JumpCloud
JumpCloud, Inc.External reviews
3,724 reviews
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One stop shop for secure onboarding of assets and applications across organization.
What do you like best about the product?
System Insights and Remote setup of employee systems. Readily available community over slack which is helpful and available round the clock. Pre-defined SSO integrations for a variety of organization applications.
What do you dislike about the product?
Integrations with the custom applications are not that smooth and as obvious depends a lot on the third party vendor on what kind of subscription would be required.
What problems is the product solving and how is that benefiting you?
Remote System onboarding, Overall organization security compliance.
Recommendations to others considering the product:
If you are considering an SSO feature from JC, that works flawlessly. Do consider the investment that needs to be done on the third-party subscription level. That was a shocker for us. Also, the compatibility with Linux machines is limited as compared to Mac/Windows which is understood but something which you should consider before jumping into the decisions. The system information or insights that are available are good to start with but there is a different paid service that can be added as an add-on which provides more details.
Jumpcloud brings Active Directory to macOS
What do you like best about the product?
The most important feature for us is the ability to connect Microsoft Active Directory accounts to macOS. Its easy and intuitive to administrate and it offers much more!
What do you dislike about the product?
Nothing so far! Its getting better with every update!
What problems is the product solving and how is that benefiting you?
We had the problem, adding several macOS clients to AD. Jumpcloud makes this possible.
AD as SaaS - No need for a tedious local AD server
What do you like best about the product?
It is great to have everything online (it even works offline) and since it is a SaaS solution they continuously try to improve and add to the functionality. Also, you don't need to worry about updates, this is done automatically and it is easy to get started with the solution and you have a great overview of your systems(laptops etc) and users. Also works for a multi-OS environment (Windows, Mac and Linux)
They have support for lots of SSO connections and integrations with both GSuite and Office365, so you can even create users in Jumcloud which gets replicated into these environments. And you can easily add MFA to have the users being even more secure.
JumpCloud also has a great support team which is super friendly and helpful in solving any potential issue.
They have support for lots of SSO connections and integrations with both GSuite and Office365, so you can even create users in Jumcloud which gets replicated into these environments. And you can easily add MFA to have the users being even more secure.
JumpCloud also has a great support team which is super friendly and helpful in solving any potential issue.
What do you dislike about the product?
The focus lately has been on enterprise functionality which is not relevant for us (we are a smaller company) and we have encountered lockout of users when you change the password on a laptop but the mobile has the old password.
What problems is the product solving and how is that benefiting you?
* Centralized overview of user/systems
* Centralized logs
* Centralized application updates
* Staying compliant with ISO27001
* SSO integration with apps
* Multiple OS management (Windows, Mac and Linux)
* LDAP and Radius services
* Possible to run PowerShell commands remotely
* Multifactor Authentication (MFA)
* Centralized logs
* Centralized application updates
* Staying compliant with ISO27001
* SSO integration with apps
* Multiple OS management (Windows, Mac and Linux)
* LDAP and Radius services
* Possible to run PowerShell commands remotely
* Multifactor Authentication (MFA)
Recommendations to others considering the product:
Its the future way for AD, especially now during the pandemic where people are forced to work from home, this solution works on a global scale.
JumpCloud makes AD management seamless
What do you like best about the product?
It's simple to use and integrates well other authentication protocols
What do you dislike about the product?
Wireless RADIUS is still a complicated setup
What problems is the product solving and how is that benefiting you?
User access management is centralized
Recommendations to others considering the product:
Its a value add to IT operations
Nice Service, as simple as possible but not simpler. Recommend.
What do you like best about the product?
Straight-forward interface, no-nonsense approach.
What do you dislike about the product?
Mac support could be better. Saml integration could use some hints
What problems is the product solving and how is that benefiting you?
Central user management, remote device management, sso
Recommendations to others considering the product:
Map users and systems in groups , design topology before starting. Start with a poc then rollout
Small school
What do you like best about the product?
Easily provisioning and management of devices and policies without getting tangled up in ms active directory. Integration of choc so I can push software onto my student's machines.
What do you dislike about the product?
File size limitation when pushing custom apps.
What problems is the product solving and how is that benefiting you?
Hands off management of devices.
Good AD alternative for managing users for cloud servers
What do you like best about the product?
Easy and straightforward to setup and has worked reliably for our use-case.
What do you dislike about the product?
Nothing really has come up but we certainly have not used all the features.
What problems is the product solving and how is that benefiting you?
