JumpCloud
JumpCloud, Inc.External reviews
3,758 reviews
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JumpCloud Remote Assist is very helpful
What do you like best about the product?
The latest feature JumpCloud Remote Assist enabled an intuitive and easy way to assist our end users.
What do you dislike about the product?
When managing macOS laptops, it's unclear when the commands and policies were completed in the laptops. It would be interesting if the status changed only when the final task were completed. For example, if I have a command that would install Google Chrome, using PKG. It would be good to receive the status completed only after the PKG was download and installed. Currently, I got the completed status, but the process is still in progress.
What problems is the product solving and how is that benefiting you?
We are able to create cool automation in order to enhance the laptop provisioning process. In addition, the workflows for user management are great.
Great platform to manage Endpoints, without having to rely on traditional Active Directory Services.
What do you like best about the product?
It is a very systematic platform where one can manage Endpoints without having to rely on traditional directory architecture -- on-premise solution.
What do you dislike about the product?
The only drawback I found is the cost, apart from this all tools are good.
What problems is the product solving and how is that benefiting you?
We can remove our on-prem directory services and enroll all endpoints be it at any network, and manage them freely without hassle.
Great MDM Provider for Linux, Windows, Mac, and Mobile
What do you like best about the product?
I love that they continue to add new features every quarter; ex Password Manager, Remote Assist, and Mac Policies. I also love their Slack Workspace where I continue to learn and can ask any questions I might have.
What do you dislike about the product?
I don't particularly appreciate that they removed the Encryption Widget from the home page without notice. They need a better way to inform their customer of new changes: email, RSS, etc.
What problems is the product solving and how is that benefiting you?
IAM Directory
Asset Management
MDM for Mac and PC.
macOS Zero Touch Enrollment using DEP and VPP.
Software Management for Mac and PCs
Secure our Devices - Encryption, Screen Lock, Password policies, etc.
SSO / Identity Management
Asset Management
MDM for Mac and PC.
macOS Zero Touch Enrollment using DEP and VPP.
Software Management for Mac and PCs
Secure our Devices - Encryption, Screen Lock, Password policies, etc.
SSO / Identity Management
JumpCloud has been a good alternative to active directory
What do you like best about the product?
The ease of use makes it a good solution.
What do you dislike about the product?
Wish the pricing could be more competitive.
What problems is the product solving and how is that benefiting you?
Centralizing management of user identities and devices.
Easy to use and works well
What do you like best about the product?
Integration with MS365 Entra for user sync and MFA. They keep adding features that are useful over time.
What do you dislike about the product?
Dir sync stopping a few times but was not hard to get fixed.
What problems is the product solving and how is that benefiting you?
Central device managment and MFA. Inventory information.Central device management and MFA. Inventory information.
Pretty nice experience, but some features needs to be perfected :)
What do you like best about the product?
This helps us a lot on distributing security policies
What do you dislike about the product?
In my honest opinion, password manager and package distribution (via .dmg images).
What problems is the product solving and how is that benefiting you?
To keep our PCs updated and configured as we want to
Solid MDM+ Platform
What do you like best about the product?
Robust product and feature offering and support for multiple OS' streamlining management to a single platform for our organization and team. Innovation and new feature release cadence a really big plus as well.
What do you dislike about the product?
Not so much a dislike, and they're very honest and upfront about it, in that the product will do 80% of what some of the other "so called leaders" in the space do which is a valued trade off in the product supporting various needs we have as an organization beyond just MDM and VPN
What problems is the product solving and how is that benefiting you?
VPN, MDM, User identity management and device/hardware policy management. Basically ensuring we can secure our users devices, account and network access via a unified platform
It is a tool with a lot of potential
What do you like best about the product?
its simplicity and ability to scale to multiple alternatives
What do you dislike about the product?
Support in languages other than English would be desirable.
What problems is the product solving and how is that benefiting you?
authentication and SSO
Great Identity and Device Management Product
What do you like best about the product?
Simple to use interface and easy to get started with
What do you dislike about the product?
The remote connect functionality isn't as simple as other tools
What problems is the product solving and how is that benefiting you?
We're fully remote with no server. The identity solution is great for our cloud-based organization.
Simple to use
What do you like best about the product?
Integrating all programs into one platform
What do you dislike about the product?
The 2fa which is required for every login
What problems is the product solving and how is that benefiting you?
To reduce time wastage
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