JumpCloud
JumpCloud, Inc.External reviews
3,738 reviews
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Great Device Management
What do you like best about the product?
Works great on all of the platform: Linux, Windows and Mac!
Sync with SSO accounts works great
Sync with SSO accounts works great
What do you dislike about the product?
Some policies are not alerting as wanted (encryption on mac works great but without alert)
What problems is the product solving and how is that benefiting you?
Device management per user on all platforms.
Mostly security policies.
Mostly security policies.
Very user-friendly
What do you like best about the product?
The Main configuration panel I like it .
What do you dislike about the product?
The front-end looks oldest and in my opinion needs an upgrade.
What problems is the product solving and how is that benefiting you?
We use jumpcloud MDM to inventory all workstations.
Work made easy
What do you like best about the product?
How user friendly it is. I was able to fully understand it during the university courses
What do you dislike about the product?
Onboarding one by one and making sure people remember their login
What problems is the product solving and how is that benefiting you?
Being able to connect gmail with their account
Excellent product for managing devices!
What do you like best about the product?
The ease of use. It's very easy to learn and setup, I appreciate the diversity of the policies and the ability to use it with Windows/Mac and Mobile. Very good software.
What do you dislike about the product?
There really isn't much not to like. I would have liked some more customization of user signatures and the ability to push iOS updates through the software. Otherwise it's great.
What problems is the product solving and how is that benefiting you?
JumpCloud has allowed me, a lone I.T. guy to remotely control company laptops. As everyone works from home, it is incredibly useful. Prior I had no control over the local users.
Recommendations to others considering the product:
If you need an easy to use way to manage devices remotely, this is the software!
Glad i found this!
What do you like best about the product?
With Jumpcloud user management become easy and time saving for me. It's very easy to use and get started, I would like to appreciate team Jumpcloud for developing this.
What do you dislike about the product?
So far I had a very amazing experience with Jumpcloud but I think their single sign-on can get better and more smooth.
What problems is the product solving and how is that benefiting you?
user management, id risk management , single-sign on.
Excellent product!
What do you like best about the product?
I like that Jumpcloud is easy to work with. The channel team is flexible and easy to negotiate with. Our customers are asking for the technology, so we are selling it to them!
What do you dislike about the product?
Nothing really. Again, Patrick Wiley has been an outstanding representative of Jumpcloud. GuidePoint will likely continue to sell Jumpcloud to our customers because it's working very well.
What problems is the product solving and how is that benefiting you?
We have sold the JumpCloud Platform Plus Package & Patch Management to our customers, helping them to increase their performance and have less downtime due to cybersecurity issues.
MDM Solution for everyone
What do you like best about the product?
Was easy to install across the company. We used it on Mac, Windows, and Linux. For Mac we been able to do it using google business so was easy. With the rest was just a few clicks and we been able to check the progress in the dashboard.
What do you dislike about the product?
We had an issue with one of our devices, we are not sure what happened and we had to re-install windows. We contacted support, but we didn't wait for an answer due to the emergency.
What problems is the product solving and how is that benefiting you?
JumpCloud solved one of our security issues and was part of the SOC we worked on. Now we are able to keep control of all our devices, erase disks and activate remote encryption.
Jump cloud is the way to go.
What do you like best about the product?
Is easy to understand and use at the same time. From binding machines to implementing policy and generating reports just a few clicks away.
What do you dislike about the product?
Love it. nothing to dislike or maybe except that if i didn't bring my phone to work then I am pretty stuck.
What problems is the product solving and how is that benefiting you?
I am using it daily to bind machines. Is so much easier than joining a domain compared to last time.
Unified Management and Seamless Integration, But Pricey
What do you like best about the product?
I appreciate JumpCloud for its fantastic single pane of glass functionality, which allows me to manage multiple aspects of my IT infrastructure seamlessly. The platform's ability to integrate single sign-on for our applications and apply conditional access policies is incredibly useful and beneficial, providing a streamlined and secure working environment. Additionally, the flexibility JumpCloud offers by not locking into specific vendors is a major advantage. It works remarkably well across various platforms and devices, be it Mac, PC, iPhone, or Android. Managing everything centrally from the cloud, including device management, single sign-on, RADIUS for Wi-Fi login, and even LDAP for printers and scanning, is a significant benefit, especially with many remote workers. The transition and setup of JumpCloud were straightforward, which made it easy to integrate and move devices, even though it was somewhat time-consuming. JumpCloud effectively consolidated many fragmented systems into one cohesive and manageable platform.
What do you dislike about the product?
I find the user interface a bit laggy and slow, which can be frustrating at times. Although improvements are ongoing, it's still an area that could use enhancement. Another aspect that I would change is the pricing. The transparency of the pricing model is lacking, making it difficult to understand the cost breakdown, and it seems a bit expensive for the features offered.
What problems is the product solving and how is that benefiting you?
JumpCloud centralizes device management, resolves fragmented systems, enables remote access, and streamlines onboarding during acquisitions. It provides cloud management for remote workers, integrates various services, and synchronizes tools seamlessly across platforms.
JumpCloud ease of use is the best reason to recommend it to others.
What do you like best about the product?
Privacy and support team, ease of use. The customer can review their users with little technical knowledge. The infrastructure is easy to understand and has free trails and good pricing.
What do you dislike about the product?
Traffic problems and there's is no phone support. Problems when network changes. Upper tiered packages can be made less expensive. Nothing much to improve there.
What problems is the product solving and how is that benefiting you?
I am using it to easily manage my customers profile. It's features are helping me attract more customers. And I can surely see a increase in my production also.
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