JumpCloud
JumpCloud, Inc.External reviews
3,735 reviews
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Excellent directory replacement/alternative
What do you like best about the product?
Jumpcloud allows me to manage a variety of devices and distributed people. Being able to have a directory for Macs and Windows without the need for onsite or reserved cloud resources is incredibly helpful. For my organization, the complimentary ten users is also a huge help. We are curerently right at the limit but can absorb the cost of any additonal staff whether paid or volunteer. The breadth of features provides a tremendous value to our organization and we see teh ability to grow when that time comes.
What do you dislike about the product?
For what it accomplishes for me, I do not find any glaring issues. Jumpcloud has been a help at a few organizations for me.
What problems is the product solving and how is that benefiting you?
In my environment, I do not have the space, funds, nor time to manage directory infrastructure so Jumpcloud solves a need for me. As our internal staff grows, I am trying to wrangle the various applications and devices that we use. Additionally offering SSO will be a help as we transition to more SAAS solutions.
Recommendations to others considering the product:
Definitely look at Jumpcloud if you want to remove the need for an on-prem or dedicated cloud server for Directory services.
a must have tool for MS AD and SSO customers. makes managing directory services an entry level job.
What do you like best about the product?
the ease of use GUI
the zero-trust approach
Secure network authentication with cloud RADIUS
Directory-level integration with Active Directory, Google Workspace, and Microsoft 365
API automation and tools
Streamlined user onboarding, offboarding, and access workflows — with one set of secure credentials per user
the zero-trust approach
Secure network authentication with cloud RADIUS
Directory-level integration with Active Directory, Google Workspace, and Microsoft 365
API automation and tools
Streamlined user onboarding, offboarding, and access workflows — with one set of secure credentials per user
What do you dislike about the product?
need more subscription options for enterprise customers.
the partners eco-system need enhancement and increasing the partners and their skills
the partners eco-system need enhancement and increasing the partners and their skills
What problems is the product solving and how is that benefiting you?
managing multiple directory services with ease of use
cloud-based radius
single sign-on
cloud-based radius
single sign-on
Recommendations to others considering the product:
start right away with jumpcloud free. it is free and easy to deploy. once you try it you will discover how important to have the product
Active Directory Replacement On the Cloud
What do you like best about the product?
Multi OS Policies help control features across devices.
What do you dislike about the product?
JumpCloud should consider changing its invoicing and contract renewal to align with services like Office365 and Azure.
What problems is the product solving and how is that benefiting you?
JumpCloud, since the beginning, solved the complexity of implementing a Domain Controller, VPN, and the on-premise single point of failure that comes with it. My workforce is 100% remote work-capable, and I obtained the benefit of managing macOS and Linux.
Recommendations to others considering the product:
Very few solutions like JumpCloud. There is nothing like it.
Easy to use
What do you like best about the product?
Junpcloud has been easy to navigate around and is user friendly
What do you dislike about the product?
It can be slow at times when trying to use the app
What problems is the product solving and how is that benefiting you?
Jumpcloud has enabled me to be more efficient in my business which I couldn't do before
Recommendations to others considering the product:
Read and follow the instructions when setting up and you will understand and it will become helpful
Simplicity at its best
What do you like best about the product?
Simple application of policies, break free from complicated AD policies
What do you dislike about the product?
more targeted towards the startup community. Legacy companies might not like it
What problems is the product solving and how is that benefiting you?
Support multiple platforms from a single console. Giving single identity to a user, to access all apps and devices etc..Helping IT team in WFH scenarios, easy deployment to user laptops
PoC Experience
What do you like best about the product?
The interface is very intuitive and it has plenty of documentation to start.
What do you dislike about the product?
Some documentes weren't updated with the current structure of the site, making some steps of the tutorial a little hard to follow.
What problems is the product solving and how is that benefiting you?
Just checking other alternatives to SSO for Cloud services.
Great Tool
What do you like best about the product?
It is so helpful to enable the features we want to use and only pay for that.
What do you dislike about the product?
The downside is we have to contact the JumpCloud service to enable or disable this features.
What problems is the product solving and how is that benefiting you?
We can handle or computers in our company and have an auditory of what is happening.
A comprehensive solution for IdP and MDM
What do you like best about the product?
The admin dashboard is very well laid out, and the documentation comprehensive (with the occasional errors or ommissions that I've had to decode). Most importantly, the user experience has been fairly hassle-free, if not entirely seamless.
What do you dislike about the product?
I wish support were more quickly reachable. The errors on the kb pages have slowed me down a bit. I could also ask for more comprehensive and automatic reporting and monitoring.
What problems is the product solving and how is that benefiting you?
Centralized user management and enforced security policies across all of our apps is an unbeatable, cost-saving, headache-curing beautiful thing, and JumpCloud has helped me accomplish that pretty easily.
Very useful Cloud AD tool
What do you like best about the product?
I like the simplicity I have found to set my JumpCloud AD.
What do you dislike about the product?
So far, I have not found something that dislikes me.
What problems is the product solving and how is that benefiting you?
I have used JumpCloud mainly for testing purposes to set the AD integration to Zscaler through Okta; I found it quite simple to configure.
Welcome to the future
What do you like best about the product?
It is nice to have an AD solution without the overhead and cost of an actual AD server/service from Microsoft. The web interface is super intuitive, and making changes is super simple. It is also great that JumpCloud is constantly adding new features and functionality to its product.
What do you dislike about the product?
There are more features than I need, so it would be nice to pay less for less functionality.
What problems is the product solving and how is that benefiting you?
With JumpCloud we can manage all our workstations from one pain of glass without the overhead of an onsite server. Before we implemented JumpCloud our IT team had to interact with each workstation individually. Now we can push changes to a group or all workstations at the same time.
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