JumpCloud
JumpCloud, Inc.External reviews
3,723 reviews
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JumpCloud simplifies managing logins and security, making it straightforward and dependable.
What do you like best about the product?
The best thing I find in JumpCloud is how it creates a single secure login that combines everything. I’m not required any more to juggle dozens of bookmarks and remember 20 different passwords. Just one passphrase I use to get into all my apps. And multiple factors, password rotation, and role mapping don’t make me think twice about the security of the access but without being overly complicated.
What do you dislike about the product?
Sometimes outages are just annoying since they bring my entire workflow to a standstill. Last month, for example, an all-day downtime caused real disruption across business apps. The support can sometimes be slower than I would like, especially in comparison to some of the bigger players in the IAM space. The mobile MFA app can also just feel a bit buggy at times, which makes me really nervous since it's so central to my login process.
What problems is the product solving and how is that benefiting you?
JumpCloud has freed me from password fatigue, enhancing both my productivity and my security and certainly by not worrying about shadow IT or poor password practices, I confidently can give my team a single platform that spans desktops, VPNs, and cloud apps. It’s gotten us to our SSO and IAM goals without a cobbled-together set of tools.
Lead IT Security Engineer
What do you like best about the product?
Best UI. Capability to support Mix of OS Platform which is very rare and Jumpcloud could be the only SAAS MDM solution that supports multiple OS client 2) Inbuilt Radius service which is another plus point for any SME doesnt want to maintain infrastructure and cost efficient as well.
What do you dislike about the product?
Nothing major but would like to see improvement in security alerts by email or different channel.
What problems is the product solving and how is that benefiting you?
Supporting mixed OS clients like windows , linux and macsOS. This benefits SME and reduce the overall management,maintenance and licensing overall cost efficient.
JumpCloud identy management that drives production
What do you like best about the product?
I like it because it makes it easier to manage identities and access in a diverse manufacturing facility. I love managing the office and plant computers and controlling everything from one place, and its truly amazing because it greatly simplifies my work.
What do you dislike about the product?
My disappointment at the moment is that integration with some software solutions could be tricky.
What problems is the product solving and how is that benefiting you?
Everything is going well because we benefit from reducing administrative time and improving security. From intellectual property to product control systems. Everything is now well managed and identity-based, and we implement consistent security policies across the company, in short, were doing a great job.
JumpCloud Review: A Complete Solution for User, Device & Asset Management
What do you like best about the product?
JumpCloud is a great all-in-one platform for managing users, devices, applications, and assets in the cloud. It’s especially useful for companies moving away from on-prem Active Directory, handling mixed OS environments, and supporting remote teams. It simplifies automation, security, and administration, but if you need advanced analytics or full Linux MDM support, check the features first. Also, be mindful of pricing for premium add-ons like Platform Prime.
What do you dislike about the product?
Pricing can be high with add-ons, Linux MDM is limited, reporting needs improvement, and there's a slight learning curve for advanced setups.
What problems is the product solving and how is that benefiting you?
JumpCloud helps us centralize user, device, and application management in a single platform, eliminating the need for multiple tools. It simplifies onboarding and offboarding, enforces password policies, ensures security compliance, and provides cloud directory services for seamless identity management. Features like Privileged Access Management (PAM), remote support, Identity and Access Management (IAM), and Single Sign-On (SSO) make managing access more secure and efficient. Overall, it has improved efficiency, security, and IT administration, especially for mixed OS environments and remote teams.
JumpCloud: a useful combination of MDM, identity, and other security tools
What do you like best about the product?
I found JumpCloud during my evaluation of MDM tools – but it is so much more. For a similar cost to other MDMs, it also includes identity features, a password manager, and more. My organization is small but does have a somewhat complex fleet of company-owned and BYOD devices and our implementation is going great so far. The nonprofit discount is also very generous so make sure to ask if you are eligible!
What do you dislike about the product?
As with most enterprise tools, it has taken a bit of time to get up to speed on the implementation but it is going very well now. And of course, many third-party tools upsell for SAML SSO, but that isn't a JumpCloud problem. Finally, the Password Manager would benefit from an easier migration path from other managers like 1Password.
What problems is the product solving and how is that benefiting you?
JumpCloud integrates idP, MDM, as password manager, and more - giving us a powerful tool to significantly increase corporate security.
As a operation manager I find this tool to useful for daily basis, easy to use and friendly also
What do you like best about the product?
It is easy to use on daily basis, software to use .
What do you dislike about the product?
Nothing I have found till now that is considered as dislike
What problems is the product solving and how is that benefiting you?
It help me to identity and management the access
User Management simplified and secured
What do you like best about the product?
It makes it way easy to manage all the logins and softwares in a company, all at one spot.
What do you dislike about the product?
its almost good but the settings for different apps are hard even for the admins.
What problems is the product solving and how is that benefiting you?
JumpCloud lets us manage all our accounts and access devices from one place instead of toggling different place, its also a security layer for the company.
Jumpcloud is Simple and Intuitive
What do you like best about the product?
Jumpcloud is easy to use. The UI is easy to understand, and there is ample support documents for anything you don't know how to do. Its great that its supports Mac and Windows. I use it every day to see what computers need updates and offer remote assistance. If you need advanced help the support team is quick to respond to tickets.
What do you dislike about the product?
There are a few quirks with navigation of the menus but they are minor. And sometimes the remote support doesn't work properly, for instance on Mac I cant drag items for some reason.
What problems is the product solving and how is that benefiting you?
Give me a unified way to remote into users computers. Allows me to force password changes and give standard users temporary admin rights. I can also look up what users are using what computers for inventory purposes.
Powerful strong tool for IT admins
What do you like best about the product?
The ease of use and the integration authentication user management and system management features eliminates the manual intervention of humans
What do you dislike about the product?
The automation could be more robust and advanced
What problems is the product solving and how is that benefiting you?
Manual intervention in managing users and the devices was eleminated
JumpCloud is a powerful tool
What do you like best about the product?
Fast and easy integration with your environment
What do you dislike about the product?
Would like to see better user interface on the platform
What problems is the product solving and how is that benefiting you?
Manage user accounts and maintain security all in one place
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