JumpCloud
JumpCloud, Inc.External reviews
3,723 reviews
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Using Jumpcloud LDAP to manage users in Jira and Confluence
What do you like best about the product?
Ability to have a centralized SAAS tool that can be configured to on-prem tools like Jira and Confluence for users and groups, while the SSO flow is also through jumpcloud is great improvement for us.
What do you dislike about the product?
Documentation was little thin, could have used more API information to test.
Sometimes, when testing, it takes more time to sync.
Sometimes, when testing, it takes more time to sync.
What problems is the product solving and how is that benefiting you?
LDAP, SSO, IAM
Simple and Powerful ITAM tool
What do you like best about the product?
Jumpcloud offers most valuable AD on the cloud with best functionalities across OS platforms, it has changed the way we used to manage the endpoints and users. Also it offers Radius server which can help organiszations to secure their WiFi access to the users with the SAML authentication. Small companies can go ahead with jumpcloud to secure their Endpoints and users.
What do you dislike about the product?
Nothing as such negative about Jumpcloud at present.
What problems is the product solving and how is that benefiting you?
It has helped us to be compliant with Patching, user access, endpoint management.
JumpCloud Cloud Directory Identity Access management
What do you like best about the product?
Its control on Mac Devices and its Device Management, SAML and LDAP and OIDC settings.
Federation with External Directories .
Migration of AD Devices to Cloud a seamless
Customiization of policies and Scripts deployment.
Full control on the Patch Managements expecially on Macs.
Federation with External Directories .
Migration of AD Devices to Cloud a seamless
Customiization of policies and Scripts deployment.
Full control on the Patch Managements expecially on Macs.
What do you dislike about the product?
The Dynamic Identity Governance controls based and the pre-built settings for the same.
Lack of centralized workflow and automation on Offboarding and Onboarding of the resources .
Lack of centralized workflow and automation on Offboarding and Onboarding of the resources .
What problems is the product solving and how is that benefiting you?
Replicating typical AD Envirnment though with limited policies. and option to customize everything.
Federatio to External Directories.
SAML, LDAP, OIDC and RADIUS all in one.
Device Management and Remote MDM a full fledged implementation
Federatio to External Directories.
SAML, LDAP, OIDC and RADIUS all in one.
Device Management and Remote MDM a full fledged implementation
A tool which lets you manage security and compliance for your org
What do you like best about the product?
1. Great and intuitive UX
2. Responsive
3. Effective MDM
2. Responsive
3. Effective MDM
What do you dislike about the product?
1. Granular controls for mac are missing
2. DLP controls can be added
3. Number of policies can be more
4. Alerts can be better
2. DLP controls can be added
3. Number of policies can be more
4. Alerts can be better
What problems is the product solving and how is that benefiting you?
1. SSO - for one stop onboarding and deboarding
2. MDM
3. Security controls
4. Software standardisation across organisation
2. MDM
3. Security controls
4. Software standardisation across organisation
Solid experience and functionality
What do you like best about the product?
The ease of use, whether it's managing users, groups, endpoints or application integrations, the interface it's intuitive and always guide you through.
What do you dislike about the product?
I've must say that the scripts sometimes are a hit or miss, they not always work as intended.
What problems is the product solving and how is that benefiting you?
Management of users, endpoints and applications. It benefit the company by providing a solid and robust experience that can be easy tailored to fit almost any need.
Good Option
What do you like best about the product?
I've been using JumpCloud for a while now and what I really like is its versatility across different platforms. The cloud-based management is a plus too, especially for remote work.
What do you dislike about the product?
The interface can be a bit clunky at times, and some features, like the reporting tools, could use more polish. Also, it’s not the cheapest option out there, especially for smaller businesses.
What problems is the product solving and how is that benefiting you?
JumpCloud makes managing Mac devices super easy. I can push security policies, manage users, and handle updates all from one place, which saves a lot of time. It also works well with other MDM tools. Only downside is sometimes it’s a bit slow to update changes in real-time, but overall, it’s solid for Mac management.
Jumpcloud was a great replacement for an Aging Active Directory Service
What do you like best about the product?
The ability to control so much through a single interface. Being able to assign policies based on either user group or device groups has made provisioning new machines way easier than before. We'd been on an older Active directory system that needed a major overhaul. Moving to JumpCloud made way more sense both for time and for cost. The system has been a great match for our company.
What do you dislike about the product?
Wish I had access to a phone support line at my current plan, but needed that most during our initial migration. Has been great since getting the business migrated over.
What problems is the product solving and how is that benefiting you?
As a 1 person IT team it allows me so much control and visibility over my whole system. Its been a great tool that has streamlined a lot of processes for me as well.
JumpCloud has been a game-changer for our MSP in Mexico / Lat
What do you like best about the product?
We love how JumpCloud lets us manage users, devices, and security policies for all our clients from a single platform. The ability to support Windows, macOS, and Linux without relying on on-prem AD has been a huge win, especially for SMB clients with hybrid setups. The Zero Trust approach, MFA, and remote device management have made our operations faster, more secure, and easier to scale.
What do you dislike about the product?
The platform is constantly improving, but some advanced features can take a bit of time to fully understand and configure, especially for complex client environments. Also, it would be great to see more localized documentation and resources in Spanish for the Latin American market.
What problems is the product solving and how is that benefiting you?
JumpCloud helps us centralize identity and device management for multiple clients across different environments. Before, we had to deal with separate tools, on-prem Active Directory setups, and manual processes, which slowed us down and increased the risk of errors. Now, we can manage access, enforce security policies, and deploy configurations remotely, all from one platform. This saves us hours of work each week, improves security for our clients with MFA and Zero Trust, and gives us the flexibility to scale our services without adding extra overhead.
I am the head of INfo Security and Infrastructure and am an admin oif Jumpcloud as well.
What do you like best about the product?
It is perfect for us as a fully cloud organization and not on premise datacenters, so management of computers and mobvile devices is key
What do you dislike about the product?
the software deployment functionality for computers is veryt undeveloped.
What problems is the product solving and how is that benefiting you?
Device management and MDM, are both managed with Jumpcloud. Its a cost effective to way to manage these
Good to use for management
What do you like best about the product?
I can control the client PCs remotely with JumpCloud
What do you dislike about the product?
It took some time to catch up the functions in JumpCloud
What problems is the product solving and how is that benefiting you?
I could manage PCs remotely and send commands through it.
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