JumpCloud
JumpCloud, Inc.External reviews
3,738 reviews
from
and
External reviews are not included in the AWS star rating for the product.
Great for 10 users / 10 devices, but prepare for a budget as you grow bigger
What do you like best about the product?
Free plan to start, very easy to get on board. Clear pricing and no surprises! Documentation, user management, and implementation is straight forward.
What do you dislike about the product?
Too many "add-on" features, here and there and they all add up to a pretty significant cost.
What problems is the product solving and how is that benefiting you?
User permissions management for NAS and web applications we build for our clients. We save the hassle of implementing our own user management system.
Recommendations to others considering the product:
Make sure your organization won't be growing too quickly. Plan ahead in terms of budget.
Flexible and Easy to Use Identity and MDM
What do you like best about the product?
JumpCloud is an easy-to-use identity and lightweight MDM for cross-platform businesses.
What do you dislike about the product?
The JumpCloud feature set is great, but the cost per agent is a bit too high for most small businesses.
What problems is the product solving and how is that benefiting you?
JumpCloud makes IT admin of multi-platform environments a breeze. Ease of integration and self-explanatory console allows IT admins to quickly understand and take control of an environment.
It's Effective and Easy to Use
What do you like best about the product?
I like how fast it is to get the agent installed and set up on a Windows computer especially. The instructions are clear and you can have control over a device in only a couple of minutes.
What do you dislike about the product?
The risk of losing access to a device if you accidentally remove the JumpCloud controlled admin account from a device that did not already have an existing Admin account on it is somewhat worrying but I was already warned about the possibility of that happening and exactly what I needed to do to ensure that would never happen.
What problems is the product solving and how is that benefiting you?
It's going to help ensure that the devices that I've set up are used in the way that I intend them to. There is a high level of safety achieved with next to no decrease in efficiency.
Simplifying your user management on the cloud with JumpCloud!
What do you like best about the product?
JumCloud enables a single user directory across all the platforms. It allows using the single user credentials access to use the entire organization directory access. It can be used in both on-premises and cloud-hosted services across your cloud service providers such as Azure, AWS, GCP, etc.
What do you dislike about the product?
The user interface is good however requires some advanced modifications such as refresh capabilities, unified dashboard availability, etc.
JumpCloud is a new concept in the field of Industry 4.0 standards and has done a good job in introducing such features to improve the organization's efficiencies.
JumpCloud is a new concept in the field of Industry 4.0 standards and has done a good job in introducing such features to improve the organization's efficiencies.
What problems is the product solving and how is that benefiting you?
No specific issues faced yet. It reduces the number of attempts for the user logins. It also saves time and effort for the DevOps team who are responsible for managing users across the locations.
Recommendations to others considering the product:
Highly recommended.
Solid unified solution
What do you like best about the product?
1. This solution provides a single option to cover Windows, Mac and Linux for the business. No more need for Intune for windows, Jamf for mac and other solutions for *nix systems. This one hits all the high points.
2. Deployment is easy and documentation is spot on.
2. Deployment is easy and documentation is spot on.
What do you dislike about the product?
The product has a solid UI and promises to be an amazing product in the future, but maturity is not quite there yet. But given what I have seen, I'm sure it will get there soon.
What problems is the product solving and how is that benefiting you?
I did a POC with Jumpcloud to create a unified solution. This solution provides a single option to cover Windows, Mac and Linux for the business. No more need for Intune for windows, Jamf for mac and other solutions for *nix systems. This one hits all the high points.
Recommendations to others considering the product:
none
5 mouse clicks,Ticket Resolved=SLA Champ
What do you like best about the product?
Select user, select device, select command from list of prior used command templates, select run view the results and green means it's done. Ticket closed, did not have to interrupt senior admins for guidance. Moving to next ticket. 5 clicks of the mouse.
What do you dislike about the product?
I dislike not having this when I was a young polliwog looking for help from the big fish without a KBA. I'm still learning it, but have been productive with 15 minutes of instruction, closed 1st ticket at new job!
What problems is the product solving and how is that benefiting you?
No negatives because I'm 2 weeks as a user,but from team members I hear that Active Directory type of group policy would make us old techs play air guitar after closing tickets.
Amazing platform DAAS you can integrate easily and authenticate from any IT platform.
What do you like best about the product?
Easy integration and good documentation.
What do you dislike about the product?
Need improvement on windows gpos but you can achieve it by powershell.
What problems is the product solving and how is that benefiting you?
Good customer service, they help you when you get stuck.
Recommendations to others considering the product:
Yes
Great Customer Service and Product
What do you like best about the product?
I love how there are always meetings and educational webinars that admins can attend. It helps ensure that I am using Jumpcloud effectively and in ways that help me do my job efficiently.
What do you dislike about the product?
There have been some outages and slower than normal speeds at times I would need to get into Jumpcloud. Other than that I have nothing really negative to say about my experience so far.
What problems is the product solving and how is that benefiting you?
I have solved a lot of issues with users not installing updates because they do not restart their devices. So setting up something to force the restart to update devices is nice.
Easy to use, not expansive and cover what we need
What do you like best about the product?
It has what we need to support SOC2 compliance
Easy to login and add users
Can be managed by partners (the team introduced us to a local partner and this was very helpful)
Easy to login and add users
Can be managed by partners (the team introduced us to a local partner and this was very helpful)
What do you dislike about the product?
We still needed a partner in order to use it and could not manage it alone
Transition of the account to the partner took time
It would be helpful if there was a "Soc 2" gudence / tutorial
Transition of the account to the partner took time
It would be helpful if there was a "Soc 2" gudence / tutorial
What problems is the product solving and how is that benefiting you?
We needed it for SOC2 compliance
Also to secure endpoint equipment
We benefit financially since other products were more expansive or more complicated to use so it would cost more money to integrate
Also to secure endpoint equipment
We benefit financially since other products were more expansive or more complicated to use so it would cost more money to integrate
Recommendations to others considering the product:
Probably better than other solutions
Use a local integrator
Use a local integrator
Handy Central dashboard to manage all of your logins and security, business wide
What do you like best about the product?
Ease of use and responsive and helpful support.
What do you dislike about the product?
Had issues with LDAP . Ended up using using RADIUS. That has worked without issues so far.
What problems is the product solving and how is that benefiting you?
Google management, device tracking, VPN credential assignments. At this point we're not large enough to benefit greatly financially but definitiely benefiting from how easy JumpCloud makes everything else.
Recommendations to others considering the product:
Give it a shot you can't go wrong with the free trial.
showing 1,281 - 1,290