JumpCloud
JumpCloud, Inc.External reviews
3,951 reviews
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JumpCloud enables remote Workforce
What do you like best about the product?
I like the flexibility in deployment and can use the features at my own pace. For example, integrating JumpCloud to manage Google Workspace while retaining Google Sign-In keeps the employee experience the same while allowing my IT teams to manage the workforce more efficiently. Another feature that I find most valuable is the device management solution, specifically Windows. We can deploy and control systems in seconds from anywhere in the world.
What do you dislike about the product?
Directory Insights, a valuable tool for me, is still not polished enough. I would love to see more filtering, custom query building, reporting, and the ability to create alerts.
What problems is the product solving and how is that benefiting you?
The problem that I'm solving is inherent in how we built our business. We have offices around the world, work from anywhere culture, and many cloud bases "as-a-service" solutions that allow us to be agile. JumpCloud allows our IT to be more agile.
Highly freindly and comprehensive
What do you like best about the product?
Freindly simple GUI with fast and immediate effect
What do you dislike about the product?
MFA delayed notification. Using the otp when that happens.
What problems is the product solving and how is that benefiting you?
Centrelized identity and devices policy
Seamless experience
What do you like best about the product?
ease use of MFA when logging in to sites
What do you dislike about the product?
None so far i just had trouble doing the MFA at the beginning because i didn't see it and locked me out
What problems is the product solving and how is that benefiting you?
Security and ease of use
Great solution and alternative for Single Sign On and MDM
What do you like best about the product?
Jumpcloud is a powerful solution with a lot of options including SAML integration and also MDM, depending the license and capabilities, you've a unified solution platform to solve many requirements.
What do you dislike about the product?
I consider required the enhancement of some user experience things in order to help the users to understand the usage and features. Is optional the provisioning of new users and offboarding process with a kind of optimizations.
What problems is the product solving and how is that benefiting you?
We use Jumpcloud as our main MDM and identity platform, it helps to maintain the users working without require more than a unique password and preventing additional steps to work in their daily basis.
Recommendations to others considering the product:
It's a real good and practical solution to Startups...
Serverless Active Directory Solution
What do you like best about the product?
Firstly it doesn't need a physical or cloud server running by us. It is completely working on Jumpcloud's cloud server, and we are not required to manage them. It works the same as Microsoft Active Directory, and user management is simple and easy to use. It supports many SSO and SCIM features if you need SSO solutions.
What do you dislike about the product?
Sometimes admin panel is not responding but not very long time and working a little bit slow. The prices are high, too.
What problems is the product solving and how is that benefiting you?
Our environment uses Jumpcloud as active directory and user management. Also, we are using it as Single Sign-On solution.
Recommendations to others considering the product:
If you need an active directory solution without server management, you should use it without hesitation.
AD in the cloud.
What do you like best about the product?
Agents install with ease, they phone home and your set up is pretty much complete.
What do you dislike about the product?
Lack of robust MDM support has led to the need to stand up another MDM provider.
What problems is the product solving and how is that benefiting you?
AD install without needing someone with years of AD experience is a big plus.
Recommendations to others considering the product:
If your team is small, this is a great product to get enterprise level AD without having to set one up yourself.
Excellent system for cloud-based directory management
What do you like best about the product?
We are incredibly happy with the ease of use in adding new users and deploying new systems.
What do you dislike about the product?
We currently are not missing any key features. The only downside as of now is that home directories cannot be set in a custom manner.
What problems is the product solving and how is that benefiting you?
We have dramatically reduced the complexity of our user management at the same time that we have increased our ability to manage and audit our user roles/permissions.
Recommendations to others considering the product:
If you have any doubts, try out the free version and see how easy it is to use.
JumpCloud provides an easy place to centralize and access softwares you use internally
What do you like best about the product?
It is nice to use JumpCloud as a one stop shop to lead you to things such as WorkDay, ADP, etc
What do you dislike about the product?
I don't think there's anything I dislike at this point because it allows me to access all places I need to go
What problems is the product solving and how is that benefiting you?
Centralizing access to different internal softwares by going to one place where you can then shoot out to different areas of the business
IT Manager
What do you like best about the product?
Central directory to control all Saas services and protect with mfa
end-device management
end-device management
What do you dislike about the product?
SSO implementation is not always straightforward
The service is not yet fully mature
The service is not yet fully mature
What problems is the product solving and how is that benefiting you?
central user control, user onboarding and endpoint management
Recommendations to others considering the product:
Good product that always evolving and adding features
Its good for our Organization to maintain the Systems. Its very useful.
What do you like best about the product?
Very easy to use and Configure the systems Easily.Its easy to check system status.
What do you dislike about the product?
No, I dont dislike any thing every this is good.But some time we check systems are disconnected some time.
What problems is the product solving and how is that benefiting you?
I have faced some issues in that the users cannot log in to the system through the Jump cloud. But Jumcloud support teams help me.
Recommendations to others considering the product:
It's a sufficient requirement for us.
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