JumpCloud
JumpCloud, Inc.External reviews
3,921 reviews
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They make it easy
What do you like best about the product?
Jumpcloud makes it easy to get signed up and running. It only takes a few minutes to get a cloud-based LDAP server up and integrated into an application. Easier than testing all of the open-source alternatives.
What do you dislike about the product?
Not really a jumpcloud issue, but more of just the issues getting 3rd party applications using LDAP in sync with what jumpcloud sends back and organizes the directory.
What problems is the product solving and how is that benefiting you?
Rather than upgrade on-prem systems, it was easier to go with cloud-based to make it easier to integrate other third-party applications and have all authentication in one place.
Excellent IAM & MDM solution
What do you like best about the product?
JC offers one of the most user-friendly, comprehensive approaches to identity and access management, providing an extensive breadth of features, a plethora of convenient integrations, and highly useful additions like MDM and patch management across the platforms. Implementation is fairly simple for a quick start, but one should pay attention to all the features and their proper implementation.
What do you dislike about the product?
The only disadvantages appear to be limited Linux support (not all distros are supported) and some minor issues with customer support that have been rectified.
What problems is the product solving and how is that benefiting you?
With business processes spread across multiple environments and platforms, JC helped centralise, decrease time spent and improve productivity, thus reducing workload and speeding up overall activities.
one year on Jumpcloud
What do you like best about the product?
easy to use and understand. Efficient to deploy key to servers and flexible configuration.
What do you dislike about the product?
It doesn't remove user from systems and it's not PCI compliant
What problems is the product solving and how is that benefiting you?
Centralized authentication for users
JumpCloud: A great MDM and IAM tool
What do you like best about the product?
JumpCloud is a very excellent MDM software. It enables you to seamlessly manage multiple devices remotely, and very good with IAM and security plus features SSO(SAML) making it a great experience.
What do you dislike about the product?
I did not really like how the UI did not have any search options for the list of features on the side, it would have made going through the different features more quickly and hassle-free.
What problems is the product solving and how is that benefiting you?
It has helped me in Managing devices, and onboarding and offboarding and connecting different apps through SSO to integrate different profiles like Salesforce. It has also aided me in providing remote support.
Works Amazing!
What do you like best about the product?
Love the portal, easy to use and manage many workstations. High recommend for MSP's as well.
What do you dislike about the product?
Wish it was less expensive but other than that it's great!
What problems is the product solving and how is that benefiting you?
Manage workstations
Needed for the modern workforce
What do you like best about the product?
Having cloud directory and app provisioning services is necessary in today's world. Since there are so many cloud apps and business portals to manage, it can save organizations a lot of time and complexity by utilizing a tool like JumpCloud. Creating a unified access and authentication experience for end users makes their lives easier while maintaining security, which is often difficult to achieve.
What do you dislike about the product?
I was glad to see the release of a password manager product as this area was lacking in the platform since not all apps have SSO capabilities. Unfortunately, the password manager product doesn't seem to be quite there in its effectiveness and usefulness since it doesn't seem to have an adaptive search capability (based on the URL that you have active) and its password injection doesn't work correctly on a few sites. But at least it exists and I'm sure will get better over time.
What problems is the product solving and how is that benefiting you?
Jump cloud solves the complexity of managing several different logins, including on the local device level. It allows us to be flexible whether we are in the office or out of the office to gain secure access to our needed resources.
Novice IT guy review
What do you like best about the product?
JumpCloud makes it easy to provision users! Have a legacy Windows 2013 AD server, but all new users since then are native JumpCloud syncing Office 365 and Google.
What do you dislike about the product?
Learning curve. It's not that things are really that hard, it just don't have the time to develve into JumpCloud to take advantage of all the features.
What problems is the product solving and how is that benefiting you?
Eliminating Active Directory. Syncing Google and Office 365 user base.
review
What do you like best about the product?
the multi tenant optino that they have to manage the devices
What do you dislike about the product?
need more applications database as they dont have too manuy
What problems is the product solving and how is that benefiting you?
we can manage all our mac computers and apply all the applications and security features as we need
Great cloud-based directory option available for different OS including Windows and MacOS
What do you like best about the product?
Easy to configure and deploy, a great cloud-based directory solution available for remote workstations of different OS, including Windows, MacOs and Linux workstations.
What do you dislike about the product?
JumpCloud works just fine as expected, it would be nice if it could be more affordable for larger installations, as the cost can be considerable depending on the amount of devices and users connected to the system.
What problems is the product solving and how is that benefiting you?
We could not find any better solution to manage cloud directory services using different OS (Windows, MacOS and Linux) , so JumpCloud is really doing a great job.
Good Service
What do you like best about the product?
Security is reliable and Jumpcloud seems to be in line with new security protocols.
What do you dislike about the product?
Sometimes delays in logging in can be frustration, but it's pretty minimal.
What problems is the product solving and how is that benefiting you?
Allows for security access to our systems and programs.
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