does not have much function on JumpCloud's password manager compare to other vendors. Though look forward to the update.
What problems is the product solving and how is that benefiting you?
Mobile Device management for our MacBook helps us to manage the devices properly. Patch management gives us easy implementations on deploying OS patch to staff Macs
Made global remote work possible during Pandemic, Now JC keeps us secure, nimble - 100+ PCs WW
What do you like best about the product?
SUPPORT IS AMAZING, prompt, timely, knowledgable, exceptional Customer Success and coaching!
Simplified SSO and streamlined identity management. Enables great trust amongst our global teams, and we can easily maintain any system remotely and confidently.
Customer for over two years!
Simplified SSO and streamlined identity management. Enables great trust amongst our global teams, and we can easily maintain any system remotely and confidently.
Customer for over two years!
What do you dislike about the product?
As Jumpcloud has added $500M+ in funding and has become a much larger organization, the Rev Ops and Customer Success leadership may consider better communications in forced uplifting and bundling changes. Early loyal customers should be able to renew at the same terms, especially if you became a customer when JC was not as large as it is today.
What problems is the product solving and how is that benefiting you?
Onboarding.
Offboarding.
Hot desk access.
Powerful remote scripting.
MFA.
Visibility of our fleet and the configurations of our PCs.
WIN Patch management.
Most of the features are very useful and powerful.
Offboarding.
Hot desk access.
Powerful remote scripting.
MFA.
Visibility of our fleet and the configurations of our PCs.
WIN Patch management.
Most of the features are very useful and powerful.
Jumpcloud review based on experience
What do you like best about the product?
I have used mostly the SSO service. And the intuitive UI makes it easier to manage OIDC clients configurations
What do you dislike about the product?
Should have built framework for different languages for integrating with their OIDC client
What problems is the product solving and how is that benefiting you?
Most single signon in different platform and devices
Great Crossover Cloud Platform
What do you like best about the product?
Flexibility, crossover, easy deployment, friendly GUI
What do you dislike about the product?
more choices on windows policies will be great
What problems is the product solving and how is that benefiting you?
teleworking compliance policies
Jumpcloud integrates well with many applications and the end user interface is easy to navigate
What do you like best about the product?
The main upside is having many of your applications tied into one console.
What do you dislike about the product?
I don't like that the windows that pop-up for Jumpcloud don't integrate all the time with LastPass password manager
What problems is the product solving and how is that benefiting you?
MFA is great and the benefit is a more secure environment
JumpCloud makes SSO Easy
What do you like best about the product?
Jumpcloud makes SSO Easy to deploy, It also makes management of user's in mac only environment easy without needing to add Active Directory.
What do you dislike about the product?
JumpCloud platform is growing, Like most SaaS additional features increase your cost. Support has had it challenges in the past year but has seemed to get better in the past couple months.
What problems is the product solving and how is that benefiting you?
IAM without a directory. We are Mac only enviroment and needed something to take care of SSO and we did not want to install windows AD
Worries-free user management
What do you like best about the product?
The introduction of JumpCloud in a small company like mine, where IT management is only a marginal part of my activities, has allowed me to free up a lot of time from user management operations at the domain level. The benefit was immediate and the product implementation was enthusiastically received by the whole company
What do you dislike about the product?
Many look at the cloud and SaaS with great distrust, considering the fact that you don't have total ownership over the data. Although this is partly acceptable, it doesn't worry me much, having total trust in the provider.
Furthermore, with the support of the API, there is no lock-in, which occurs with the use of many other technologies.
Furthermore, with the support of the API, there is no lock-in, which occurs with the use of many other technologies.
What problems is the product solving and how is that benefiting you?
Even with a numerically reduced team, the management of shared resources and utilities had become a problem. Now, with managed accounts, we have totally revolutionized all our services, implementing, according to our needs, login via LDAP, SSO or OpenID.
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