JumpCloud
JumpCloud, Inc.External reviews
3,868 reviews
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Streamlined Identity Management for Remote Teams
What do you like best about the product?
I like how easy it is to use JumpCloud. It's very straightforward to set up policies, configure apps, and roll out different settings to all of the users. It lets you get as granular or as widespread as you want without much concern. It also enables us to not rely so heavily on Microsoft's lock-in products, such as Entra ID. The setup process was straightforward and worked well, with the migration tools facilitating a smooth transition.
What do you dislike about the product?
I think the group management could use some help. A lot of times we're trying to create more granular policies for device groups, but they only allow you to exempt so many devices from dynamic groups, which leads us to having to maintain manual lists for certain policies we're trying to apply. Besides that, everything seems to go very well.
What problems is the product solving and how is that benefiting you?
JumpCloud simplifies managing both Mac and Windows devices, controlling access through SSO, supports remote work by moving us off on-premises servers with cloud radius and LDAP, and integrates smoothly to streamline management.
JumpCloud ease of use is the best reason to recommend it to others.
What do you like best about the product?
Privacy and support team, ease of use. The customer can review their users with little technical knowledge. The infrastructure is easy to understand and has free trails and good pricing.
What do you dislike about the product?
Traffic problems and there's is no phone support. Problems when network changes. Upper tiered packages can be made less expensive. Nothing much to improve there.
What problems is the product solving and how is that benefiting you?
I am using it to easily manage my customers profile. It's features are helping me attract more customers. And I can surely see a increase in my production also.
Overall Good Experience
What do you like best about the product?
Managing Users and Devices are really good
What do you dislike about the product?
API was not much clear was confused on V1 and V2
What problems is the product solving and how is that benefiting you?
Managing devices and users,
Reviewing JumpCloud
What do you like best about the product?
I love the easy layout that lets me add and remove students for some of our work systems. I also love the easy way that the systems will update on their own and include students.
What do you dislike about the product?
I would say the only challenge I have is that sometimes adding a student to multiple machines can be hard if you're running more than 10. I feel that is one of the only challenges.
What problems is the product solving and how is that benefiting you?
I am currently working and using these systems to help manage education systems for students. Allowing them to get on a Mac, get into coding, while still being able to help them remotely.
Straight Forward and Easy to use MDM Solution
What do you like best about the product?
Jumpcloud MD is straight forward and easy to enrol cross-platform fleet of devices
What do you dislike about the product?
maybe some improvement on the Command Line options to have some more detailed result
What problems is the product solving and how is that benefiting you?
MDM, Patch Management, Password and account security and Software solution
wonderful experience so far
What do you like best about the product?
I liked user account management and Jumpcloud allows end customers to modify password themselves, and the ability to remove someones device access immediately. It has great features and OS support.
What do you dislike about the product?
There's nothing much to dislike as far as I used it but Multi-factor Authentication is limited it could get better. The installation part can get better, Less features in linux.
What problems is the product solving and how is that benefiting you?
User management
JumpCloud for SMB
What do you like best about the product?
Upsides: flexible user directory, device management for MacOS and Windows.
What do you dislike about the product?
Would like: Better response time from support & more device management for iOS and Android OS devices.
What problems is the product solving and how is that benefiting you?
Managing my users & devices & cloud directories.
Meeting UK goverment requirements for Cyber Essentials cybersecurity certification scheme:
- password enforcement
- user provisioning
- device management.
Meeting UK goverment requirements for Cyber Essentials cybersecurity certification scheme:
- password enforcement
- user provisioning
- device management.
Recommendations to others considering the product:
Great option to go serverless and avoid using Azure Active Domain, but include your MacOS devices, and seamlessly manage users and devices across both Windows and Mac OS.
Easy to setup, free to start, completely self service
What do you like best about the product?
Free to start, no interaction with sales required, completely self service, and their online guides were quite helpful and direct.
What do you dislike about the product?
Some parts of group setup and working with SSO applications were a bit confusing.
What problems is the product solving and how is that benefiting you?
We used JumpCloud on the engineering side to test out various SSO solutions.
I have a very good experience with jumpcloud
What do you like best about the product?
Jumpcloud changes the way IT administrators manage their organizations by providing a comprehensive and flexible cloud directory platform.
What do you dislike about the product?
Jumpcloud sometimes gets down and it gets up aftersometime
What problems is the product solving and how is that benefiting you?
Synchronization of User Identities Across Services
Recommendations to others considering the product:
Use jumpcloud and see the change
I Love to recommend JumpCloud for your organization
What do you like best about the product?
JumpCloud is best when we use Gsuite and linux Servers, I like it's compatibility over other services. And the best and affordable price range. Also it's more powerful for our needs in the company
What do you dislike about the product?
I expect some little changes in the UI so that users and administration can easily flow through it. Working with it is fine but user experience can be imrpoved. Make it better
What problems is the product solving and how is that benefiting you?
We have more than 300 employees in our organization and was looking for a better centralized password system. And there we got JumpCloud and it's amazing. Now we are doing well.
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