JumpCloud
JumpCloud, Inc.External reviews
3,919 reviews
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JumpCloud is great!
What do you like best about the product?
I like that JumpCloud is an all in one identity solution that is constantly growing.
What do you dislike about the product?
The password manager could have more features.
What problems is the product solving and how is that benefiting you?
SSO and Cloud Directory Services
Simplicity at Its Best
What do you like best about the product?
I like how simple and easy it is. The support is very fast aswell.
What do you dislike about the product?
It sounds dumb but I cant stand having to open my phone to get a code to get on my computer and to open jumpcloud.
What problems is the product solving and how is that benefiting you?
The cyber security
Powerful and Handy Tool That Delivers
What do you like best about the product?
Powerful and handy. I started using it for cross platform utilization of my company's system.
What do you dislike about the product?
Nothing I dislike to be honest. All my colleagues love it.
What problems is the product solving and how is that benefiting you?
Managing the user login credential.
Feature-Rich and Versatile, But Integration Support Needs Improvement
What do you like best about the product?
How it supports all devices, and has so many features packed into a single platform. Great alternative to Microsoft
What do you dislike about the product?
App support for integrations can be limited compared to something like Microsoft and Okta.
Also features can feel a bit incomplete.
Having to pay for a seperate pam solution
Also features can feel a bit incomplete.
Having to pay for a seperate pam solution
What problems is the product solving and how is that benefiting you?
Central management of devices, rmm, user management, SSO. So many features in a single solution.
Great Device Compatibility, Usability Could Be Improved
What do you like best about the product?
It is compatible with all major devices, including iOS, macOS, Windows, Android, and more.
What do you dislike about the product?
There isn't really anything specific that stands out to define its ease of use.
What problems is the product solving and how is that benefiting you?
It assists with asset inventory by managing devices, distributing apps, and handling patch updates and upgrades.
Effortless Device Security Management with JumpCloud
What do you like best about the product?
JumpCloud enabled my company to efficiently manage our device security posture!
What do you dislike about the product?
We are all fine with jumpcloud for now. Nothing to dislike.
What problems is the product solving and how is that benefiting you?
Previously it was a hassle to manage devices centrally, and troubleshoot issues. JumpCloud has played a key role in solving that problem.
All-in-One Solution with Premium Pricing
What do you like best about the product?
New tech and offers everything under single umbrellaWhat I like best is the centralization. Being able to manage identities (SSO, MFA, RADIUS) and hardware (MDM, Patch Management) from a single cloud-native console has eliminated tool sprawl for our team. The cross-platform support for Mac and Linux is superior to traditional alternatives.
What do you dislike about the product?
pricing is on a higher level. Rest everything is good
What problems is the product solving and how is that benefiting you?
Cross OS device management from one console
Seamless Cross-Platform Compatibility Sets It Apart
What do you like best about the product?
This software is compatible with all major operating systems. No matter if you're using a Mac, Windows, or Linux, it will work seamlessly on each one. Its cross-platform functionality really sets it apart from other options.
What do you dislike about the product?
While the product offers many strong features, I have encountered a significant issue. One of my systems uses disk encryption, but I am unable to find the decryption key for that specific machine. I suspect this may be a glitch, and it is quite concerning. If I ever need to remove the disk and connect it to another system, I would be prompted for the decryption key. Without access to the key in the admin console, this situation could become a major problem for IT, particularly since the disk holds important data.
What problems is the product solving and how is that benefiting you?
This tool enables you to manage all your systems from a single cloud platform, making it easy to organize everything based on your particular needs.
Centralized Management Made Easy, But Advanced Features Need Better Guidance
What do you like best about the product?
I like JumpCloud because it makes managing users, devices, and security simple and centralized in one easy-to-use platform.
What do you dislike about the product?
I dislike that some advanced features in JumpCloud can be a bit complex to set up and may require more detailed documentation or support.
What problems is the product solving and how is that benefiting you?
JumpCloud is solving the problem of managing users, devices, and access across different systems from one place. It helps me save time, improve security with centralized control, and make user management much easier for remote and hybrid environments.
All-in-One IdP & MDM Platform, Just Missing a Security Tool
What do you like best about the product?
One of its standout features is the unique approach of Identity First, which means customers don't need to invest in an additional IdP. Additionally, it provides a strong MDM solution that complements the IdP, making it easier to manage Shadow IT, Access Management, and Device Management within a single platform.
What do you dislike about the product?
I think its very hard to say that but if I had to pick point one limitation that would be the lack of Security tool which when combined with the current line of solutions, would make it un beatable in the market
What problems is the product solving and how is that benefiting you?
Shadow IT and Access management because there are a lot of independent tools available in market but getting all in one is rare
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