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JumpCloud

JumpCloud, Inc.

Reviews from AWS customer

5 AWS reviews

External reviews

3,921 reviews
from and

External reviews are not included in the AWS star rating for the product.


4-star reviews ( Show all reviews )

    Patrick K.

Free forever

  • March 02, 2023
  • Review provided by G2

What do you like best about the product?
Free for limited users as we get up to speed and learn the product. All features are included.

Also included the MDM so you can keep all endpoint stuff in 1 place.
What do you dislike about the product?
The interface is a little confusing. For example under a users groups they are all listed. You put check marks against the ones that are required. Not so intuitive.
What problems is the product solving and how is that benefiting you?
SSO mainly. We want a single place to manage our users and msg devices and passwords, app access and be able to support them too.

We are more secure I'm sure


    Steven J.

A great SSO tool

  • March 02, 2023
  • Review provided by G2

What do you like best about the product?
Single sign-on for the web applications
Easy to assign applications to the end users
What do you dislike about the product?
Compliance concern compared to some other competitors (for example, Okta)
What problems is the product solving and how is that benefiting you?
We benefit from permission control and management, application management. Traditionally we might need to configure user access inside each individual apps but we can do in a single platform.


    Jenna S.

3 1/2 years with Jumpcloud - My review

  • March 02, 2023
  • Review provided by G2

What do you like best about the product?
I love the ability to easily assign access to multiple devices with a couple clicks. Makes user management easy.
What do you dislike about the product?
The price has gone WAY up. To get barebones is expensive. All features should be separate, so the customer can purchase what they need.
What problems is the product solving and how is that benefiting you?
Bringing together multiple cloud environments without the need to manage individual accounts on each environment.


    Guillermo T.

JumpCloud has everything to manage you IT stack

  • March 02, 2023
  • Review provided by G2

What do you like best about the product?
Central manage all your devices under one platform. MDM, Office 365 AAD sync, BitLocker via policies, update management and more!! Password manager, remote support, too much to name... it's awesome!
What do you dislike about the product?
Complicated pricing, they should stick to bundles instead of add-ons that cost way too much money compared to other solutions on the marker. This is the only bad thing about the service.
What problems is the product solving and how is that benefiting you?
Multi-device MDM


    Andrew B.

Good tools for remote management

  • March 02, 2023
  • Review provided by G2

What do you like best about the product?
Jumpcloud is one of the few device management platforms that works with multiple operating systems. We use it to manage our windows and linux corporate devices. They make it easy to get started and their free tier of 10 users/devices is a great way to get started with device management at a small organization.
What do you dislike about the product?
The pricing structure can be a little bit confusing when you first get used to it. It can be hard to design a plan/bundle that has the needed features while keeping the pricing competitive with other device management services.
What problems is the product solving and how is that benefiting you?
Jumpcloud helps us solve our MDM requirements for windows and linux devices. Very few groups offer easy linux device management so streamlining this into a single service prevents us from needing an additional management system.


    Tyler W.

Great tool! Continuing to expand their offerings.

  • March 02, 2023
  • Review provided by G2

What do you like best about the product?
The main thing I find helpful about Jumpcloud is having so many different management pieces all in one place.
What do you dislike about the product?
There are a few things that Jumpcloud lacks, but nothing that isn't already being worked on or that couldn't be fixed with some small UI or UX changes.
What problems is the product solving and how is that benefiting you?
Helping facilitate the remote nature of the business that I work for.


    Yair G.

Highly secured and user friendly

  • March 02, 2023
  • Review provided by G2

What do you like best about the product?
- The SSO - login once
- The app - push login notification
What do you dislike about the product?
The separate login and portal for admin and user
What problems is the product solving and how is that benefiting you?
SSO, directory, device management (including Mac)


    Juan R.

Use JumpCloud to manage users and devices in homelab

  • March 02, 2023
  • Review provided by G2

What do you like best about the product?
JumpCloud is very intuitive and simple to use, yet has a dynamic range of features. I really enjoy using it in various different ways in my home lab
What do you dislike about the product?
Haven't found anything really all that bad about it
What problems is the product solving and how is that benefiting you?
Has a more robust set of tools for Identity and device management


    Michael C.

A helpful tool, with the potential to be an invaluable one

  • March 02, 2023
  • Review provided by G2

What do you like best about the product?
The ability to centrally manage a domainless environment is absolutely crucial in any modern IT department. Having the ability to deploy software, enforce policy, and run commands with broad brushstrokes is essential.
What do you dislike about the product?
There are elements of JumpCloud that still need further development; flexibility in criteria when automating group creation is one such area. Further development needs to be done for update automation, particularly on macOS. There are certain elements of the admin console that effectively do more or less what I need them to, but perhaps not as efficiently or flexibly as I'd like.
What problems is the product solving and how is that benefiting you?
We had no domain or centralized control over our workstation fleet. JumpCloud allows us that control.


    Toby C.

Solid MDM product with good support and feature cadence

  • March 02, 2023
  • Review provided by G2

What do you like best about the product?
JumpCloud is a solid suite of MDM tools. It's been really useful in terms of managing our devices and security across the business.
What do you dislike about the product?
No real downsides. Sometimes the UX can be a little complicated, but it's a powerful tool, so that's to be expected.
What problems is the product solving and how is that benefiting you?
Managing our devices as they come in to the business, installing software and remote management.