We have a fleet of Windows Servers in the cloud environment, along with some Linux and BDS ones, and the biggest problem before discovering JumpCloud was how to centrally manage user logins for the Windows ones without having to resort to installing Active Directory (which comes with its own MS licensing headaches in the hosted environment) or having duplicate local user accounts for each servers. JumpCloud nicely solved this problem by allowing us to create users centrally to their directory and then maintaining the local users accounts accordingly on each servers.
Easy to setup, easy to maintain LDAP solution
What do you like best about the product?
The fact that there's an agent for every type of OS, and that it integrates seamlessly. It's easy to install and maintain. No bloody updates, no downtime.
What do you dislike about the product?
The interface isn't the most intuitive if you're not tech. A "dumbed down" version or simple mode could perhaps assist non-tech people administer their instances better.
What problems is the product solving and how is that benefiting you?
No problems, it just works. We've prevented computers being compromised multiple times due to the lockout automated process. Benefits, as per TCO are very high!
Recommendations to others considering the product:
Test, read the documentation, deploy, administer. No more to it... :)
Domain Controller with much much more functions inbuilt in it.
What do you like best about the product?
- Easy to configure and administer
- Competitive pricing in the market
- Constantly new features added
- Great customer relations, listens and appreciates feedback
- Good support team as well that provides constant updates
- Ease of access, available anytime as it is based in the cloud
- Therefore no further hosting tools that the system administrator would need to manage and maintain
- Built with security in mind; plenty of security controls (password policies, TOTP, Yubikey integration, typical domain policies etc.)
- Able to even push down registry level changes using the admin panel
- Single Sign On function available for multiple products (haven't used it myself though)
- Competitive pricing in the market
- Constantly new features added
- Great customer relations, listens and appreciates feedback
- Good support team as well that provides constant updates
- Ease of access, available anytime as it is based in the cloud
- Therefore no further hosting tools that the system administrator would need to manage and maintain
- Built with security in mind; plenty of security controls (password policies, TOTP, Yubikey integration, typical domain policies etc.)
- Able to even push down registry level changes using the admin panel
- Single Sign On function available for multiple products (haven't used it myself though)
What do you dislike about the product?
- Still relatively young product; Some typical functions are still in early stages
- Error notification on the admin panel can afford to contain more information
- Little documentation on running remote command, hopefully this will improve in the feature as the solutions gets more refined
- Error notification on the admin panel can afford to contain more information
- Little documentation on running remote command, hopefully this will improve in the feature as the solutions gets more refined
What problems is the product solving and how is that benefiting you?
- Controlling and managing all machines in the organization
- Tracking of updates and insights of user usage is beneficial as well
- Software deployment; although in early stages, has lots of potential to grow
- Remote wiping if the device gets lost
- MDM controls are included for MacOS devices as well
- Benefit of not worrying about if the server is constantly going to be up since Jumpcloud is managing it directly
- Tracking of updates and insights of user usage is beneficial as well
- Software deployment; although in early stages, has lots of potential to grow
- Remote wiping if the device gets lost
- MDM controls are included for MacOS devices as well
- Benefit of not worrying about if the server is constantly going to be up since Jumpcloud is managing it directly
Recommendations to others considering the product:
Do not think of Jumpcloud as your typical Domain Controller - It is much more than a standard DC.
Growing Platform, Lots of Options
What do you like best about the product?
Centralized management is solved with this without going to a full a windows server stack. Lots of policy option to pick from that cover most basic settings. Relatively easy to deploy with responsive support staff once you become a paid member for services. They provide good write ups on items that they have published. Very cost effective for a growing business with security and compliance requirements.
Support and sales teams have been friendly and not pushy.
Support and sales teams have been friendly and not pushy.
What do you dislike about the product?
Nested groups are missing/pending development and full group policy options aren't available without tweaking. The process to create policies is a bit of a time sink. A few more walkthroughs on integrating into a basic linux (ubunutu, rhel, centos) environment would be appreciated including the setup and creation of some sort of file transfer protocol.
What problems is the product solving and how is that benefiting you?
Centralized SSO management and security and policy settings on office and field computers. We are struggling with enforcement of passwords and updates and were looking at getting everyone in our company password managers. Jumpcloud has significantly reduced the need for that with SSO integration and will solve the bulk of our user requirements. It also allows for less experienced members IT members or even computer literate personnel to modify some of the settings, the GUI is very user intuitive.
Recommendations to others considering the product:
Give it a trail while your user base is low. The cost per user is decent and if you take this on early you can save other domain and security related costs vs on prem Windows domains or Samba Domains.
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