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JumpCloud

JumpCloud, Inc.

Reviews from AWS customer

4 AWS reviews
  • 5 star
    0
  • 4
  • 3 star
    0
  • 2 star
    0
  • 1 star
    0

External reviews

3,758 reviews
from and

External reviews are not included in the AWS star rating for the product.


4-star reviews ( Show all reviews )

    Apparel & Fashion

I have been in the IT business at Corp 500 orgs for 30 + Years

  • July 26, 2022
  • Review provided by G2

What do you like best about the product?
The ease of use with all the best practice tools at your fingertips. I also take advantage of the TAM professional services.
What do you dislike about the product?
Not much to say on this matter. As my team gets more familiar with using Jump Cloud there is less downtime for our IT Assets so nothing to dislike
What problems is the product solving and how is that benefiting you?
Having the option to leverage theTAM / Professional services has cleared a lot of issues with augmenting my IT Team gaps in using Jump Cloud effectively.


    Aviran B.

Great product that can give competitors a fight

  • July 26, 2022
  • Review provided by G2

What do you like best about the product?
JumpCloud is intuitive, sleek and well-designed MDM Software that works great with different endpoints such as MacOS and Windows.
We use this product for our windows endpoints
What do you dislike about the product?
We had some issues with user activation, but nothing we can overcome with. other than that i have not really any dislikes about this product.
There are stronger competitors but every strength of JUMPCloud is weakness on the others and vice-versa
What problems is the product solving and how is that benefiting you?
Our windows, android devices


    Financial Services

JumpCloud all in one tool

  • July 26, 2022
  • Review provided by G2

What do you like best about the product?
We are still incorporating a lot of the tolls and resources that JumpCloud has to offer. So far the ease of implementing them has made our job easier.
What do you dislike about the product?
The biggest downside is when the end user does not have internet access and they can't verify their login if they don't have TOTP enabled.
What problems is the product solving and how is that benefiting you?
It is providing us with an attentive to AD. By utilizing all of the resources it's making our jobs as admins easier.


    Marcelo C.

It' a great envinrolment to manager users and devices.

  • July 25, 2022
  • Review provided by G2

What do you like best about the product?
Integration with users, devices and the possibility to manage admins.
What do you dislike about the product?
When I disable a user in G Workspace it doesn't disable in Jumpcloud, so I have to disable in both.
What problems is the product solving and how is that benefiting you?
This helps me to manage the device in an Active Directory on the cloud.


    Facilities Services

Excellent platform, as a integrator very easy to setup a custom saml

  • July 25, 2022
  • Review provided by G2

What do you like best about the product?
User experience, easiness of setup, quick an easy acess
What do you dislike about the product?
Didn't use many features so i can't make a proper assessment, would be great to understand how i can have my SaaS application in the marketplace.
What problems is the product solving and how is that benefiting you?
I accomplished what i needed to accomplish setting up a custom saml application integration


    Esther P.

Jump cloud is a great platform

  • July 24, 2022
  • Review provided by G2

What do you like best about the product?
Love the UI! very easy to use.
I'm not an IT person and it's easy and understandable for me to use
What do you dislike about the product?
It's difficult to manage apps via the platform
What problems is the product solving and how is that benefiting you?
Active directory, MDM, patch management


    Or G.

Good LDAP or RADIUS in cloud

  • July 23, 2022
  • Review provided by G2

What do you like best about the product?
I was very favorably impressed by the jumpcloud product from the simplicity and convenience of setting up an IAM product for the benefit of the organization or for the benefit of an integrated RADIUS or LDAP authentication solution
What do you dislike about the product?
In their advertisements, it says that they are Active Directory in the cloud and not a product with LDAP and RADIUS and I did not find this capability
What problems is the product solving and how is that benefiting you?
A cloud-managed LDAP or RADIUS server


    Julien G.

Great AD replacement

  • July 22, 2022
  • Review provided by G2

What do you like best about the product?
The central directory synchronized with MS
The single sign-on on desktops
The radius capabilities for VPN and wifi
What do you dislike about the product?
The pricetag is quite high, I'd like a light radius version
I would love to have a Windows remote profile mechanism to fully automate user creation
What problems is the product solving and how is that benefiting you?
Single place and Strategy for passwords


    Manan B.

JC is not just a SSO but have way more cool features like user management, least privilege etc.

  • July 22, 2022
  • Review provided by G2

What do you like best about the product?
Jumpcloud has a lot of APIs which you can use to integrate with your existing automation or use it to create some brand new automation. Moreover, it also has very cool user management features.
What do you dislike about the product?
TBH I can't think of any limitation. We were able to achieve all the use cases with the help of Jumpcloud.
What problems is the product solving and how is that benefiting you?
Device management and user management with the help of Jumpcloud. Moreover, it has the potential to integrate with VPN, and radius authentication for WiFi and we are evaluating it.


    Shubham G.

Good service

  • July 22, 2022
  • Review provided by G2

What do you like best about the product?
I like mostly the Windows user management and Jumpcloud commands. Jumpcloud commands have helped us in removing any configuration management tool. It works in the same way as we wanted.
What do you dislike about the product?
Users who are not admin in the portal cannot see the servers they have access to. This creates an issue because each user comes to us asking the IPs of the server they have access to. For me, the user portal is just for password management and we can't do anything else with that.

Secondly, if I want to remove a specific user from a server, it prompts that removing this user from the server will also remove it from the group this user belongs to. I think I should be able to adhoc remove a user from a server without modifying any group.
What problems is the product solving and how is that benefiting you?
Mostly it is resolving issues with user management and grouping in the server and removing the need for a configuration management tool to be managed by our team.