JumpCloud
JumpCloud, Inc.External reviews
3,921 reviews
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The Perfect Startup Tool
What do you like best about the product?
MDM, LDAP, SSO, IdP, Directory sync... it has so many capabilities that make it a great fit for small companies that want to start somewhere. As you use the product, you can see the endless potential that it can have.
What do you dislike about the product?
Although it's great for startups, it feels like it gets to a point where customizability and usability begin to decrease depending on specific tasks and duties.
What problems is the product solving and how is that benefiting you?
It creates an all-in-one place for IT needs and necessities that can be as robust as you want it to be depending on the scripts, policies, and configurations that you push out.
We love jumpcloud easy to use for all!
What do you like best about the product?
Having the ability to add all our sites added so our employees can have easy access to every site
What do you dislike about the product?
The price and no wiggle room with contracts
What problems is the product solving and how is that benefiting you?
Not having to go to every clinic to update windows.
Password manager
What do you like best about the product?
The password manager integrates nicely with JumpCloud.
What do you dislike about the product?
Comparing to other password managers, it's lacking features.
What problems is the product solving and how is that benefiting you?
It helps us keeping track of employee endpoints, applying updates and monitoring.
Easy setup great features
What do you like best about the product?
easy to get started, advnaced options if you need them or basic setup quickly and build from there.
What do you dislike about the product?
nothing to dislike everything was simple and easy
What problems is the product solving and how is that benefiting you?
easy trial of mac workstations and mobile management
Very impressive all in one IT platform for startups
What do you like best about the product?
Endpoint management, SSO, password manager all in one
What do you dislike about the product?
Complex admin, difficult to see whether policies are working correctly or not, no inventory management service (e.g., warehouse to store and ship laptops)
What problems is the product solving and how is that benefiting you?
Identity and Access Management
JumpCloud: Perfect for my needs
What do you like best about the product?
I find JumpCloud's multi-platform support to be one of its most useful features - it allows me to manage Mac, Linux and Windows devices with ease. The ability to choose an alternative user database to import users from systems such as O365 into my network is also a great time saver. I'm also impressed with the built-in scripting capabilities; this feature alone has reduced the RMM workload within our organisation. Finally, with the recent introduction of the Apple Mobile Device Manager, the benefits are even greater, adding even more value when used in conjunction with other management tools available on the market today!
What do you dislike about the product?
I appreciate that the backup team is open to implementing new improvements, but there are still areas of JumpCloud that need improvement. These include adding the ability to move devices between different groups, better Android compatibility, having built-in rules which would then allow better leverage of responsibilities and privileges on their dashboard.
What problems is the product solving and how is that benefiting you?
Using JumpCloud, I can easily and securely manage authentication for all my on-premises and cloud resources. It simplifies the process of authenticating users across multiple sources by eliminating the manual configuration required with traditional directory services such as Active Directory or LDAP.
A Game-Changer for Security
What do you like best about the product?
I love the ease of use of JumpCloud and all its practical features. Hosting applications in the cloud eliminates the need for costly VPN connections or Active Directory infrastructure, which really helps save money! What stands out most to me is the device management capabilities - it allows us to do things that were previously impossible without Group Policies. Installing programs with Chocolately packages is also a great feature - plus you can choose between pre-packaged bundles or pay-as-you-go models depending on your needs; very cost effective too! Free accounts for up to ten users are also available, so there's no pressure during the trial period.
What do you dislike about the product?
Overall, I find JumpCloud to be quite reliable and works well. However, I feel that there could be improvements in terms of customisation options when it comes to the presentation layer. It would be a great help if tasks, activities and reports related to multiple OS applications were better arranged in folder structures with clear labelling conventions such as prefixes - that way navigation wouldn't require so much digging around for key elements each time!
What problems is the product solving and how is that benefiting you?
JumpCloud solves the challenge of securely and effectively managing users, computers and applications from a single, centralised platform. This means I can rest assured that my user authentication systems are secure, while I can easily access remote networks on any device at any time.
Recommended for all small business
What do you like best about the product?
It has advantages for a small or medium business since it covers all IT needs without having a specialist IT officer to manage it.
What do you dislike about the product?
The tools aren't too advanced for some IT operation that is complex. Still, for a small business, it will give all that basic IT needs.
What problems is the product solving and how is that benefiting you?
We use it to manage password authentication and identity management. It is to secure our applications from unauthorized access or ill-intent hackers from gaining confidential information.
Good and bad of JumpCloud
What do you like best about the product?
JumpCloud is the perfect tool for a small or medium business that does not have too much budget for regulating all the IT stuff we need. All can be done with this software, from device management to password regulation.
What do you dislike about the product?
None. It has helped us with all the IT tools that we need to make the business runs smoother.
What problems is the product solving and how is that benefiting you?
The most critical problem that Jumpcloud is benefitting us with is policy management. Our workers must use the devices according to the policy and not against the law.
Perfect MDM and password management platform
What do you like best about the product?
Password management lets the administrator configure the shared folder so anyone with the credential can use it.
What do you dislike about the product?
Applying policies to a device is allowed, but the setting is confusing, and some devices won't follow the procedure.
What problems is the product solving and how is that benefiting you?
One-stop-center for all tools we need to regulate passwords and devices. Save time by automating the task and procedure.
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